GoodHire

Frequently Asked Questions about GoodHire

Who are GoodHire?

GoodHire is a background check service that aims to provide businesses with comprehensive, accurate, and timely information on potential employees. Founded in 2014, GoodHire is designed to improve the hiring process by delivering insights that help employers make informed decisions while maintaining compliance with legal standards.

What are GoodHires products?

GoodHire offers a variety of background check products, including criminal record checks, employment verification, education verification, and reference checks. They also provide customised packages that allow employers to select the specific checks they need based on their hiring requirements.

What services do GoodHire offer?

In addition to background checks, GoodHire provides services such as compliance guidance, identity verification, and a user-friendly dashboard for tracking and managing background check requests. They also offer support for integrating their services into existing hiring processes.

What type of companies do GoodHires products suit?

GoodHires products are suitable for a wide range of companies, from small businesses to large enterprises, across various industries including retail, healthcare, technology, and non-profits. Their services cater to any organisation looking to enhance their hiring process through reliable background checks.

How much does GoodHires product cost?

GoodHires pricing varies depending on the specific background check package selected. They offer tiered pricing for different levels of checks, starting from approximately £29 for basic checks, with costs increasing for more comprehensive services. For exact pricing, users should consult the GoodHire website or contact their sales team.

Does GoodHire offer a free trial?

No, GoodHire does not currently offer a free trial. However, they provide detailed information about their services and pricing on their website, allowing potential customers to evaluate if their products meet their needs before making a purchase.

What discounts does GoodHire offer on their products?

GoodHire occasionally offers promotional discounts, especially for bulk orders or annual subscriptions. It is advisable to check their website or subscribe to their newsletter for updates on any available discounts or special offers.

Are there any hidden fees or additional costs with GoodHire?

GoodHire is transparent about its pricing structure and does not have hidden fees. However, additional costs may arise from specific checks that require more extensive reporting or services. It is recommended to review the pricing details before finalising an order.

Who uses GoodHires products?

GoodHires products are used by HR professionals, hiring managers, and business owners who need reliable background checks for prospective employees. Their services are particularly beneficial for companies looking to streamline their hiring process and ensure a safe and compliant workplace.

What are the main features of GoodHires products/services?

Main features of GoodHire include fast turnaround times for background checks, a user-friendly platform for managing requests, compliance assistance, identity verification, and detailed reporting. Additionally, they offer customisable packages to fit specific hiring needs.

How does GoodHire compare to its competitors?

GoodHire is known for its easy-to-use interface, quick processing times, and comprehensive reporting. Compared to its competitors, GoodHire often distinguishes itself with a strong focus on compliance and a customer-centric approach, although pricing may vary based on specific services offered.

Is GoodHires platform easy to use?

Yes, GoodHires platform is designed to be intuitive and user-friendly, allowing employers to easily request background checks and manage their hiring processes with minimal training required.

How easy is it to set up GoodHires product or service?

Setting up GoodHires services is straightforward. Users can create an account online, choose the desired background check packages, and start submitting requests without extensive technical knowledge.

Is GoodHire reliable?

GoodHire is considered reliable due to its commitment to accuracy and compliance in background checks. They utilise multiple data sources and adhere to legal regulations to ensure the information they provide is trustworthy.

Does GoodHire offer customer support?

Yes, GoodHire offers customer support via email and phone to assist users with any questions or issues they may encounter while using their services.

How secure is GoodHire’s platform?

GoodHire employs robust security measures to protect user data, including encryption and secure access protocols. They are committed to maintaining the confidentiality and integrity of sensitive information throughout the background check process.

Does GoodHire integrate with other tools or platforms?

GoodHire offers integration capabilities with various applicant tracking systems (ATS) and human resource management software, facilitating a seamless hiring process for users who wish to incorporate background checks into their existing workflow.

Can I use GoodHire on mobile devices?

GoodHires platform is accessible on mobile devices, allowing users to manage background check requests and track progress while on the go.

What do users say about GoodHire?

Users generally praise GoodHire for its ease of use, quick turnaround times, and the thoroughness of its background checks. Some feedback highlights the effectiveness of their customer support in resolving queries promptly.

What are the pros and cons of GoodHire?

Pros: User-friendly platform, quick processing times, comprehensive reporting, and strong customer support.
Cons: Costs can add up for extensive checks, and some users may find the range of services overwhelming without prior experience.

How can I purchase GoodHire’s services?

To purchase GoodHires services, users can visit their website, create an account, and select the desired background check packages. Payment can be made online using various payment methods.

What is the cancellation or refund policy for GoodHire?

GoodHire typically does not offer refunds once background checks have been initiated due to the nature of the services. However, users are encouraged to review their terms of service or contact customer support for specific inquiries regarding cancellations.

What are the common use cases for GoodHire?

Common use cases for GoodHire include pre-employment screening, volunteer background checks, tenant screening, and contractor vetting. Businesses use these services to ensure safety and compliance in hiring practices.

Why choose GoodHire over other options?

Choosing GoodHire may be beneficial due to its user-friendly interface, commitment to compliance and accuracy, and strong customer support. Their ability to customise background checks to fit specific needs also sets them apart from many competitors.

Does GoodHire offer training or tutorials?

GoodHire provides resources, including tutorials and guides, to help users navigate their platform effectively. These resources are available on their website and assist in understanding how to utilise their services fully.

What languages does GoodHire support?

GoodHire primarily operates in English. For specific inquiries about language support for various services, users should contact customer support directly.

What problems does GoodHire solve?

GoodHire addresses issues related to hiring compliance and safety by providing accurate background information about potential employees. Their services help organisations reduce the risk of hiring unsuitable candidates and streamline the hiring process.

Is GoodHire worth the investment?

GoodHire is generally considered a worthwhile investment for companies prioritising thorough background checks and compliance in their hiring processes, particularly if they require a reliable solution to mitigate hiring risks.