ExactMetrics

FAQ for ExactMetrics

Who are ExactMetrics?

ExactMetrics is a web analytics platform designed to help businesses understand their websites performance and user behaviour. It provides insights into traffic, engagement, and conversion metrics, enabling users to make data-driven decisions.

What are ExactMetrics products?

ExactMetrics primarily offers a Google Analytics plugin for WordPress, which simplifies the integration of Google Analytics into WordPress sites. This product allows users to track various metrics and gain insights without needing advanced technical skills.

What services do ExactMetrics offer?

ExactMetrics provides services related to web analytics, including installation and configuration of analytics tools, data reporting, and ongoing support to maximise the effectiveness of data-driven strategies.

What type of companies do ExactMetrics products suit?

ExactMetrics products are suitable for a wide range of companies, from small businesses and startups to larger enterprises, particularly those using WordPress as their content management system. Any company looking to enhance its online presence through data analysis can benefit from ExactMetrics.

How much does ExactMetrics product cost?

ExactMetrics offers various pricing tiers, including a free version with limited features. The premium versions are available through subscription plans that typically range from $99 to $499 per year, depending on the chosen features and level of support.

Does ExactMetrics offer a free trial?

Yes, ExactMetrics offers a free version of its plugin, allowing users to access basic features. However, for full functionality and advanced features, a paid subscription is required.

What discounts does ExactMetrics offer on their products?

ExactMetrics occasionally provides discounts during promotional periods or for annual subscriptions. Users are encouraged to check the website or subscribe to the newsletter for information on current offers.

Are there any hidden fees or additional costs with ExactMetrics?

No, ExactMetrics does not have hidden fees. The pricing is transparent, and users can choose their subscription level without worrying about unexpected costs.

Who uses ExactMetrics products?

ExactMetrics is used by website owners, digital marketers, and analysts who need to track and analyse website performance. Its user-friendly interface makes it popular among those who may not have extensive technical backgrounds.

What are the main features of ExactMetrics products/services?

Main features of ExactMetrics include real-time analytics, comprehensive reports, user behaviour tracking, eCommerce tracking, and integration with other tools such as Google Ads and Facebook Pixel.

How does ExactMetrics compare to its competitors?

ExactMetrics is known for its ease of use and seamless integration with WordPress, making it a preferred choice for WordPress users. Compared to competitors, it offers a more straightforward setup process and focuses on delivering essential analytics without overwhelming users with complex features.

Is ExactMetrics platform easy to use?

Yes, ExactMetrics is designed with user experience in mind. The interface is intuitive, and the setup process is streamlined, making it accessible for users of all skill levels.

How easy is it to set up ExactMetrics product or service?

Setting up ExactMetrics is straightforward, typically requiring just a few clicks to install the plugin on a WordPress site and connect it to a Google Analytics account.

Is ExactMetrics reliable?

Yes, ExactMetrics is considered reliable, with a robust platform that consistently provides accurate data and insights for its users.

Does ExactMetrics offer customer support?

Yes, ExactMetrics provides customer support through various channels, including documentation, FAQs, and direct support for premium users to assist with any issues or inquiries.

How secure is ExactMetricsÕ platform?

ExactMetrics prioritises security and follows best practices to safeguard user data. The platform ensures compliance with data protection regulations and employs measures to protect against unauthorised access.

Does ExactMetrics integrate with other tools or platforms?

Yes, ExactMetrics integrates with several other tools and platforms, including Google Ads, Facebook Pixel, and various email marketing services, to enhance its functionality and provide comprehensive insights.

Can I use ExactMetrics on mobile devices?

ExactMetrics is accessible on mobile devices through its web-based dashboard, allowing users to view analytics and reports on the go.

What do users say about ExactMetrics?

Users generally appreciate ExactMetrics for its user-friendly interface and ease of integration with WordPress. Many highlight the value of actionable insights it provides, though some users seek additional advanced features available in other analytics platforms.

What are the pros and cons of ExactMetrics?

Pros: User-friendly interface, easy setup, integration with WordPress, useful insights.
Cons: Limited features in the free version, may lack certain advanced analytics found in other tools.

How can I purchase ExactMetricsÕ services?

Users can purchase ExactMetrics services directly from the official website by selecting a subscription plan and completing the payment process online.

What is the cancellation or refund policy for ExactMetrics?

ExactMetrics typically offers a 30-day money-back guarantee for premium subscriptions, allowing users to request a refund if they are not satisfied with the product within this period.

What are the common use cases for ExactMetrics?

Common use cases for ExactMetrics include tracking website traffic, monitoring user engagement, analysing conversion rates, and measuring the effectiveness of marketing campaigns.

Why choose ExactMetrics over other options?

ExactMetrics is often chosen for its simplicity and effectiveness, particularly for WordPress users who need a straightforward solution for web analytics without the complexity of larger platforms.

Does ExactMetrics offer training or tutorials?

Yes, ExactMetrics provides various resources, including tutorials and documentation, to help users understand how to set up and make the most of the platform.

What languages does ExactMetrics support?

ExactMetrics primarily supports English, but the plugin can be translated into other languages through WordPress translation tools, making it accessible to a broader audience.

What problems does ExactMetrics solve?

ExactMetrics solves the problem of complex web analytics by providing an easy-to-use interface for tracking website performance and user behaviour, making data accessible for informed decision-making.

Is ExactMetrics worth the investment?

Many users find ExactMetrics worth the investment, particularly for those looking to enhance their understanding of web analytics without extensive technical knowledge. The insights gained can lead to improved website performance and marketing strategies.