ezyCollect

Frequently Asked Questions about ezyCollect

Who are ezyCollect?

ezyCollect is an Australian company that provides cloud-based accounts receivable management solutions. It aims to simplify the credit control process for businesses by automating invoicing and debt collection, helping companies improve their cash flow and reduce outstanding invoices.

What are ezyCollects products?

ezyCollect offers a single product: a cloud-based platform designed for managing accounts receivable. This platform features automated invoicing, payment reminders, and reporting tools, allowing businesses to streamline their credit control processes efficiently.

What services do ezyCollect offer?

ezyCollect provides several services, including automated invoice generation, customised payment reminders, integration with accounting software, and analytics to track cash flow and outstanding invoices. They also offer customer support to assist clients in using their platform effectively.

What type of companies do ezyCollects products suit?

The products offered by ezyCollect are suitable for small to medium-sized businesses across various industries that require efficient accounts receivable management. Companies looking to improve cash flow and reduce the time spent on debt collection will benefit from ezyCollects solutions.

How much does ezyCollects product cost?

ezyCollect operates on a subscription model, and pricing varies based on the features selected and the number of users. For specific pricing details, potential customers should visit their website or contact ezyCollect directly for a tailored quote.

Does ezyCollect offer a free trial?

Yes, ezyCollect offers a free trial period for new users. This allows potential customers to explore the platform and its features before committing to a subscription.

What discounts does ezyCollect offer on their products?

ezyCollect may offer promotional discounts or special pricing for annual subscriptions. It is advisable to check their website or contact their sales team for any current offers.

Are there any hidden fees or additional costs with ezyCollect?

ezyCollect is transparent about its pricing structure, and there are typically no hidden fees. However, users should review the terms of service to understand any potential additional costs that may arise from optional features or services.

Who uses ezyCollects products?

ezyCollects products are used by business owners, finance teams, and credit managers who are responsible for managing accounts receivable and improving cash flow within their organisations.

What are the main features of ezyCollects products/services?

The main features of ezyCollect include automated invoicing, configurable payment reminders, comprehensive reporting and analytics, integration with popular accounting software, and a user-friendly dashboard for tracking outstanding payments.

How does ezyCollect compare to its competitors?

ezyCollect is known for its ease of use and streamlined processes compared to competitors. While some competitors may offer more extensive features, ezyCollect focuses on delivering a straightforward solution specifically for accounts receivable management.

Is ezyCollects platform easy to use?

Yes, ezyCollect is designed with user experience in mind, making it relatively easy for users to navigate the platform and utilise its features without extensive training.

How easy is it to set up ezyCollects product or service?

Setting up ezyCollect is generally straightforward. Users can create an account, integrate their accounting software, and begin customising their invoicing and reminder settings within a short period.

Is ezyCollect reliable?

ezyCollect is considered a reliable platform, with a focus on providing consistent service for businesses. Their cloud-based infrastructure ensures accessibility and functionality as long as there is an internet connection.

Does ezyCollect offer customer support?

Yes, ezyCollect provides customer support through various channels, including email and online resources. Users can access help documentation and FAQs to assist with common queries.

How secure is ezyCollect’s platform?

ezyCollect employs industry-standard security measures to protect user data and transactions. This includes encryption and secure access protocols to ensure that sensitive information is safeguarded.

Does ezyCollect integrate with other tools or platforms?

Yes, ezyCollect integrates with a variety of accounting software, which enhances its functionality by allowing seamless data transfer and management between platforms.

Can I use ezyCollect on mobile devices?

ezyCollect is accessible on mobile devices through web browsers, allowing users to manage their accounts receivable on the go, though a dedicated mobile application may not be available.

What do users say about ezyCollect?

Users generally report positive experiences with ezyCollect, praising its ease of use and effective automation features. Feedback often highlights the platforms ability to improve cash flow and reduce the time spent on debt collection.

What are the pros and cons of ezyCollect?

Pros: User-friendly interface, effective automation, good customer support, and integration capabilities.
Cons: Potential limitations in advanced features compared to some competitors and reliance on internet connectivity.

How can I purchase ezyCollect’s services?

Interested users can purchase ezyCollect’s services through their website by selecting a subscription plan and signing up for an account. Further assistance can be obtained by contacting their sales team.

What is the cancellation or refund policy for ezyCollect?

ezyCollect typically offers a cancellation policy that allows users to discontinue their subscription at any time. For specific details regarding refunds and cancellation terms, users should refer to the company’s terms of service.

What are the common use cases for ezyCollect?

Common use cases for ezyCollect include automating invoicing processes, managing overdue accounts, generating payment reminders, and analysing cash flow to enhance financial management.

Why choose ezyCollect over other options?

Choosing ezyCollect may be beneficial for businesses seeking a straightforward and efficient solution for accounts receivable management without the complexity of more extensive software options.

Does ezyCollect offer training or tutorials?

Yes, ezyCollect provides training resources and tutorials to help users understand how to effectively utilise the platform and its features.

What languages does ezyCollect support?

ezyCollect primarily supports English. Users should check with the company for any updates regarding multilingual support in the future.

What problems does ezyCollect solve?

ezyCollect addresses common issues related to accounts receivable management, such as inefficient invoicing processes, delayed payments, and the time-consuming nature of debt collection, thereby improving cash flow for businesses.

Is ezyCollect worth the investment?

For many small to medium-sized businesses, ezyCollect is considered a worthwhile investment due to its ability to streamline accounts receivable processes and improve cash flow, leading to significant time and cost savings.