GoodCompany

Frequently Asked Questions about GoodCompany Workplace Giving

Who are GoodCompany?

GoodCompany is a social enterprise focused on promoting workplace giving and corporate social responsibility. They aim to connect businesses with charitable organisations and facilitate impactful giving initiatives.

What are GoodCompanys products?

GoodCompany offers a comprehensive workplace giving platform that allows employees to donate to various charities, track their contributions, and participate in corporate social responsibility activities. Their main products include donation management tools, volunteer management systems, and impact reporting features.

What services do GoodCompany offer?

GoodCompany provides services including platform setup, donor management, employee engagement programmes, and support for corporate social responsibility initiatives. They also offer consulting services to help organisations develop effective giving strategies.

What type of companies do GoodCompanys products suit?

GoodCompanys products are suitable for businesses of all sizes, from small enterprises to large corporations, looking to enhance their corporate social responsibility efforts and engage employees in charitable giving.

How much does GoodCompanys product cost?

Pricing for GoodCompanys products varies based on the size of the organisation and the features selected. It is advisable to contact GoodCompany directly for a customised quote tailored to specific needs.

Does GoodCompany offer a free trial?

Yes, GoodCompany offers a free trial for potential customers to explore their platform and assess its features before making a commitment.

What discounts does GoodCompany offer on their products?

GoodCompany occasionally provides discounts for non-profit organisations or during promotional periods. It is recommended to check their website or contact them for current offers.

Are there any hidden fees or additional costs with GoodCompany?

GoodCompany is transparent about its pricing structure. Any potential additional costs would be clearly outlined during the initial consultation and setup process.

Who uses GoodCompanys products?

GoodCompanys products are used by a variety of organisations, including corporations, non-profits, and educational institutions looking to facilitate workplace giving and enhance their community engagement.

What are the main features of GoodCompanys products/services?

Main features include a user-friendly interface for donations, charity selection tools, impact tracking, volunteer management capabilities, and comprehensive reporting features for employers.

How does GoodCompany compare to its competitors?

GoodCompany differentiates itself through its focus on user engagement and customisation, offering a platform that is tailored to the specific needs of each organisation, alongside comprehensive support services.

Is GoodCompanys platform easy to use?

Yes, GoodCompanys platform is designed with user experience in mind, providing intuitive navigation and straightforward processes for both employees and administrators.

How easy is it to set up GoodCompanys product or service?

Setting up GoodCompanys services is a streamlined process, often requiring minimal time for configuration. Support is available to assist with onboarding and setup.

Is GoodCompany reliable?

GoodCompany is known for its reliability, with a track record of successful partnerships and positive feedback from users regarding its platforms performance and customer support.

Does GoodCompany offer customer support?

Yes, GoodCompany provides customer support through various channels, including email and phone, ensuring that users receive assistance when needed.

How secure is GoodCompany’s platform?

GoodCompany employs robust security measures to protect user data and transactions, including encryption and compliance with industry standards for data protection.

Does GoodCompany integrate with other tools or platforms?

GoodCompanys platform offers integration capabilities with various HR and payroll systems, enabling seamless data transfer and management for organisations.

Can I use GoodCompany on mobile devices?

Yes, GoodCompanys platform is mobile-friendly, allowing users to access their accounts and manage donations from smartphones and tablets.

What do users say about GoodCompany?

Users generally report positive experiences with GoodCompany, praising the platforms user-friendliness, extensive charity options, and responsive customer support.

What are the pros and cons of GoodCompany?

Pros include a user-friendly interface, extensive charity selection, and strong customer support. Cons may include pricing considerations for smaller organisations and potential limitations in customisation for some users.

How can I purchase GoodCompany’s services?

Interested parties can purchase GoodCompanys services by contacting them directly through their website to discuss their needs and receive a customised proposal.

What is the cancellation or refund policy for GoodCompany?

GoodCompany has a clear cancellation policy, which is outlined during the onboarding process. Customers are encouraged to review this policy and discuss any concerns with their support team.

What are the common use cases for GoodCompany?

Common use cases include managing employee charitable donations, organising corporate volunteering initiatives, and tracking corporate social responsibility efforts.

Why choose GoodCompany over other options?

GoodCompany is often chosen for its focus on user engagement, customisable solutions, and dedicated support, making it a strong contender for organisations prioritising employee involvement in giving.

How easy is it to set up GoodCompany?

GoodCompany is designed for easy setup, with guided assistance available to help organisations quickly implement the platform and start engaging employees.

Does GoodCompany offer training or tutorials?

Yes, GoodCompany provides training sessions and tutorials for users to ensure they can effectively utilise the platform and understand its features.

What languages does GoodCompany support?

GoodCompany primarily supports English, but they may offer additional language options based on the needs of their clientele. It is advisable to inquire directly for specific language support.

What problems does GoodCompany solve?

GoodCompany solves challenges related to corporate giving, employee engagement in charitable activities, and the management of corporate social responsibility initiatives.

Is GoodCompany worth the investment?

Many organisations find GoodCompany to be a worthwhile investment due to its potential to enhance employee satisfaction, improve corporate reputation, and facilitate meaningful community impact.