Frontify

Frequently Asked Questions about Frontify

Who are Frontify?

Frontify is a brand management platform that helps businesses create, maintain, and manage their brand guidelines and assets. Founded in 2013, Frontify aims to streamline the brand creation process and ensure consistency across various channels.

What are Frontifys products?

Frontify offers a range of products including Brand Guidelines, Digital Asset Management (DAM), Brand Portal, and Creative Management. These products help teams collaborate on brand assets and maintain brand integrity.

What services do Frontify offer?

Frontify provides services that include brand strategy consulting, platform onboarding, customer support, and training sessions to help users effectively utilise their tools.

What type of companies do Frontifys products suit?

Frontifys products are suitable for companies of all sizes, including startups, medium-sized businesses, and large enterprises, particularly those that require a structured approach to brand management.

How much does Frontifys product cost?

Pricing for Frontifys products is not publicly listed on their website. Interested customers are encouraged to contact Frontify directly for a tailored quote based on their specific needs and requirements.

Does Frontify offer a free trial?

Yes, Frontify offers a free trial for users to explore the platform and its features before making a purchase decision.

What discounts does Frontify offer on their products?

Frontify occasionally offers discounts or promotional pricing, especially for new customers or annual subscriptions. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with Frontify?

Frontify does not advertise any hidden fees. However, additional costs may arise for premium features or services, which should be clarified with their sales team during the purchasing process.

Who uses Frontifys products?

Frontifys products are used by a variety of professionals including brand managers, marketers, designers, and content creators who are focused on maintaining brand consistency.

What are the main features of Frontifys products/services?

Key features of Frontify include brand guidelines creation, digital asset management, collaborative design tools, version control, and integration capabilities with other software tools.

How does Frontify compare to its competitors?

Frontify is often compared to other brand management platforms such as Bynder and Widen. It is recognised for its user-friendly interface and comprehensive set of features tailored for brand consistency.

Is Frontifys platform easy to use?

Yes, users generally find Frontifys platform to be intuitive and easy to navigate, with a focus on enhancing user experience.

How easy is it to set up Frontifys product or service?

Setting up Frontifys product is typically straightforward, aided by onboarding support and tutorial resources provided by the company.

Is Frontify reliable?

Frontify is regarded as a reliable platform, with a solid reputation for uptime and performance in the brand management sector.

Does Frontify offer customer support?

Yes, Frontify provides customer support via email and chat, along with a knowledge base filled with resources to assist users.

How secure is Frontify’s platform?

Frontify employs robust security measures including encryption and regular security audits to protect user data and ensure compliance with privacy regulations.

Does Frontify integrate with other tools or platforms?

Yes, Frontify integrates with various other tools such as Slack, Adobe Creative Cloud, and more, facilitating seamless workflows for users.

Can I use Frontify on mobile devices?

Frontify is primarily designed for desktop use; however, its responsive design allows for basic access via mobile devices through a web browser.

What do users say about Frontify?

Users generally provide positive feedback about Frontify, highlighting its ease of use, comprehensive features, and effective customer support.

What are the pros and cons of Frontify?

Pros include user-friendly interface, excellent collaboration tools, and strong customer support. Cons may include pricing for smaller businesses and limited mobile functionality.

How can I purchase Frontify’s services?

Services can be purchased directly through Frontifys website, where potential customers can sign up for a trial or contact the sales team for a quote.

What is the cancellation or refund policy for Frontify?

Frontify typically offers a cancellation policy that allows users to cancel their subscription at any time. Refund policies may vary, so it is advisable to review the specific terms during the purchasing phase.

What are the common use cases for Frontify?

Common use cases include creating brand guidelines, managing digital assets, and facilitating collaboration among marketing and design teams.

Why choose Frontify over other options?

Frontify is chosen for its comprehensive features tailored specifically for brand management, ease of use, and strong customer support compared to other platforms.

How easy is it to set up Frontify?

As mentioned earlier, setting up Frontify is generally straightforward, with support from the Frontify team to assist new users.

Does Frontify offer training or tutorials?

Yes, Frontify provides training resources and tutorials to help users maximise the platforms potential.

What languages does Frontify support?

Frontify primarily supports English, but they are expanding their language options to accommodate a wider user base.

What problems does Frontify solve?

Frontify addresses issues related to brand inconsistency, inefficient asset management, and collaboration challenges within teams.

Is Frontify worth the investment?

Many users find Frontify to be a worthwhile investment due to the value it brings in maintaining brand consistency and improving workflow efficiency.