Igloo

Frequently Asked Questions about Igloo Software

Who are Igloo Software?

Igloo Software is a digital workplace platform that focuses on creating a collaborative and engaging environment for organisations. Established to enhance internal communications, Igloo offers a range of solutions tailored to meet the needs of businesses across various industries.

What are Igloo Softwares products?

Igloo Software provides a variety of products, including intranet solutions, knowledge management systems, and collaboration tools designed to improve workplace productivity and communication.

What services do Igloo Software offer?

Igloo Software offers services such as intranet design and implementation, user training, support, and ongoing consultation to ensure organisations effectively utilise their platform.

What type of companies do Igloo Softwares products suit?

Igloo Softwares products are suitable for businesses of all sizes, from small enterprises to large corporations, across various sectors including healthcare, finance, education, and non-profit organisations.

How much does Igloo Softwares product cost?

The cost of Igloo Softwares products varies based on the specific solutions and number of users. Pricing details are typically customised based on the needs of the organisation, and potential customers are encouraged to contact Igloo for a quote.

Does Igloo Software offer a free trial?

Yes, Igloo Software offers a free trial for prospective clients, allowing them to experience the platform before making a financial commitment.

What discounts does Igloo Software offer on their products?

Igloo Software may provide discounts based on the size of the organisation or the length of the subscription. Specific details regarding discounts can be obtained by contacting Igloo directly.

Are there any hidden fees or additional costs with Igloo Software?

Igloo Software is transparent about its pricing structure. However, additional costs may arise from custom features or services. It is advisable to discuss all potential costs during the consultation process.

Who uses Igloo Softwares products?

Igloo Softwares products are used by a diverse range of organisations, including corporate teams, educational institutions, and non-profits, all seeking to improve internal communication and collaboration.

What are the main features of Igloo Softwares products/services?

Main features of Igloo Software include content management, collaboration tools, social features, document sharing, and robust search functionality, all aimed at enhancing user engagement within organisations.

How does Igloo Software compare to its competitors?

Igloo Software stands out with its user-friendly interface and customisable features. While other platforms may offer similar functionalities, Igloo places a strong emphasis on ease of use and adaptability to different organisational needs.

Is Igloo Softwares platform easy to use?

Yes, Igloo Softwares platform is designed to be intuitive, making it accessible for users with varying levels of technical expertise. The interface is user-friendly, promoting ease of navigation and engagement.

How easy is it to set up Igloo Softwares product or service?

Setting up Igloo Softwares product is straightforward, with support provided for configuration and customisation. The setup process is designed to be efficient, allowing organisations to start using the platform quickly.

Is Igloo Software reliable?

Igloo Software is considered reliable, with a strong track record of performance and uptime, ensuring that users can depend on the platform for their daily operations.

Does Igloo Software offer customer support?

Yes, Igloo Software provides comprehensive customer support, including resources such as documentation, tutorials, and direct assistance from support teams to address any issues that arise.

How secure is Igloo Software’s platform?

Igloo Software prioritises security, employing industry-standard measures to protect user data, including encryption and regular security audits to ensure a safe environment for all users.

Does Igloo Software integrate with other tools or platforms?

Yes, Igloo Software offers integration capabilities with various third-party tools, enhancing its functionality and allowing seamless connectivity with other business applications.

Can I use Igloo Software on mobile devices?

Yes, Igloo Software is optimised for mobile devices, allowing users to access the platform and its features on smartphones and tablets for enhanced flexibility and productivity.

What do users say about Igloo Software?

Users generally report positive experiences with Igloo Software, highlighting its ease of use, robust features, and effective support. Feedback often points to improved communication and collaboration within teams.

What are the pros and cons of Igloo Software?

Pros include user-friendly design, rich feature set, and strong customer support. Cons may involve the need for customisation for specific organisational needs and potential costs associated with advanced features.

How can I purchase Igloo Software’s services?

To purchase Igloo Softwares services, interested organisations can visit their website to request a demo or consultation, where pricing and options can be discussed with a representative.

What is the cancellation or refund policy for Igloo Software?

Igloo Softwares cancellation or refund policy is typically detailed in the terms of service. Customers are encouraged to review these terms or contact support for specific inquiries regarding cancellations.

What are the common use cases for Igloo Software?

Common use cases include enhancing team collaboration, centralising information sharing, improving employee engagement, and streamlining internal communications within organisations.

Why choose Igloo Software over other options?

Igloo Software may be chosen for its user-centric design, flexibility, and extensive features tailored to enhance communication and collaboration, making it a strong contender in the digital workplace market.

How easy is it to set up Igloo Software?

Setting up Igloo Software is designed to be a seamless process, with clear guidance and support available to assist organisations in configuring the platform to suit their needs.

Does Igloo Software offer training or tutorials?

Yes, Igloo Software provides training and tutorials to help users get acquainted with the platform, ensuring they can fully utilise its features and capabilities.

What languages does Igloo Software support?

Igloo Software supports multiple languages, allowing organisations to customise their intranet experience for diverse workforces across different geographies.

What problems does Igloo Software solve?

Igloo Software addresses challenges related to communication breakdowns, information silos, and employee disengagement, fostering a more connected and productive workplace.

Is Igloo Software worth the investment?

Many organisations find Igloo Software to be a valuable investment, as it enhances collaboration and communication, leading to increased productivity and improved employee satisfaction.