Hexnode UEM

Frequently Asked Questions about Hexnode

Who are Hexnode?

Hexnode is a leading mobile device management (MDM) solution provider that helps businesses manage and secure their mobile devices, applications, and content. Founded in 2013, Hexnode offers innovative solutions for businesses to enhance productivity and ensure data security across devices.

What are Hexnodes products?

Hexnode offers a range of products including Mobile Device Management, Mobile Application Management, Mobile Content Management, and Unified Endpoint Management. These products enable businesses to manage devices across various platforms including iOS, Android, Windows, and macOS.

What services do Hexnode offer?

Hexnode provides a suite of services such as device enrollment, application management, content management, security compliance, and reporting. They also offer consultancy services to help businesses implement and optimise their MDM solutions.

What type of companies do Hexnodes products suit?

Hexnodes products are suitable for a variety of companies, including small to medium-sized enterprises (SMEs), large corporations, educational institutions, and government organisations that require secure and efficient management of mobile devices and applications.

How much does Hexnodes product cost?

Hexnode offers flexible pricing plans based on the number of devices and features required. Pricing typically starts at a competitive rate per device per month, with options for annual subscriptions that may offer cost savings.

Does Hexnode offer a free trial?

Yes, Hexnode offers a free trial period, allowing prospective users to explore the full functionality of their products before committing to a subscription. The trial typically lasts for 14 days.

What discounts does Hexnode offer on their products?

Hexnode may provide discounts for annual subscriptions and for bulk purchases. It is advisable to check their website or contact their sales team for the most current promotional offers.

Are there any hidden fees or additional costs with Hexnode?

Hexnode aims for transparency in pricing. There are typically no hidden fees; however, additional costs may apply for advanced features or premium support services. It is recommended to review the pricing details before purchase.

Who uses Hexnodes products?

Hexnodes products are used by IT administrators, security professionals, and business leaders across various industries, including healthcare, retail, finance, and education, who need to manage and secure mobile devices.

What are the main features of Hexnodes products/services?

Key features of Hexnode include device tracking, remote lock and wipe, application whitelisting and blacklisting, content management, secure browsing, and compliance reporting. Hexnode also supports kiosk mode and geofencing.

How does Hexnode compare to its competitors?

Hexnode is known for its user-friendly interface, extensive feature set, and robust customer support. Compared to competitors, it offers flexible pricing plans and comprehensive cross-platform support, making it a strong option for businesses.

Is Hexnodes platform easy to use?

Hexnodes platform is designed to be intuitive, with a straightforward dashboard that simplifies device management tasks. Users generally report a positive experience in navigating the interface.

How easy is it to set up Hexnodes product or service?

Setting up Hexnodes products is relatively easy, with step-by-step guides and documentation available for users. Device enrolment can often be completed in a matter of minutes, depending on the deployment method chosen.

Is Hexnode reliable?

Hexnode is recognised for its reliability, with a strong track record of uptime and performance. Their infrastructure is built to ensure consistent service delivery and data security.

Does Hexnode offer customer support?

Yes, Hexnode offers comprehensive customer support through various channels including email, chat, and phone. They also provide a knowledge base and community forums for additional assistance.

How secure is Hexnodes platform?

Hexnode employs industry-standard security protocols to safeguard user data, including encryption, secure access controls, and regular security audits to ensure compliance with data protection regulations.

Does Hexnode integrate with other tools or platforms?

Hexnode supports integration with a variety of third-party applications and services, enhancing its functionality and allowing businesses to streamline their workflows. Popular integrations include Microsoft Azure, Office 365, and G Suite.

Can I use Hexnode on mobile devices?

Yes, Hexnodes platform is accessible on mobile devices, allowing administrators to manage devices and monitor compliance from anywhere, enhancing flexibility and responsiveness.

What do users say about Hexnode?

Users generally provide positive feedback regarding Hexnodes ease of use, customer support, and feature reliability. Many appreciate the comprehensive nature of the platform for managing diverse devices.

What are the pros and cons of Hexnode?

Pros include a user-friendly interface, extensive features, reliable customer support, and flexible pricing. Cons may include a learning curve for some advanced features and occasional performance issues reported by users.

How can I purchase Hexnodes services?

Hexnode services can be purchased directly through their website. Interested customers can select a plan that suits their needs and proceed through the online checkout process.

What is the cancellation or refund policy for Hexnode?

Hexnode typically offers a cancellation policy where users can cancel their subscription at any time. The refund policy may vary depending on the specific terms of service, and it is recommended to review the relevant details prior to purchase.

What are the common use cases for Hexnode?

Common use cases for Hexnode include securing corporate devices, managing remote workforces, enforcing compliance policies, and implementing kiosk solutions in retail or education environments.

Why choose Hexnode over other options?

Hexnode is often chosen for its comprehensive feature set, ease of use, flexible pricing, and strong customer support. It stands out due to its ability to manage a wide range of device types across different operating systems.

Does Hexnode offer training or tutorials?

Yes, Hexnode provides various training resources including video tutorials, webinars, and documentation to help users understand and effectively utilise their products.

What languages does Hexnode support?

Hexnode supports multiple languages, making it accessible to a global audience. The specific languages supported can be found on their website.

What problems does Hexnode solve?

Hexnode addresses challenges related to device management, security compliance, remote work enablement, and application distribution, helping businesses maintain productivity while securing sensitive information.

Is Hexnode worth the investment?

Many users find Hexnode to be a worthwhile investment due to its extensive features, reliability, and positive impact on device management efficiency and security. Potential customers are encouraged to assess their specific needs to determine value.