FormAssembly

Frequently Asked Questions about FormAssembly

Who are FormAssembly?

FormAssembly is a web-based platform that allows users to create, manage, and optimise online forms and surveys. Founded in 2006, the company focuses on providing solutions for data collection, workflow automation, and customer engagement, catering to a variety of industries.

What are FormAssemblys products?

FormAssembly offers a suite of products designed for form building and data collection, including Form Builder, which enables users to create custom forms, and the Data Collection platform, which helps in managing and analysing collected data.

What services do FormAssembly offer?

FormAssembly provides several services, including form creation, data integration, user management, and analytics. The platform also offers customer support, training resources, and consulting services to help users optimise their data collection processes.

What type of companies do FormAssemblys products suit?

FormAssemblys products are suitable for a wide range of organisations, including non-profits, educational institutions, healthcare providers, and enterprises seeking efficient data collection and management solutions.

How much does FormAssemblys product cost?

FormAssembly offers various pricing plans based on features and usage. Prices typically start from a basic plan and can go up depending on the level of service, number of users, and additional features required. It is advisable to visit the FormAssembly website for the most current pricing information.

Does FormAssembly offer a free trial?

Yes, FormAssembly offers a free trial for potential users to explore the platform and its features before committing to a paid plan.

What discounts does FormAssembly offer on their products?

FormAssembly occasionally provides discounts and promotions, particularly for non-profit organisations and educational institutions. It is best to check the website or contact their sales team for specific offers.

Are there any hidden fees or additional costs with FormAssembly?

FormAssembly does not typically have hidden fees; however, additional costs may arise depending on the chosen plan and any extra features or services that are added. Users should review the pricing details carefully to understand all potential costs.

Who uses FormAssemblys products?

FormAssemblys products are used by a diverse range of users, including marketers, educators, non-profit professionals, and data analysts who require effective solutions for data collection and management.

What are the main features of FormAssemblys products/services?

Main features of FormAssembly include drag-and-drop form building, data encryption, integration with third-party applications, custom branding options, and advanced reporting and analytics tools.

How does FormAssembly compare to its competitors?

FormAssembly is known for its user-friendly interface, robust integration capabilities, and strong focus on security and compliance, which sets it apart from competitors. However, users may find differences in pricing and specific features when comparing with other form builders.

Is FormAssemblys platform easy to use?

Yes, FormAssemblys platform is designed to be intuitive and user-friendly, making it accessible for users of varying technical skills. The drag-and-drop interface simplifies the form-building process significantly.

How easy is it to set up FormAssemblys product or service?

Setting up FormAssembly is generally straightforward, with step-by-step guidance provided during the process. Users can create forms and start collecting data within a short time after signing up.

Is FormAssembly reliable?

FormAssembly is considered a reliable solution, with a strong track record for uptime and performance. The platform also adheres to industry-standard security practices to ensure data integrity and availability.

Does FormAssembly offer customer support?

Yes, FormAssembly provides customer support through various channels, including email, live chat, and documentation resources. Users can access help from the support team during business hours.

How secure is FormAssembly’s platform?

FormAssembly places a strong emphasis on security, offering features such as SSL encryption, data storage compliance with GDPR and HIPAA, and regular security audits to protect user data.

Does FormAssembly integrate with other tools or platforms?

Yes, FormAssembly supports integration with numerous third-party applications, including Salesforce, Google Sheets, and payment processors, allowing users to streamline their workflows and data management processes.

Can I use FormAssembly on mobile devices?

FormAssembly is mobile-responsive, meaning forms created on the platform are accessible and optimised for use on mobile devices, providing a seamless user experience across different screen sizes.

What do users say about FormAssembly?

Users generally appreciate FormAssembly for its ease of use, robust features, and reliable customer support. However, some may find the pricing structure a bit high compared to other form builders.

What are the pros and cons of FormAssembly?

Pros of FormAssembly include its user-friendly interface, extensive integration options, and strong security measures. Cons may include higher pricing compared to some competitors and a learning curve for more complex features.

How can I purchase FormAssembly’s services?

Users can purchase FormAssemblys services directly through their website by selecting a plan that fits their needs and completing the sign-up process.

What is the cancellation or refund policy for FormAssembly?

FormAssembly typically follows a subscription-based model, and users may cancel their subscription at any time. Refund policies may vary, so it is recommended to review the terms on their website or contact customer support for specifics.

Who uses FormAssembly?

FormAssembly is used by a variety of organisations, including non-profits, educational institutions, healthcare organisations, and businesses of all sizes looking for efficient data collection solutions.

What are the common use cases for FormAssembly?

Common use cases for FormAssembly include online registrations, customer feedback surveys, payment processing, lead generation, and event management.

Why choose FormAssembly over other options?

Choosing FormAssembly may be beneficial for users seeking a secure, customisable, and feature-rich form-building solution that integrates well with existing systems and prioritises data compliance.

How easy is it to set up FormAssembly?

Setting up FormAssembly is usually straightforward, with a user-friendly interface that allows users to create forms quickly and efficiently without extensive technical knowledge.

Does FormAssembly offer training or tutorials?

Yes, FormAssembly provides a variety of training resources and tutorials, including documentation, webinars, and community forums to help users maximise their experience and effectively utilise the platform.

What languages does FormAssembly support?

FormAssembly supports multiple languages, allowing users to create forms that can be displayed in different languages, catering to a global audience.

What problems does FormAssembly solve?

FormAssembly addresses several challenges related to data collection, including streamlining workflows, ensuring data security and compliance, and simplifying the form creation process to enhance user engagement.

Is FormAssembly worth the investment?

FormAssembly can be worth the investment for organisations that require a robust and secure platform for data collection, particularly those that value integration capabilities and compliance with data protection regulations.