Fastcase

Frequently Asked Questions about Fastcase

Who are Fastcase?

Fastcase is a legal research service that provides access to a comprehensive database of case law, statutes, regulations, and legal literature. Founded in 2011, the company aims to enhance the efficiency and effectiveness of legal professionals through innovative technology and data analytics.

What are Fastcases products?

Fastcase offers a range of products including a legal research platform that allows users to search through millions of legal documents, case law, statutes, and secondary sources. They also provide tools for visualising case relationships and legal analytics to support legal decision-making.

What services do Fastcase offer?

Fastcase primarily offers legal research services, including access to a vast library of legal documents and tools for analysing case law. They also provide training and support services for users to maximise the value of their platform.

What type of companies do Fastcases products suit?

Fastcases products are suitable for law firms, legal departments, solo practitioners, and academics who require efficient access to legal research resources. Their tools are designed to meet the needs of both small and large legal practices.

How much does Fastcases product cost?

Fastcase operates on a subscription model, with pricing varying based on the specific needs of the user or organisation. Interested parties should visit the Fastcase website or contact their sales team for detailed pricing information tailored to their requirements.

Does Fastcase offer a free trial?

Yes, Fastcase typically offers a free trial period for new users, allowing them to explore the platform and its features before committing to a subscription. Users can sign up directly on the Fastcase website for more information.

What discounts does Fastcase offer on their products?

Fastcase may offer discounts for various groups, such as bar associations and educational institutions. Additionally, seasonal promotions or special offers may also be available. Users are encouraged to check the website or contact customer service for the latest information on discounts.

Are there any hidden fees or additional costs with Fastcase?

Fastcase is transparent about its pricing structure, and there are no hidden fees associated with the standard subscription. Users should review the terms and conditions to understand any potential additional costs related to premium features or services.

Who uses Fastcases products?

Fastcases products are used by a diverse range of legal professionals, including attorneys, paralegals, and law students, as well as organisations such as law firms and corporate legal departments seeking efficient research solutions.

What are the main features of Fastcases products/services?

Main features of Fastcase include comprehensive legal research databases, advanced search capabilities, visualisation tools for case law relationships, legal analytics, and mobile access to research resources. The platform is designed to support easy navigation and efficient research processes.

How does Fastcase compare to its competitors?

Fastcase competes with other legal research platforms, such as Westlaw and LexisNexis, by offering an affordable and user-friendly interface. Users often cite Fastcases intuitive design and visualisation features as advantages. However, comprehensive comparisons should take into account specific needs and preferences.

Is Fastcases platform easy to use?

Fastcases platform is designed to be user-friendly, with a straightforward interface that facilitates easy navigation and searching. New users typically find the learning curve manageable, especially with available tutorials and customer support.

How easy is it to set up Fastcases product or service?

Setting up Fastcase is a simple process. Users can create an account online and gain immediate access to the platform. The onboarding process is designed to be quick, with resources available for assistance.

Is Fastcase reliable?

Fastcase is regarded as a reliable source for legal research. The platform is frequently updated with the latest case law and legal materials, ensuring users have access to current information. Customer testimonials often reflect satisfaction with reliability.

Does Fastcase offer customer support?

Yes, Fastcase provides customer support through various channels, including email and phone assistance. They also offer extensive online resources, including help documentation and tutorials, to aid users in navigating the platform.

How secure is Fastcase’s platform?

Fastcase employs industry-standard security measures to protect user data and maintain the integrity of its platform. This includes encryption and secure access protocols to safeguard sensitive information.

Does Fastcase integrate with other tools or platforms?

Fastcase offers integration capabilities with various legal practice management systems and other legal technology tools, enhancing workflow efficiency. Specific integrations may vary, and users should consult the Fastcase website for detailed information.

Can I use Fastcase on mobile devices?

Yes, Fastcase is accessible on mobile devices through its mobile-friendly website, allowing users to conduct legal research on the go. This feature is beneficial for legal professionals who require flexibility in their research activities.

What do users say about Fastcase?

Users generally appreciate Fastcase for its intuitive interface, affordability, and comprehensive legal resources. Reviews often highlight the platforms ease of use and the effectiveness of its legal research tools.

What are the pros and cons of Fastcase?

Pros of Fastcase include its user-friendly design, cost-effectiveness, and robust legal resources. Cons may include limitations in certain advanced features compared to competitors. Users should assess their specific needs when considering these factors.

How can I purchase Fastcase’s services?

Users can purchase Fastcase services directly through the Fastcase website. Options for subscription plans are available, and potential customers can contact the sales team for tailored solutions.

What is the cancellation or refund policy for Fastcase?

Fastcase typically operates on a subscription basis, and users should review the terms of service for details on the cancellation and refund policy. Generally, users may cancel their subscription at any time, but its advisable to check for specific protocols.

What are the common use cases for Fastcase?

Common use cases for Fastcase include legal research for case preparation, analysis of case law trends, and academic research. Legal professionals use Fastcase to enhance their understanding and application of law in various contexts.

Why choose Fastcase over other options?

Choosing Fastcase may be advantageous for those seeking a cost-effective and user-friendly legal research solution. Its unique features, such as visualisation tools and legal analytics, provide added value for legal professionals.

How easy is it to set up Fastcase?

Setting up Fastcase is straightforward, with users able to create an account and access the platform quickly. The process is designed for efficiency, with resources available for assistance if needed.

Does Fastcase offer training or tutorials?

Yes, Fastcase provides various training resources, including tutorials, webinars, and documentation to help users maximise their understanding and use of the platform. These resources are accessible on their website.

What languages does Fastcase support?

Fastcase primarily operates in English. However, users should check for any updates on multilingual support or resources directly on the Fastcase website.

What problems does Fastcase solve?

Fastcase addresses the challenges of accessing comprehensive legal research resources efficiently. It simplifies the legal research process, allowing professionals to find relevant case law and statutes quickly, thereby enhancing productivity.

Is Fastcase worth the investment?

Many users find Fastcase to be a worthwhile investment due to its affordability, comprehensive resources, and user-friendly interface. However, individual assessments based on specific needs and usage patterns are recommended to determine value.