Highcharts

Frequently Asked Questions about Highcharts

Who are Highcharts?

Highcharts is a software company that specializes in creating interactive charts for web applications. Founded in 2009, the company aims to simplify the process of data visualization, allowing developers to create beautiful and responsive charts using JavaScript.

What are Highcharts products?

Highcharts offers a range of products including Highcharts (for interactive charts), Highstock (for stock and financial charts), Highmaps (for geographical mapping), and Highcharts Gantt (for project management timelines). Each product is designed to cater to specific data visualization needs.

What services do Highcharts offer?

Highcharts provides comprehensive documentation, support services, and custom development for users who require tailored solutions. They also offer consulting services to help businesses implement their charting solutions effectively.

What type of companies do Highcharts products suit?

Highcharts products are suitable for a wide range of companies, including startups, small to medium-sized enterprises, and large corporations across various sectors such as finance, healthcare, education, and technology that require data visualization solutions.

How much does Highcharts product cost?

Highcharts offers various licensing options, including a free version for personal use and paid licenses for commercial use. The pricing varies based on the type of license and the number of developers. For detailed pricing, users can refer to the official website.

Does Highcharts offer a free trial?

Yes, Highcharts provides a free trial for users who want to test the products before purchasing. Users can access the trial version directly from the website.

What discounts does Highcharts offer on their products?

Highcharts occasionally offers discounts for educational institutions and non-profit organisations. Additionally, they may provide promotional offers from time to time, which can be found on their website.

Are there any hidden fees or additional costs with Highcharts?

Highcharts typically does not have hidden fees, but it is important for users to review the licensing agreement carefully to understand any potential additional costs related to support or extra features.

Who uses Highcharts products?

Highcharts products are used by developers, data analysts, and business intelligence professionals who need to present data visually. They are popular among organisations that require dynamic and interactive data visualisation solutions.

What are the main features of Highcharts products/services?

Main features of Highcharts include a variety of chart types, responsive design, customisation options, real-time data updates, and compatibility with modern web browsers. Additionally, Highcharts provides extensive API documentation and support for various data sources.

How does Highcharts compare to its competitors?

Highcharts is often praised for its ease of use, flexibility, and high-quality rendering. Compared to competitors, it offers a broader range of chart types and a more intuitive API, making it a preferred choice for developers looking for robust data visualisation tools.

Is Highcharts platform easy to use?

Yes, Highcharts is designed to be user-friendly, with a straightforward API that allows developers to quickly implement charts without extensive coding knowledge.

How easy is it to set up Highcharts product or service?

Setting up Highcharts is relatively easy. Users can simply include the Highcharts library in their project and start creating charts with minimal configuration. Comprehensive documentation is available to assist with the setup process.

Is Highcharts reliable?

Highcharts is known for its reliability and performance. It is widely used across various industries and has a strong track record of stability in production environments.

Does Highcharts offer customer support?

Yes, Highcharts offers customer support through their website, including a support ticket system and a community forum. Paid licenses come with priority support options.

How secure is Highcharts’ platform?

Highcharts prioritises security and follows best practices to ensure that its software is secure. However, as a library that is implemented into applications, the overall security also depends on the developers implementation and configuration.

Does Highcharts integrate with other tools or platforms?

Yes, Highcharts can integrate with various web frameworks and libraries, including Angular, React, and Vue.js, as well as back-end technologies. This flexibility allows developers to use Highcharts in a wide range of applications.

Can I use Highcharts on mobile devices?

Yes, Highcharts is designed to be responsive and works well on mobile devices, ensuring that charts are displayed correctly across different screen sizes and orientations.

What do users say about Highcharts?

Users generally praise Highcharts for its ease of use, extensive features, and excellent documentation. Some feedback highlights its customisability and performance, while others note that the pricing may be a consideration for smaller projects.

What are the pros and cons of Highcharts?

Pros: User-friendly, extensive chart types, responsive design, excellent documentation, and strong community support.

Cons: Licensing costs for commercial use, which may be a barrier for some users, and potential performance issues with very large datasets.

How can I purchase Highcharts’ services?

Users can purchase Highcharts licenses directly from the official website. The purchasing process is straightforward, with options for different licensing types available.

What is the cancellation or refund policy for Highcharts?

Highcharts has a specific cancellation and refund policy, which can be found on their website. Generally, users are encouraged to review the policy before making a purchase to understand the terms and conditions.

Who uses Highcharts?

Highcharts is used by developers, analysts, and organisations requiring data visualisation, including sectors like finance, healthcare, and technology, as well as by educational institutions for teaching purposes.

What are the common use cases for Highcharts?

Common use cases for Highcharts include creating interactive dashboards, financial charts, data reporting tools, and visualising real-time data for applications in various industries.

Why choose Highcharts over other options?

Highcharts is often chosen for its ease of integration, extensive features, and flexibility. Its ability to create high-quality, interactive charts with minimal effort makes it a strong contender compared to other data visualisation tools.

How easy is it to set up Highcharts?

Setting up Highcharts is straightforward, with a simple library inclusion and clear documentation to guide users through the process. Most users can begin creating charts within a short period.

Does Highcharts offer training or tutorials?

Highcharts provides extensive documentation, tutorials, and examples on their website to help users understand how to use the products effectively. This resource is valuable for both beginners and advanced users.

What languages does Highcharts support?

Highcharts primarily supports English, but it also offers support for various languages through its localisation features, allowing users to present data in their preferred language.

What problems does Highcharts solve?

Highcharts addresses the challenges of data visualisation by providing an easy-to-use library that enables developers to create interactive charts quickly and efficiently, catering to a variety of data presentation needs.

Is Highcharts worth the investment?

Many users find Highcharts to be a worthwhile investment due to its robust features, ease of use, and strong support. However, potential users should assess their specific needs and budget before making a decision.