ExactHire

Frequently Asked Questions about ExactHire

Who are ExactHire?

ExactHire is a talent acquisition software company that provides innovative solutions to streamline the hiring process. With a focus on applicant tracking and onboarding, ExactHire aims to help businesses improve their recruitment efficiency and enhance candidate experiences.

What are ExactHires products?

ExactHire offers a range of products including an Applicant Tracking System (ATS), onboarding solutions, and recruitment marketing tools. These products are designed to assist organisations in managing job applications, tracking candidates, and facilitating their onboarding processes.

What services do ExactHire offer?

ExactHire provides services such as recruitment process consulting, custom software integration, and training sessions for users to maximise the effectiveness of their software. They also offer ongoing customer support to assist clients with any issues that may arise.

What type of companies do ExactHires products suit?

ExactHires products are suitable for a wide range of companies, including small to medium-sized businesses (SMBs) and larger enterprises across various industries that require efficient recruitment processes and employee onboarding.

How much do ExactHires products cost?

The pricing for ExactHires products varies based on the specific needs and scale of the organisation. It is recommended to contact ExactHire directly for a personalised quote based on the desired features and services.

Does ExactHire offer a free trial?

Yes, ExactHire typically offers a free trial period for potential customers to explore their software and assess its suitability for their needs before making a commitment.

What discounts does ExactHire offer on their products?

ExactHire may provide discounts for volume purchases or long-term contracts. Interested customers should reach out to ExactHire for specific promotional offers or discounts available at the time of inquiry.

Are there any hidden fees or additional costs with ExactHire?

ExactHire aims for transparency in pricing; however, it is advisable to review the contract details to ensure understanding of any potential additional costs associated with features, integrations, or support services.

Who uses ExactHires products?

ExactHires products are used by HR professionals, hiring managers, and recruitment teams within various organisations looking to enhance their hiring processes and improve candidate management.

What are the main features of ExactHires products/services?

Main features of ExactHires products include an intuitive applicant tracking system, customisable onboarding workflows, reporting and analytics capabilities, and seamless integration with other HR tools and platforms.

How does ExactHire compare to its competitors?

ExactHire differentiates itself from competitors with its focus on user-friendly design, customisation options, and strong customer support, making it a viable choice for organisations seeking a tailored hiring solution.

Is ExactHires platform easy to use?

Yes, ExactHires platform is designed to be user-friendly, providing an intuitive interface that simplifies the hiring process for users, even those who may not be technologically savvy.

How easy is it to set up ExactHires product or service?

Setting up ExactHires products is generally straightforward, with guidance provided during the onboarding process to ensure users can efficiently configure the system to meet their needs.

Is ExactHire reliable?

ExactHire is considered reliable, with a reputation for providing robust solutions and dependable customer support, ensuring minimal disruption during the hiring process.

Does ExactHire offer customer support?

Yes, ExactHire offers customer support to assist users with any questions or issues they may encounter while using their products, ensuring a smooth experience.

How secure is ExactHire’s platform?

ExactHire prioritises security and employs various measures to protect user data, including encryption and compliance with industry standards to ensure the safety of sensitive information.

Does ExactHire integrate with other tools or platforms?

Yes, ExactHire offers integration capabilities with various HR tools and platforms, allowing users to connect their existing systems for a more streamlined workflow.

Can I use ExactHire on mobile devices?

ExactHires platform is designed to be accessible on mobile devices, enabling users to manage recruitment tasks on the go and increasing flexibility in the hiring process.

What do users say about ExactHire?

Users generally report positive experiences with ExactHire, highlighting its ease of use, effective support, and the ability to simplify complex hiring processes. Feedback often points to improved efficiency in managing applicants.

What are the pros and cons of ExactHire?

Pros of ExactHire include its user-friendly interface, comprehensive features, and strong customer support. On the downside, some users may find the initial setup process requires time and effort to tailor the system to their specific needs.

How can I purchase ExactHire’s services?

To purchase ExactHires services, interested parties should visit their website to request a demo or consult with their sales team for personalised pricing and product information.

What is the cancellation or refund policy for ExactHire?

ExactHire has a cancellation policy that typically outlines the terms for terminating services. Prospective clients should review the specific contract details or consult with ExactHire for clarification on their refund policy.

What are the common use cases for ExactHire?

Common use cases for ExactHire include managing job applications, tracking candidate progress through the hiring pipeline, conducting onboarding processes, and generating recruitment analytics for strategic decision-making.

Why choose ExactHire over other options?

Choosing ExactHire may be beneficial for organisations looking for a customisable, user-friendly solution that offers strong customer support and the ability to streamline the recruitment process effectively.

How easy is it to set up ExactHire?

Setting up ExactHire is designed to be a user-friendly process, with ample support provided to assist clients in configuring the software to their specific hiring requirements.

Does ExactHire offer training or tutorials?

Yes, ExactHire provides training resources and tutorials to help users understand how to effectively utilise their products and optimise their recruitment processes.

What languages does ExactHire support?

ExactHire primarily supports English, but organisations interested in multi-language capabilities should inquire directly for any available options or future enhancements.

What problems does ExactHire solve?

ExactHire addresses challenges related to inefficient hiring processes, lack of visibility into candidate progress, and complex onboarding procedures, aiming to make recruitment more efficient and effective.

Is ExactHire worth the investment?

The value of ExactHires products can be deemed worthwhile for organisations seeking to enhance their recruitment processes, improve candidate experiences, and achieve better hiring outcomes, particularly when the software aligns with their specific needs.