Flowhub

Frequently Asked Questions about Flowhub

Who are Flowhub?

Flowhub is a technology company that specialises in providing point-of-sale (POS) solutions for the cannabis industry. Founded in 2015, Flowhub aims to streamline retail operations and compliance for cannabis dispensaries across the United States.

What are Flowhubs products?

Flowhub offers a range of products including a cloud-based POS system, inventory management software, and tools for compliance and reporting tailored specifically for cannabis retailers.

What services do Flowhub offer?

Flowhub provides services such as integration with various payment processors, real-time inventory tracking, compliance reporting, and customer support to assist dispensaries in managing their operations efficiently.

What type of companies do Flowhubs products suit?

Flowhubs products are designed for cannabis dispensaries and retailers, particularly those requiring robust compliance and inventory management in order to operate legally within their respective jurisdictions.

How much does Flowhubs product cost?

The pricing for Flowhubs products varies based on the specific services and features selected. Typically, it involves a monthly subscription fee, which can be obtained by contacting Flowhub directly for a customised quote.

Does Flowhub offer a free trial?

Flowhub does not currently offer a free trial. However, potential customers can request a demo to see the platform in action before making a purchasing decision.

What discounts does Flowhub offer on their products?

Flowhub may provide discounts for annual subscriptions or for multi-location setups. It is recommended to inquire directly with their sales team for any available promotions or discounts.

Are there any hidden fees or additional costs with Flowhub?

Flowhub is transparent about its pricing structure; however, additional costs may arise from payment processing fees or optional add-on features. It is advisable to discuss these details with a Flowhub representative.

Who uses Flowhubs products?

Flowhubs products are utilised by cannabis dispensaries, retailers, and operators within the cannabis industry who require efficient and compliant POS solutions.

What are the main features of Flowhubs products/services?

Main features of Flowhubs products include real-time inventory management, compliance tracking, sales reporting, customer relationship management, and integration with various payment systems.

How does Flowhub compare to its competitors?

Flowhub distinguishes itself from competitors through its focus on compliance tailored specifically for the cannabis industry, as well as offering a user-friendly interface and robust customer support.

Is Flowhubs platform easy to use?

Yes, Flowhubs platform is designed with usability in mind, providing an intuitive interface that simplifies the checkout process and inventory management for users.

How easy is it to set up Flowhubs product or service?

Setting up Flowhubs product typically involves a straightforward onboarding process, with assistance from their support team to ensure a smooth transition for new users.

Is Flowhub reliable?

Flowhub has established a reputation for reliability within the cannabis industry, with a robust platform that is designed to handle the unique challenges faced by cannabis retailers.

Does Flowhub offer customer support?

Yes, Flowhub provides customer support through various channels, including email, phone, and live chat, to assist users with any issues or questions they may have.

How secure is Flowhub’s platform?

Flowhub employs industry-standard security measures, including data encryption and secure payment processing, to ensure that user data is protected and compliant with regulations.

Does Flowhub integrate with other tools or platforms?

Yes, Flowhub offers integrations with various tools and platforms, such as payment processors, inventory systems, and accounting software, to enhance its functionality for users.

Can I use Flowhub on mobile devices?

Flowhub is optimised for use on mobile devices, allowing dispensary staff to manage sales and inventory on-the-go through mobile-friendly applications.

What do users say about Flowhub?

User feedback on Flowhub is generally positive, highlighting its ease of use, strong support, and effective compliance features tailored for the cannabis industry.

What are the pros and cons of Flowhub?

Pros include a user-friendly interface, strong compliance features, and excellent customer support. Cons may include the absence of a free trial and potential costs associated with payment processing.

How can I purchase Flowhub’s services?

Flowhub’s services can be purchased through their website, where interested users can request a demo and get in touch with a sales representative for further assistance.

What is the cancellation or refund policy for Flowhub?

Flowhubs cancellation and refund policy typically requires users to contact customer support for assistance. Users should review specific terms during the onboarding process.

What are the common use cases for Flowhub?

Common use cases for Flowhub include managing sales transactions, tracking inventory in real-time, ensuring compliance with local regulations, and generating sales reports for analytics.

Why choose Flowhub over other options?

Choosing Flowhub may be beneficial for cannabis retailers seeking a specialised POS solution that is compliant with industry regulations and offers dedicated customer support.

How easy is it to set up Flowhub?

Setting up Flowhub is generally straightforward, with guided onboarding processes and support available to help new users get started efficiently.

Does Flowhub offer training or tutorials?

Yes, Flowhub provides training resources and tutorials to help users understand the platform’s features and maximise its potential for their operations.

What languages does Flowhub support?

Currently, Flowhub primarily supports the English language. Additional language support may be limited, depending on the specific needs of their user base.

What problems does Flowhub solve?

Flowhub addresses challenges related to compliance, inventory management, and efficient sales processing in the cannabis retail sector, helping dispensaries operate smoothly and legally.

Is Flowhub worth the investment?

Investing in Flowhub can be worthwhile for cannabis retailers seeking a reliable and compliant POS solution that enhances operational efficiency and supports business growth.