Fidelity

Frequently Asked Questions about Fidelity Investments

Who are Fidelity Investments?

Fidelity Investments is a financial services corporation based in the United States, known for its investment management and brokerage services. Founded in 1946, Fidelity offers a range of investment solutions, including mutual funds, retirement accounts, and trading services, catering to individual and institutional investors alike.

What are Fidelity Investments products?

Fidelity offers a variety of financial products, including:

• Mutual Funds
• Exchange-Traded Funds (ETFs)
• Brokerage Accounts
• Retirement Accounts (e.g., IRAs, 401(k)s)
• Wealth Management Services
• Financial Planning Tools

What services do Fidelity Investments offer?

Fidelity provides a range of services that include:

• Investment Management
• Retirement Planning
• Brokerage Services
• Financial Advisory Services
• Research and Educational Resources

What type of companies do Fidelity Investments products suit?

Fidelitys products are suitable for a diverse range of companies, including small businesses, large corporations, and non-profit organisations, particularly those looking to establish retirement plans or investment strategies for their employees.

How much do Fidelity Investments products cost?

The cost of Fidelitys products varies. Brokerage services generally have no commission for online trades of US stocks and ETFs, while mutual funds may have expense ratios that vary by fund type. Specific fees can be found on their website or by contacting customer service.

Does Fidelity Investments offer a free trial?

Fidelity does not offer a free trial for their services, as they primarily operate on a commission-free model for trades and a fee structure for investment management services.

What discounts does Fidelity Investments offer on their products?

Fidelity does not specifically offer discounts but provides competitive pricing on various services. They also have zero expense ratio index funds which can lead to significant cost savings for investors.

Are there any hidden fees or additional costs with Fidelity Investments?

Fidelity is transparent about its fee structure. While they do not have hidden fees, certain services may incur charges, such as fees for managed accounts or specific mutual funds. It is advisable to review the fee schedule on their website.

Who uses Fidelity Investments products?

Fidelitys products are used by individual investors, financial advisors, institutions, and corporations looking to manage investments and retirement plans.

What are the main features of Fidelity Investments products/services?

Main features include:

• No commission for online US stock and ETF trades
• Extensive research and educational resources
• Retirement planning tools and calculators
• Customisable portfolio management options

How does Fidelity Investments compare to its competitors?

Fidelity is often compared favourably to its competitors due to its comprehensive service offerings, low-cost structure, and user-friendly online platform. It is known for its strong customer service and wide selection of investment options.

Is Fidelity Investments platform easy to use?

Yes, Fidelitys platform is designed to be user-friendly, featuring intuitive navigation and accessible tools for both novice and experienced investors.

How easy is it to set up Fidelity Investments product or service?

Setting up an account with Fidelity is straightforward. Users can complete the process online, typically requiring personal information, financial details, and identification verification.

Is Fidelity Investments reliable?

Fidelity Investments is considered a reliable financial institution with a long-standing reputation in the industry, backed by strong regulatory compliance and customer trust.

Does Fidelity Investments offer customer support?

Yes, Fidelity provides customer support through various channels, including phone, chat, and email, offering assistance for account-related inquiries and investment guidance.

How secure is Fidelity Investments platform?

Fidelity employs robust security measures, including two-factor authentication and encryption, to protect user data and transactions, ensuring a secure platform for investing.

Does Fidelity Investments integrate with other tools or platforms?

Yes, Fidelity offers integrations with various financial planning tools and software, allowing users to manage their investments alongside other financial accounts.

Can I use Fidelity Investments on mobile devices?

Yes, Fidelity has a mobile app that allows users to access their accounts, trade, and manage investments on-the-go, providing a full suite of features available on desktop.

What do users say about Fidelity Investments?

Users generally praise Fidelity for its comprehensive resources, customer service, and cost-effective investment options. Some feedback may point to the complexity of certain advanced features.

What are the pros and cons of Fidelity Investments?

Pros:

• Commission-free trading for US stocks and ETFs
• Extensive educational resources
• Strong customer service

Cons:

• Some mutual funds may have higher expense ratios
• The platform may be overwhelming for beginner investors

How can I purchase Fidelity Investments services?

Users can purchase Fidelity services by creating an account on their website and following the prompts to select the products and services they wish to utilise.

What is the cancellation or refund policy for Fidelity Investments?

Fidelity does not typically have a cancellation policy for its accounts, as they are not subscription-based. However, users can close their accounts at any time, and any applicable fees will be disclosed at that time.

Who uses Fidelity Investments?

Fidelitys services are utilised by a diverse clientele, including individual investors, retirement plan sponsors, and financial advisors.

What are the common use cases for Fidelity Investments?

Common use cases include retirement planning, investment management, stock trading, and financial education for individuals and businesses.

Why choose Fidelity Investments over other options?

Fidelity is often chosen for its comprehensive service offerings, user-friendly platform, low-cost trading options, and strong reputation in customer service and investment performance.

How easy is it to set up Fidelity Investments?

Setting up an account with Fidelity is designed to be simple and can be completed online in a matter of minutes, provided all necessary information is at hand.

Does Fidelity Investments offer training or tutorials?

Yes, Fidelity provides a variety of educational resources, including webinars, articles, and tutorials aimed at helping investors understand the market and make informed decisions.

What languages does Fidelity Investments support?

Fidelity primarily supports English, although some resources may be available in other languages for specific customer segments.

What problems does Fidelity Investments solve?

Fidelity helps solve issues related to investment management, retirement planning, and access to financial markets, providing tools and resources to empower investors to achieve their financial goals.

Is Fidelity Investments worth the investment?

For many investors, Fidelity is considered worth the investment due to its low-cost structure, broad range of services, and strong customer support, making it a solid choice for both novice and experienced investors.