Fortinet FortiWeb Web Application Firewall

Frequently Asked Questions about Fortinets FortiWeb

Who are Fortinet?

Fortinet is a global leader in cybersecurity solutions, providing a broad range of products and services designed to protect networks, applications, and data from cyber threats. Founded in 2000, Fortinet offers innovative security services including firewalls, intrusion prevention, and secure access solutions.

What are Fortinets products?

Fortinets products encompass a wide array of cybersecurity solutions, including next-generation firewalls, secure SD-WAN, endpoint security, web application firewalls (FortiWeb), and cloud security solutions, among others.

What services do Fortinet offer?

Fortinet provides various services including threat intelligence, technical support, training, and professional services. These services are designed to help organisations achieve optimal security outcomes and maintain their cybersecurity posture.

What type of companies do Fortinets products suit?

Fortinets products are suitable for businesses of all sizes, from small and medium enterprises (SMEs) to large enterprises and service providers across various industries, including finance, healthcare, education, and government.

How much does Fortinets product cost?

The cost of Fortinets products, including FortiWeb, varies based on the specific solution, deployment model, and licensing options chosen. Interested customers are encouraged to contact Fortinet or their authorised partners for detailed pricing information tailored to their needs.

Does Fortinet offer a free trial?

Fortinet does provide trial versions of some of their products, including FortiWeb, allowing potential customers to evaluate the solution before committing to a purchase. Details on the availability of trials can be found on their official website.

What discounts does Fortinet offer on their products?

Fortinet may offer discounts through promotions, bulk purchases, or for educational institutions and non-profit organisations. It is advisable to inquire directly with Fortinet or authorised resellers for current discount opportunities.

Are there any hidden fees or additional costs with Fortinet?

Fortinets pricing typically covers the core product and associated licensing. However, additional costs may arise from optional features, support services, or hardware requirements. Customers should review the pricing details carefully to understand the full scope of expenses.

Who uses Fortinets products?

Fortinets products are used by a diverse range of organisations, including businesses in sectors such as finance, healthcare, education, and government, as well as managed security service providers (MSSPs) and cloud service providers.

What are the main features of Fortinets products/services?

FortiWeb offers features such as web application protection, bot mitigation, API security, DDoS protection, and compliance support. It employs machine learning and threat intelligence to provide advanced security against web-based threats.

How does Fortinet compare to its competitors?

Fortinet is recognised for its robust security offerings, integrated security fabric, and high performance. Compared to competitors, Fortinet often provides a comprehensive security solution with a strong focus on threat intelligence and automation.

Is Fortinets platform easy to use?

Fortinets platform, including FortiWeb, is designed with user-friendliness in mind, featuring an intuitive interface and comprehensive documentation to assist users in navigating and managing security settings effectively.

How easy is it to set up Fortinets product or service?

Setting up Fortinets products, including FortiWeb, is generally straightforward. Fortinet provides detailed installation guides and support resources to facilitate the deployment process for users.

Is Fortinet reliable?

Fortinet has established a reputation for reliability in the cybersecurity industry, backed by consistent performance metrics and positive reviews from users regarding its products effectiveness and uptime.

Does Fortinet offer customer support?

Yes, Fortinet provides customer support through various channels, including online resources, documentation, and direct support options for customers with active support contracts.

How secure is Fortinet’s platform?

Fortinets platform is built with multiple layers of security, including advanced threat detection, encryption, and compliance with industry standards to ensure robust protection against cyber threats.

Does Fortinet integrate with other tools or platforms?

Yes, Fortinets products, including FortiWeb, are designed to integrate seamlessly with a variety of third-party tools and platforms, allowing organisations to enhance their security posture and streamline operations.

Can I use Fortinet on mobile devices?

Fortinet provides mobile access solutions that allow users to securely connect to their networks and applications using mobile devices, ensuring security and accessibility on the go.

What do users say about Fortinet?

Users typically praise Fortinet for its comprehensive security features, ease of use, and effective threat detection capabilities. However, some users have noted that initial setup can be complex for less experienced users.

What are the pros and cons of Fortinet?

Pros include a strong suite of security features, comprehensive threat intelligence, and high performance. Cons may include the potential complexity of initial configuration and the need for ongoing management and updates.

How can I purchase Fortinet’s services?

Fortinet’s services can be purchased directly through their website or through authorised partners and resellers. Interested customers should contact Fortinet for guidance on the purchasing process.

What is the cancellation or refund policy for Fortinet?

Fortinets cancellation and refund policies vary based on the specific product and terms of the purchase agreement. Customers are advised to review the terms at the time of purchase or contact Fortinet for clarification.

What are the common use cases for Fortinet?

Common use cases for Fortinets FortiWeb include protecting web applications from attacks, ensuring compliance with data protection regulations, and enhancing overall application security in various sectors.

Why choose Fortinet over other options?

Choosing Fortinet can provide organisations with a robust security solution featuring comprehensive integration, advanced threat detection, and a proven track record in safeguarding against cyber threats.

How easy is it to set up Fortinet?

Setting up Fortinet products is designed to be user-friendly, with clear documentation and support available to assist users throughout the installation process.

Does Fortinet offer training or tutorials?

Yes, Fortinet offers a range of training resources, including online tutorials, certification programmes, and in-person training sessions to help users maximise their understanding and use of Fortinet products.

What languages does Fortinet support?

Fortinet supports multiple languages across its products and documentation, catering to a global audience and ensuring accessibility for users from different linguistic backgrounds.

What problems does Fortinet solve?

Fortinet addresses various cybersecurity challenges, including protecting against web application attacks, ensuring regulatory compliance, and providing secure access to networks and applications.

Is Fortinet worth the investment?

Many organisations find Fortinet products worth the investment due to their comprehensive security features, performance reliability, and the ability to mitigate cyber threats effectively. Evaluation of the specific needs and budget is recommended for potential customers.