GoalSpan

Frequently Asked Questions about GoalSpan

Who are GoalSpan?

GoalSpan is a technology company that focuses on providing performance management solutions to enhance employee engagement and productivity. Their platform is designed to help organisations align individual goals with overall business objectives, facilitating better communication and feedback within teams.

What are GoalSpans products?

GoalSpan offers a comprehensive performance management platform that includes features for setting and tracking goals, conducting performance reviews, facilitating 360-degree feedback, and managing employee engagement surveys. Their products aim to streamline the performance management process for businesses of all sizes.

What services do GoalSpan offer?

In addition to their performance management software, GoalSpan provides implementation support, training, and customer service to help organisations effectively utilise their platform. They also offer consulting services to assist with performance management strategies and best practices.

What type of companies do GoalSpans products suit?

GoalSpans products are suitable for a wide range of organisations, including small to mid-sized businesses, large enterprises, and non-profit organisations. Their flexible platform can be customised to meet the specific needs of various industries.

How much does GoalSpans product cost?

The cost of GoalSpans products varies based on the specific features and number of users required. For detailed pricing information, potential customers are encouraged to contact GoalSpan directly for a customised quote.

Does GoalSpan offer a free trial?

Yes, GoalSpan offers a free trial of their platform, allowing potential users to explore its features and functionalities before making a commitment to purchase.

What discounts does GoalSpan offer on their products?

GoalSpan may offer discounts for organisations that commit to long-term contracts or have a large number of users. For specific discount options, it is advisable to reach out to their sales team directly.

Are there any hidden fees or additional costs with GoalSpan?

GoalSpan is transparent about their pricing structure. However, additional costs may arise for extra services such as premium support or consulting. It is recommended to clarify all potential costs during the initial consultation.

Who uses GoalSpans products?

GoalSpans products are used by HR professionals, team leaders, and executives across various industries who are looking to enhance employee performance and align team objectives with organisational goals.

What are the main features of GoalSpans products/services?

The main features of GoalSpans platform include goal setting and tracking, performance reviews, 360-degree feedback, employee engagement surveys, reporting and analytics, and integration capabilities with other tools.

How does GoalSpan compare to its competitors?

GoalSpan differentiates itself from competitors through its user-friendly interface, customisable features, and a strong focus on aligning individual and organisational goals. Users may find its performance management capabilities particularly robust compared to other solutions.

Is GoalSpans platform easy to use?

Yes, GoalSpans platform is designed to be intuitive, making it easy for users to navigate and utilise its features effectively without extensive training.

How easy is it to set up GoalSpans product or service?

Setting up GoalSpans products is generally straightforward, with guided implementation support provided to help organisations configure the platform to their specific needs.

Is GoalSpan reliable?

GoalSpan is known for its reliability, offering a stable platform with minimal downtime. Their commitment to customer service further enhances their reliability as a performance management solution.

Does GoalSpan offer customer support?

Yes, GoalSpan provides customer support through various channels, including email, phone, and live chat, ensuring that users can receive assistance when needed.

How secure is GoalSpan’s platform?

GoalSpan prioritises security and employs industry-standard measures to protect user data, including encryption and regular security audits to ensure compliance with data protection regulations.

Does GoalSpan integrate with other tools or platforms?

Yes, GoalSpan offers integration capabilities with a range of third-party tools and platforms, which can enhance its functionality and allow for a more seamless workflow within existing systems.

Can I use GoalSpan on mobile devices?

GoalSpans platform is accessible on mobile devices, allowing users to manage performance and goals on the go through a mobile-friendly interface.

What do users say about GoalSpan?

Users generally report positive experiences with GoalSpan, noting its ease of use, comprehensive features, and the positive impact it has on employee engagement and performance management.

What are the pros and cons of GoalSpan?

Pros include a user-friendly interface, robust features for performance management, and good customer support. Cons may include the need for customisation for specific organisational needs and potential costs for added features.

How can I purchase GoalSpan’s services?

Interested customers can purchase GoalSpans services directly through their website by requesting a demo or contacting their sales team for further information on pricing and implementation.

What is the cancellation or refund policy for GoalSpan?

GoalSpan typically provides a clear cancellation policy, allowing users to terminate their subscription within a specified period. For detailed refund policies, it is advisable to consult their terms of service or speak with their customer support.

What are the common use cases for GoalSpan?

Common use cases for GoalSpan include setting and tracking employee performance goals, conducting regular performance reviews, facilitating feedback discussions, and measuring employee engagement through surveys.

Why choose GoalSpan over other options?

Choosing GoalSpan may be advantageous for organisations seeking a customisable, user-friendly platform that effectively aligns individual goals with broader business objectives, supported by comprehensive customer service.

How easy is it to set up GoalSpan?

Setting up GoalSpan is designed to be a smooth process, with guided implementation support available to assist organisations in configuring their performance management system efficiently.

Does GoalSpan offer training or tutorials?

Yes, GoalSpan provides training resources and tutorials to help users maximise the benefits of their platform and ensure effective use of its features.

What languages does GoalSpan support?

GoalSpan primarily supports English, but for specific language requirements, users should contact their support team to inquire about available options.

What problems does GoalSpan solve?

GoalSpan addresses challenges related to employee performance management, such as alignment of goals, feedback processes, and measuring engagement, ultimately aiming to enhance organisational productivity.

Is GoalSpan worth the investment?

Many organisations find GoalSpan to be a worthwhile investment, particularly for those looking to improve performance management processes and employee engagement. However, the value may vary based on specific organisational needs and goals.