iGMS

Frequently Asked Questions about iGMS

Who are iGMS?

iGMS is a property management software company that provides tools to help short-term rental owners and property managers streamline their operations. Founded with the aim of simplifying the management of vacation rentals, iGMS offers a user-friendly platform tailored to meet the specific needs of the industry.

What are iGMSs products?

iGMS offers a comprehensive property management software designed for short-term rental businesses. Key products include features for booking management, guest communication, automated messaging, and financial reporting. Additionally, iGMS provides integration with various listing sites such as Airbnb and Booking.com.

What services do iGMS offer?

iGMS provides a range of services including property management, automated guest communication, channel management, and reporting tools. The platform enables users to manage multiple listings from a single dashboard, ensuring efficient operation of short-term rental properties.

What type of companies do iGMSs products suit?

iGMSs products are suitable for short-term rental owners, property managers, and real estate investors who manage multiple properties. The software is ideal for those operating in the vacation rental market, including individual hosts and larger management companies.

How much does iGMSs product cost?

iGMS offers several pricing plans based on the number of properties managed. Pricing typically starts with a monthly subscription model, and specific costs can be found on their website. Potential users are encouraged to review the latest pricing details directly on the iGMS website.

Does iGMS offer a free trial?

Yes, iGMS offers a free trial for users to explore the platform and its features before committing to a paid subscription. This trial allows prospective customers to understand how iGMS can meet their property management needs.

What discounts does iGMS offer on their products?

iGMS may offer discounts for annual subscriptions or during promotional periods. It is advisable to check the official iGMS website for any current promotions or discount options available to new users.

Are there any hidden fees or additional costs with iGMS?

iGMS aims to maintain transparency regarding its pricing structure. However, users should review the terms of service and pricing details to ensure they are aware of any additional costs that may arise, such as fees for integrations or extra features.

Who uses iGMSs products?

iGMSs products are used by a variety of professionals in the short-term rental industry, including individual hosts, property management companies, and real estate investors looking to optimise their rental operations.

What are the main features of iGMSs products/services?

Main features of iGMS include automated guest messaging, booking management, channel management, financial reporting, task management, and integration with popular listing platforms. These features aim to enhance efficiency and improve guest experiences.

How does iGMS compare to its competitors?

iGMS is known for its user-friendly interface and comprehensive feature set compared to other property management software. It offers competitive pricing and strong integration capabilities, making it a viable choice for short-term rental management.

Is iGMSs platform easy to use?

Yes, iGMS is designed with user experience in mind, featuring an intuitive interface that simplifies navigation and management tasks. Users generally find the platform easy to learn and operate, even without extensive technical knowledge.

How easy is it to set up iGMSs product or service?

Setting up iGMS is typically straightforward, with guided steps to help users connect their listings, configure settings, and customise features to their needs. The onboarding process is designed to facilitate a smooth transition for new users.

Is iGMS reliable?

iGMS is considered a reliable platform within the property management software market. Users often highlight its stability and performance, which are crucial for managing short-term rental properties effectively.

Does iGMS offer customer support?

Yes, iGMS provides customer support through various channels, including email and live chat. They also offer a knowledge base and resources to assist users in resolving issues or learning more about the software.

How secure is iGMS’s platform?

iGMS takes security seriously, implementing measures to protect user data and transactions. The platform uses encryption and follows best practices to ensure a secure experience for its users.

Does iGMS integrate with other tools or platforms?

Yes, iGMS integrates with several popular platforms, including Airbnb, Booking.com, and various payment gateways. These integrations facilitate seamless management of multiple listings and transactions.

Can I use iGMS on mobile devices?

iGMS is accessible on mobile devices, allowing users to manage their properties and communicate with guests while on the go. The mobile-friendly design enhances flexibility and convenience for property managers.

What do users say about iGMS?

Users generally report positive experiences with iGMS, citing its ease of use, comprehensive features, and responsive customer support. However, some feedback may highlight areas for improvement, such as additional integrations or advanced reporting capabilities.

What are the pros and cons of iGMS?

Pros of iGMS include a user-friendly interface, robust feature set, strong customer support, and integration capabilities. Cons may include limitations in certain advanced features compared to competitors or specific user preferences.

How can I purchase iGMS’s services?

Users can purchase iGMSs services directly through their website. After selecting a suitable pricing plan, users can complete the sign-up process and begin utilising the platform.

What is the cancellation or refund policy for iGMS?

iGMS typically offers a cancellation policy that allows users to cancel their subscription at any time. Refund policies may vary, so it is advisable to review the terms on their website for specific details regarding refunds.

What are the common use cases for iGMS?

Common use cases for iGMS include managing multiple short-term rental properties, automating guest communication, handling bookings across various platforms, and generating financial reports to track performance.

Why choose iGMS over other options?

Choosing iGMS may benefit users looking for a comprehensive, user-friendly property management solution that offers strong integration capabilities and responsive support, tailored specifically for the short-term rental market.

How easy is it to set up iGMS?

Setting up iGMS is designed to be an easy process, with clear instructions and support available. Most users can get their accounts configured and manage their properties efficiently within a short time frame.

Does iGMS offer training or tutorials?

Yes, iGMS provides users with access to tutorials, guides, and resources to help them learn how to effectively use the platform. This support aims to ensure that all users can maximise the benefits of the software.

What languages does iGMS support?

iGMS supports multiple languages, catering to a diverse user base across different regions. Specific language options can be confirmed on the iGMS website or within the platform settings.

What problems does iGMS solve?

iGMS addresses common challenges in short-term rental management, including efficient booking management, streamlined communication with guests, and the need for comprehensive reporting tools to track rental performance.

Is iGMS worth the investment?

Many users find iGMS to be a worthwhile investment due to its feature set and ability to simplify property management tasks. Potential users are encouraged to evaluate their specific needs and the potential benefits of the software before making a decision.