ExakTime

Frequently Asked Questions about ExakTime

Who are ExakTime?

ExakTime is a workforce management company that provides time-tracking and job-site management solutions, specifically designed for construction and field service industries. They focus on delivering tools that enhance productivity, accuracy, and efficiency for businesses managing a mobile workforce.

What are ExakTimes products?

ExakTime offers a range of products including time-tracking software, mobile applications, and hardware devices like time clocks. Their solutions are designed to streamline the process of tracking employee hours, job costing, and project management.

What services do ExakTime offer?

ExakTime provides services that include time tracking, job costing, project management, and reporting features. They also offer setup assistance, training, and ongoing customer support to ensure users can effectively utilise their products.

What type of companies do ExakTimes products suit?

ExakTimes products are suited for small to medium-sized businesses, particularly in the construction and field service sectors, where accurate time and job tracking are essential for operational efficiency.

How much does ExakTimes product cost?

The cost of ExakTimes products varies based on the specific solutions and features selected. Pricing is typically provided upon request, and interested parties can contact ExakTime for a personalised quote based on their needs.

Does ExakTime offer a free trial?

Yes, ExakTime offers a free trial of their software, allowing potential customers to test the features and functionalities before committing to a purchase.

What discounts does ExakTime offer on their products?

ExakTime may provide discounts or promotional offers from time to time. It is advisable to check their website or contact their sales team for the latest information on available discounts.

Are there any hidden fees or additional costs with ExakTime?

ExakTime aims to maintain transparency in pricing. However, users should inquire about any potential additional costs, such as for hardware or premium features, during the purchasing process to avoid surprises.

Who uses ExakTimes products?

ExakTimes products are used by businesses in the construction and field service industries, including contractors, subcontractors, and service providers who require accurate tracking of employee hours and job activities.

What are the main features of ExakTimes products/services?

Main features of ExakTimes offerings include mobile time tracking, GPS tracking, job costing, employee scheduling, and detailed reporting tools that help managers monitor workforce productivity and project progress.

How does ExakTime compare to its competitors?

ExakTime differentiates itself by providing industry-specific solutions tailored for construction and field service businesses. Compared to its competitors, it offers robust mobile capabilities and features that directly address the challenges faced in these sectors.

Is ExakTimes platform easy to use?

ExakTimes platform is designed with user-friendliness in mind, featuring intuitive navigation and straightforward functionalities that make it accessible for users with varying levels of technical expertise.

How easy is it to set up ExakTimes product or service?

Setting up ExakTimes products typically involves a guided process, and the company provides support for installation and configuration to ensure a seamless transition for new users.

Is ExakTime reliable?

ExakTime is considered reliable, with a strong reputation for providing accurate time-tracking solutions that help businesses manage their workforce effectively. User testimonials and industry reviews generally support this reliability.

Does ExakTime offer customer support?

Yes, ExakTime offers customer support through various channels including phone, email, and online resources. They provide assistance for technical issues as well as general inquiries about their products.

How secure is ExakTime’s platform?

ExakTime prioritises security, implementing measures to protect user data and ensure compliance with industry standards. They take steps to safeguard sensitive information from unauthorised access.

Does ExakTime integrate with other tools or platforms?

ExakTime integrates with various accounting and project management software, allowing for smoother data transfer and enhanced workflow efficiency. Specific integrations can be confirmed through their customer support or documentation.

Can I use ExakTime on mobile devices?

Yes, ExakTime offers a mobile application that allows users to track time and manage jobs directly from their smartphones or tablets, enhancing flexibility for workers on the go.

What do users say about ExakTime?

User feedback on ExakTime is generally positive, highlighting its ease of use, comprehensive features, and the effectiveness of its time-tracking capabilities. Customers often appreciate the support offered by the company.

What are the pros and cons of ExakTime?

Pros include user-friendly interface, mobile accessibility, and robust reporting features. Cons may involve the need for additional training for some users and potential costs for advanced functionalities.

How can I purchase ExakTime’s services?

ExakTimes services can be purchased directly through their website or by contacting their sales team for a personalised quote based on specific business needs.

What is the cancellation or refund policy for ExakTime?

ExakTimes cancellation and refund policies can vary. It is recommended to review the terms provided during purchase or to contact customer support for detailed information regarding cancellation and refunds.

What are the common use cases for ExakTime?

Common use cases for ExakTime include tracking employee hours on job sites, managing project budgets, scheduling shifts, and generating reports for payroll and project analysis.

Why choose ExakTime over other options?

Choosing ExakTime may be beneficial for businesses in the construction and field service sectors seeking tailored solutions that address specific industry challenges, along with ease of use and mobile flexibility.

Does ExakTime offer training or tutorials?

Yes, ExakTime provides training resources and tutorials to help users understand how to effectively use their products. These resources are accessible online and may include videos and documentation.

What languages does ExakTime support?

ExakTime primarily supports English. For specific language needs, it is advisable to contact their customer support to inquire about available language options.

What problems does ExakTime solve?

ExakTime addresses issues such as inaccurate time tracking, inefficient job costing, and poor workforce management, helping businesses streamline operations and improve overall productivity.

Is ExakTime worth the investment?

Many users find ExakTime to be a worthwhile investment due to its ability to enhance productivity, reduce errors in time tracking, and provide valuable insights into workforce management, leading to better financial outcomes.