Excalidraw

Frequently Asked Questions about Excalidraw

Who are Excalidraw?

Excalidraw is an open-source virtual whiteboard tool that facilitates collaborative drawing and sketching. It is designed to be simple and intuitive, allowing users to create diagrams and illustrations easily while collaborating in real-time with others.

What are Excalidraws products?

Excalidraw primarily offers a web-based whiteboard application that allows users to create sketches, diagrams, and wireframes. The tool supports various shapes, text, and collaborative features to enhance creativity and communication.

What services do Excalidraw offer?

Excalidraw provides a collaborative platform for drawing and diagramming, enabling users to invite others to edit and view their projects in real-time. It also offers features such as saving drawings, exporting to various formats, and integration with other tools.

What type of companies do Excalidraws products suit?

Excalidraws products are suitable for a wide range of companies, including startups, educational institutions, and design teams that require visual collaboration and brainstorming tools. Its simplicity makes it ideal for both technical and non-technical users.

How much does Excalidraws product cost?

Excalidraw is free to use, as it is an open-source application. Users can access all features without any cost. However, donations to support the projects development are welcomed.

Does Excalidraw offer a free trial?

Excalidraw does not require a trial period as it is completely free to use with no hidden charges.

What discounts does Excalidraw offer on their products?

As Excalidraw is a free and open-source tool, there are no discounts available. All features are accessible at no cost.

Are there any hidden fees or additional costs with Excalidraw?

There are no hidden fees or additional costs associated with using Excalidraw. The platform is fully free to use.

Who uses Excalidraws products?

Excalidraw is used by a diverse audience, including educators, students, designers, and professionals in various fields who need a collaborative platform for visual communication and brainstorming.

What are the main features of Excalidraws products/services?

Main features of Excalidraw include:

• Real-time collaboration
• Wide range of drawing tools and shapes
• Ability to save and export drawings
• Simple and intuitive user interface
• Open-source and community-driven development

How does Excalidraw compare to its competitors?

Excalidraw stands out due to its simplicity, open-source nature, and focus on collaborative drawing. While other tools may offer more advanced features, Excalidraw prioritises ease of use and accessibility.

Is Excalidraws platform easy to use?

Yes, Excalidraws platform is designed to be user-friendly, with an intuitive interface that allows users to start drawing without a steep learning curve.

How easy is it to set up Excalidraws product or service?

Excalidraw requires no setup or installation; users can access the tool directly through their web browser, making it quick and convenient to start using.

Is Excalidraw reliable?

Excalidraw is generally considered reliable, with consistent performance and regular updates from its development community. However, as with any web application, reliability can depend on internet connectivity.

Does Excalidraw offer customer support?

As an open-source tool, Excalidraw does not offer traditional customer support. However, users can access community forums and documentation for assistance.

How secure is Excalidraw’s platform?

Excalidraw prioritises user privacy and data security, but as a web-based tool, it is essential for users to ensure their own data protection practices, such as not sharing sensitive information within the app.

Does Excalidraw integrate with other tools or platforms?

Excalidraw can be integrated with various tools through manual methods, such as exporting drawings for use in presentations or importing into other applications, although direct integration features may be limited.

Can I use Excalidraw on mobile devices?

Excalidraw is web-based and can be accessed on mobile devices through a web browser, although the experience may differ from that on a desktop due to screen size constraints.

What do users say about Excalidraw?

Users generally appreciate Excalidraw for its simplicity, collaborative features, and the ease of creating visually engaging content. Feedback often highlights its effectiveness for brainstorming sessions and educational purposes.

What are the pros and cons of Excalidraw?

Pros:

• Free and open-source
• User-friendly interface
• Real-time collaboration

Cons:

• Limited advanced features compared to some competitors
• No dedicated customer support

How can I purchase Excalidraw’s services?

Excalidraw does not require a purchase, as it is a free tool available for anyone to use directly from its website.

What is the cancellation or refund policy for Excalidraw?

There are no cancellation or refund policies applicable to Excalidraw, as it is free to use with no transactions involved.

What are the common use cases for Excalidraw?

Common use cases include brainstorming sessions, designing user interfaces, creating flowcharts, and educational activities that require visual representation of ideas.

Why choose Excalidraw over other options?

Users may choose Excalidraw for its ease of use, collaborative features, and open-source nature, which allows for flexibility and community-driven improvements.

How easy is it to set up Excalidraw?

Setting up Excalidraw is straightforward as it requires no installation; simply visit the website to start using the tool immediately.

Does Excalidraw offer training or tutorials?

While Excalidraw does not provide formal training, users can find tutorials and guides through community resources and user-generated content online.

What languages does Excalidraw support?

Excalidraw primarily supports English, but users from various regions may contribute translations or use the tool in different languages through community efforts.

What problems does Excalidraw solve?

Excalidraw helps users visualise concepts and ideas quickly, facilitates collaborative brainstorming, and enhances communication through visual representation.

Is Excalidraw worth the investment?

Excalidraw is free, making it a low-risk option for users seeking a collaborative drawing tool. Its value lies in its ability to enhance creativity and teamwork without financial commitment.