GiveSendGo

Frequently Asked Questions about GiveSendGo

Who are GiveSendGo?

GiveSendGo is a crowdfunding platform that allows individuals and organisations to raise funds for various causes, including personal needs, charitable projects, and community initiatives. Founded in 2015, it aims to provide a user-friendly and faith-based alternative to traditional crowdfunding sites.

What are GiveSendGos products?

GiveSendGo offers a crowdfunding platform that enables users to create fundraising campaigns, share them with their networks, and receive donations directly. The platform also provides various tools and features to enhance fundraising efforts, including social media sharing options and donation tracking.

What services do GiveSendGo offer?

GiveSendGo provides services including campaign creation and management, donation processing, and tools for promoting fundraising campaigns through social media and email. They also offer support for users in setting up their campaigns effectively.

What type of companies do GiveSendGos products suit?

GiveSendGos services are suitable for non-profit organisations, individuals seeking financial assistance for personal projects, churches, and community groups looking to raise funds for various causes. Their platform caters to a broad range of fundraising needs.

How much does GiveSendGos product cost?

GiveSendGo operates on a donation-based model, meaning there are no set fees for creating a campaign. However, they do charge a standard processing fee of 0% platform fee plus the payment processors fee (typically around 2.9% + £0.30 per transaction) for donations received.

Does GiveSendGo offer a free trial?

GiveSendGo does not offer a free trial, as their services are free to use for creating campaigns, with only processing fees applied to donations.

What discounts does GiveSendGo offer on their products?

GiveSendGo does not provide discounts on their services, as there are no fees to create a campaign. The only applicable costs are related to payment processing.

Are there any hidden fees or additional costs with GiveSendGo?

There are no hidden fees associated with GiveSendGo. Users should be aware of the standard payment processing fees applied to donations, but no additional costs are incurred by creating a campaign.

Who uses GiveSendGos products?

GiveSendGo is used by individuals, charitable organisations, churches, and community groups seeking to fundraise for personal causes, medical expenses, community projects, and various charitable initiatives.

What are the main features of GiveSendGos products/services?

Main features include easy campaign setup, social media sharing tools, real-time donation tracking, donor management, and the ability to customise campaigns with images and videos. GiveSendGo also provides a faith-based community aspect for its users.

How does GiveSendGo compare to its competitors?

GiveSendGo differentiates itself from competitors like GoFundMe and Kickstarter by focusing on faith-based fundraising and offering a zero-platform fee structure, making it an attractive option for those seeking a community-oriented crowdfunding experience.

Is GiveSendGos platform easy to use?

Yes, GiveSendGos platform is designed to be user-friendly, allowing users to easily create and manage their fundraising campaigns without requiring advanced technical skills.

How easy is it to set up GiveSendGos product or service?

Setting up a campaign on GiveSendGo is straightforward and can typically be completed in a matter of minutes. Users need to provide basic information about their cause, set a fundraising goal, and customise their campaign page.

Is GiveSendGo reliable?

GiveSendGo has established itself as a reliable crowdfunding platform, with a growing user base and successful campaigns. They maintain transparency in their operations and provide regular updates to users.

Does GiveSendGo offer customer support?

Yes, GiveSendGo provides customer support through their website, offering assistance via email and a comprehensive help centre with FAQs and resources.

How secure is GiveSendGo’s platform?

GiveSendGo employs industry-standard security measures to protect user data and transactions, including encryption and secure payment processing to ensure donor information is safe.

Does GiveSendGo integrate with other tools or platforms?

While GiveSendGo primarily functions as a standalone platform, users can promote their campaigns through social media channels and email, thereby integrating it with their existing communication tools.

Can I use GiveSendGo on mobile devices?

Yes, GiveSendGos website is mobile-friendly, allowing users to create and manage their campaigns, as well as make donations, using mobile devices.

What do users say about GiveSendGo?

User feedback about GiveSendGo is generally positive, highlighting the ease of use, supportive community, and the platforms mission-driven approach to crowdfunding.

What are the pros and cons of GiveSendGo?

Pros include no platform fees, a faith-based community, and user-friendly design. Cons may involve limited exposure compared to larger platforms and reliance on social media for promotion.

How can I purchase GiveSendGo’s services?

No purchase is necessary to use GiveSendGos services, as users can create campaigns at no cost. Fees only apply to the processing of donations received.

What is the cancellation or refund policy for GiveSendGo?

GiveSendGo does not have a formal cancellation policy, as users can choose to stop promoting their campaigns at any time. Donations are processed instantly and are typically non-refundable, depending on the donors choice.

What are the common use cases for GiveSendGo?

Common use cases include fundraising for medical expenses, personal emergencies, community projects, mission trips, and charitable causes, reflecting the platforms diverse user base.

Why choose GiveSendGo over other options?

Choosing GiveSendGo may be beneficial for users seeking a faith-based crowdfunding platform with no platform fees, a supportive community, and a focus on charitable giving.

How easy is it to set up GiveSendGo?

Setting up a campaign on GiveSendGo is user-friendly and can be completed in a few simple steps, making it accessible for users without technical expertise.

Does GiveSendGo offer training or tutorials?

GiveSendGo provides resources and guides on their website to help users navigate the campaign creation process, although formal training sessions are not typically offered.

What languages does GiveSendGo support?

GiveSendGo primarily supports English, as the platform is designed for an English-speaking audience. Additional language support may not be available at this time.

What problems does GiveSendGo solve?

GiveSendGo addresses the need for a platform that allows individuals and organisations to raise funds for personal and charitable causes without incurring high fees or navigating complex processes.

Is GiveSendGo worth the investment?

Given that there are no upfront costs to create a campaign, using GiveSendGo can be considered a low-risk investment for those looking to raise funds, especially for individuals and organisations aligned with its mission.