Fishbowl

Frequently Asked Questions about Fishbowl

Who are Fishbowl?

Fishbowl is a software company that specializes in inventory management and manufacturing solutions. Founded in 2001, the company aims to provide businesses with tools to enhance their inventory control, streamline operations, and improve efficiency across various sectors.

What are Fishbowls products?

Fishbowl offers a range of products including Fishbowl Inventory, which is their flagship inventory management software, and Fishbowl Manufacturing, designed for production management. These products cater to various business needs such as tracking inventory, managing orders, and integrating with accounting systems.

What services do Fishbowl offer?

Fishbowl provides several services including product support, implementation assistance, and training for users. They also offer customisation services to adapt their software to meet specific business requirements.

What type of companies do Fishbowls products suit?

Fishbowls products are suitable for small to medium-sized businesses across various industries, including manufacturing, wholesale distribution, retail, and e-commerce. Their solutions are designed to cater to companies that require efficient inventory management and production tracking.

How much does Fishbowls product cost?

The pricing for Fishbowls products varies based on the number of users and specific features required. Interested customers should visit the Fishbowl website or contact their sales team for detailed pricing information tailored to their needs.

Does Fishbowl offer a free trial?

Yes, Fishbowl offers a free trial of their software, allowing potential users to explore the features and capabilities before making a purchase decision.

What discounts does Fishbowl offer on their products?

Fishbowl occasionally offers discounts and promotions, especially for new customers or during specific sales events. It is advisable to check their website or subscribe to their newsletter for updates on any current offers.

Are there any hidden fees or additional costs with Fishbowl?

Fishbowl is transparent about its pricing structure. However, additional costs may arise from optional services such as customisation, additional training, or integration with third-party applications. It is recommended to clarify these details during the purchasing process.

Who uses Fishbowls products?

Fishbowls products are utilized by a diverse range of businesses, including manufacturers, distributors, retailers, and e-commerce platforms. Their user base includes companies looking to improve inventory accuracy and streamline supply chain processes.

What are the main features of Fishbowls products/services?

Main features of Fishbowls products include inventory tracking, order management, manufacturing management, multi-location support, real-time reporting, and integration capabilities with various accounting software such as QuickBooks.

How does Fishbowl compare to its competitors?

Fishbowl is known for its comprehensive inventory management and manufacturing solutions, which are often seen as more affordable than some larger competitors. However, specific features and usability may vary compared to other software solutions, so a direct comparison should be based on individual business needs.

Is Fishbowls platform easy to use?

Fishbowls platform is generally regarded as user-friendly, with a straightforward interface that facilitates ease of navigation. However, some users may require training to fully utilise all features effectively.

How easy is it to set up Fishbowls product or service?

Setting up Fishbowls products typically involves installation and configuration, which can be straightforward for users with basic technical skills. Fishbowl provides implementation support to assist with the setup process.

Is Fishbowl reliable?

Fishbowl is considered a reliable solution in the inventory management space, with a history of serving numerous businesses effectively. The software is regularly updated to ensure performance and security.

Does Fishbowl offer customer support?

Yes, Fishbowl offers customer support through various channels including phone, email, and live chat. They also provide a knowledge base and online resources for self-help.

How secure is Fishbowls platform?

Fishbowl employs various security measures to protect user data, including encryption and secure access protocols. Regular updates and maintenance are conducted to ensure the platform remains secure.

Does Fishbowl integrate with other tools or platforms?

Yes, Fishbowl offers integration capabilities with a range of third-party applications, including popular accounting software like QuickBooks and various e-commerce platforms.

Can I use Fishbowl on mobile devices?

Fishbowl does offer mobile access through its mobile app, allowing users to manage inventory and access key features on the go.

What do users say about Fishbowl?

User feedback on Fishbowl is generally positive, with many praising its functionality and ease of use. However, some users have noted a learning curve associated with more advanced features.

What are the pros and cons of Fishbowl?

Pros: Comprehensive inventory management features, strong integration capabilities, and good customer support. Cons: Some users may find the initial setup complex, and advanced features could require additional training to utilise effectively.

How can I purchase Fishbowl’s services?

Fishbowls services can be purchased directly through their website or by contacting their sales team for more tailored solutions. A quote can be requested based on specific needs.

What is the cancellation or refund policy for Fishbowl?

Fishbowl has a cancellation policy that allows customers to cancel their subscription, though specific terms may vary. It is recommended to review the terms on their website or reach out to customer support for detailed information.

Who uses Fishbowl?

Fishbowl is used by a variety of businesses, including small to medium-sized enterprises in manufacturing, retail, and distribution sectors.

What are the common use cases for Fishbowl?

Common use cases for Fishbowl include inventory tracking, order fulfilment, production management, and integration with accounting systems for financial reporting.

Why choose Fishbowl over other options?

Choosing Fishbowl may be beneficial for businesses seeking an affordable yet feature-rich inventory management solution that is tailored for small to medium-sized enterprises. Its integration capabilities and customer support are also key advantages.

How easy is it to set up Fishbowl?

Setting up Fishbowl is generally manageable, with the assistance of their support team available to guide users through the process, ensuring that businesses can get up and running quickly.

Does Fishbowl offer training or tutorials?

Yes, Fishbowl provides training resources and tutorials to help users learn how to effectively use their software. These resources include both online materials and live training sessions.

What languages does Fishbowl support?

Fishbowl primarily supports English, but the platform may offer resources in other languages depending on customer needs. It is advisable to check with their support team for specific language capabilities.

What problems does Fishbowl solve?

Fishbowl addresses common challenges in inventory management such as tracking stock levels, managing orders, and streamlining production processes, helping businesses improve efficiency and reduce errors.

Is Fishbowl worth the investment?

The value of Fishbowl as an investment largely depends on the specific needs of a business. For companies requiring robust inventory management solutions, Fishbowl can provide significant return on investment through improved efficiency and reduced operational costs.