GoCanvas

Frequently Asked Questions about GoCanvas

Who are GoCanvas?

GoCanvas is a technology company that provides a mobile application platform designed for businesses to create, manage, and automate mobile forms. The company focuses on streamlining data collection processes and enhancing operational efficiency for various industries.

What are GoCanvass products?

GoCanvas offers a cloud-based mobile forms platform that allows users to create custom forms, collect data, and automate workflows. Its main product includes a mobile app for data collection, which is compatible with smartphones and tablets.

What services do GoCanvas offer?

GoCanvas provides services that include mobile form creation, workflow automation, data reporting, and analytics. They also offer integration services to connect with other business systems and provide ongoing support to users.

What type of companies do GoCanvass products suit?

GoCanvass products are suitable for a wide range of companies, particularly those in industries such as construction, healthcare, field services, and retail. Any organisation that requires efficient data collection and management can benefit from their solutions.

How much does GoCanvass product cost?

The pricing for GoCanvas varies depending on the specific features and the number of users. Detailed pricing information can be found on their website, where they provide subscription plans tailored to different business needs.

Does GoCanvas offer a free trial?

Yes, GoCanvas offers a free trial for potential users to explore the platforms features and capabilities before committing to a subscription.

What discounts does GoCanvas offer on their products?

GoCanvas may offer discounts for annual subscriptions or special promotions. It is advisable to check their website or contact their sales team for the latest discount information.

Are there any hidden fees or additional costs with GoCanvas?

GoCanvas does not typically have hidden fees; however, additional costs may arise based on premium features or increased user counts. Users should review the pricing details on their website for complete transparency.

Who uses GoCanvass products?

GoCanvass products are used by various professionals, including field workers, project managers, and business analysts. Users come from diverse sectors, including construction, healthcare, and logistics.

What are the main features of GoCanvass products/services?

Main features of GoCanvas include custom form creation, workflow automation, data collection and reporting, real-time analytics, offline access, and integrations with other software tools.

How does GoCanvas compare to its competitors?

GoCanvas is often compared to other mobile form solutions based on ease of use, flexibility, and the breadth of features. It is particularly noted for its user-friendly interface and robust integration capabilities.

Is GoCanvass platform easy to use?

Yes, GoCanvas is designed to be user-friendly, allowing users to create forms and automate workflows with minimal technical expertise.

How easy is it to set up GoCanvass product or service?

Setting up GoCanvas is straightforward. Users can quickly create their first mobile forms using the provided templates and customisation options without extensive training.

Is GoCanvas reliable?

GoCanvas has a reputation for reliability, with a robust platform that ensures data is securely captured and stored. The company also provides regular updates and maintenance to enhance performance.

Does GoCanvas offer customer support?

Yes, GoCanvas provides customer support through various channels, including email and phone support. They also offer resources such as tutorials and a knowledge base for users.

How secure is GoCanvas’s platform?

GoCanvas employs security measures, including data encryption and secure access controls, to protect user data. They adhere to industry standards to ensure data safety and compliance.

Does GoCanvas integrate with other tools or platforms?

Yes, GoCanvas offers integration capabilities with various software tools and platforms, enabling users to connect their data collection processes with existing systems for improved workflow.

Can I use GoCanvas on mobile devices?

Yes, GoCanvas is specifically designed for mobile devices, allowing users to collect data seamlessly using smartphones and tablets.

What do users say about GoCanvas?

Users generally report positive experiences with GoCanvas, highlighting its ease of use, flexibility, and effectiveness in streamlining data collection processes.

What are the pros and cons of GoCanvas?

Pros of GoCanvas include its user-friendly interface, customisation options, and strong support. Cons might involve the learning curve for advanced features and potential costs for larger teams.

How can I purchase GoCanvas’s services?

Users can purchase GoCanvass services directly through their website, where they can select a suitable subscription plan based on their needs.

What is the cancellation or refund policy for GoCanvas?

GoCanvas typically offers a cancellation policy, allowing users to cancel their subscriptions at any time. Refund policies may vary, and it is advisable to review the specific terms on their website.

Who uses GoCanvas?

GoCanvas is utilised by a diverse range of professionals across multiple industries, including construction workers, healthcare providers, and business analysts.

What are the common use cases for GoCanvas?

Common use cases for GoCanvas include field data collection, inspections, surveys, and reporting, among others. Businesses often use it to automate repetitive data entry tasks and improve operational efficiency.

Why choose GoCanvas over other options?

Choosing GoCanvas may be beneficial due to its ease of use, customisability, and strong support infrastructure, making it a suitable choice for businesses looking to enhance data collection processes.

How easy is it to set up GoCanvas?

Setting up GoCanvas is relatively easy, with a user-friendly interface that allows for quick form creation and workflow automation without extensive technical knowledge.

Does GoCanvas offer training or tutorials?

Yes, GoCanvas provides various training resources and tutorials to help users familiarise themselves with the platform and maximise its features.

What languages does GoCanvas support?

GoCanvas primarily supports English, but users can create forms in multiple languages, depending on their requirements.

What problems does GoCanvas solve?

GoCanvas addresses problems related to inefficient data collection, manual entry errors, and slow reporting processes by providing a streamlined, mobile-based solution for businesses.

Is GoCanvas worth the investment?

Many users find GoCanvas to be a worthwhile investment due to its potential to significantly improve data collection efficiency and reduce operational costs over time.