Ignition SCADA

Frequently Asked Questions about Inductive Automations SCADA Software

Who are Inductive Automation?

Inductive Automation is a software company that specializes in industrial automation solutions. Founded in 2003, the company is renowned for its innovative SCADA (Supervisory Control and Data Acquisition) software, known as Ignition, which is designed to connect, monitor, and control industrial operations.

What are Inductive Automations products?

Inductive Automation offers a range of products including Ignition, a powerful SCADA software platform, as well as modules and tools that enhance functionality for data visualisation, reporting, and analysis. Key products include Vision Module, Perspective Module, and the Reporting Module.

What services do Inductive Automation offer?

Inductive Automation provides several services including software licensing, technical support, training, and consulting services to assist clients in implementing and optimising their SCADA systems.

What type of companies do Inductive Automations products suit?

Inductive Automations products are suitable for a wide range of industries, including manufacturing, oil and gas, water treatment, food and beverage, and pharmaceuticals, among others. They cater to companies of varying sizes, from small businesses to large enterprises.

How much does Inductive Automations product cost?

The cost of Inductive Automations products varies based on the number of connections and the modules selected. Pricing is typically subscription-based, and potential customers are encouraged to contact Inductive Automation for a customised quote based on their specific requirements.

Does Inductive Automation offer a free trial?

Yes, Inductive Automation offers a free trial of their Ignition software. Users can download the trial version from their website to explore the features and capabilities before committing to a purchase.

What discounts does Inductive Automation offer on their products?

Inductive Automation occasionally provides discounts for educational institutions and non-profit organisations. They also offer promotional discounts during special events, which are announced on their website and through their newsletters.

Are there any hidden fees or additional costs with Inductive Automation?

Inductive Automation aims to maintain transparency in pricing. However, additional costs may arise from purchasing additional modules or exceeding specified connection limits. It is advisable to review the licensing agreement for detailed information.

Who uses Inductive Automations products?

Inductive Automations products are used by professionals in various sectors including automation engineers, system integrators, and operations managers who require robust SCADA solutions for monitoring and controlling industrial processes.

What are the main features of Inductive Automations products/services?

The main features of Inductive Automations products include real-time data monitoring, visualisation tools, mobile access, powerful reporting capabilities, and extensive integration options with various hardware and software systems.

How does Inductive Automation compare to its competitors?

Inductive Automation distinguishes itself from competitors through its flexible licensing model, extensive customisability, and user-friendly interface. Additionally, Ignitions ability to integrate with various data sources and devices is a significant advantage.

Is Inductive Automations platform easy to use?

Yes, Inductive Automations platform is designed with user experience in mind. The intuitive interface and extensive documentation make it accessible for users of varying technical backgrounds.

How easy is it to set up Inductive Automations product or service?

Setting up Inductive Automations products is straightforward, thanks to their installation wizards and comprehensive guides. Users can typically get started with their SCADA systems in a matter of hours, depending on the complexity of their requirements.

Is Inductive Automation reliable?

Inductive Automation is known for its reliable software solutions, with a strong focus on performance and uptime. Their products are used in critical industrial applications, underscoring their commitment to reliability.

Does Inductive Automation offer customer support?

Yes, Inductive Automation provides customer support through various channels, including email, phone, and an online forum. They also offer extensive resources such as documentation, webinars, and community support.

How secure is Inductive Automation’s platform?

Inductive Automation places a high emphasis on security. Their platform includes features like user authentication, role-based access control, and secure communication protocols to protect sensitive data.

Does Inductive Automation integrate with other tools or platforms?

Yes, Inductive Automations Ignition software is designed to integrate seamlessly with a wide array of third-party systems, including databases, PLCs, and enterprise applications, enhancing its functionality and data interoperability.

Can I use Inductive Automation on mobile devices?

Yes, Inductive Automation supports mobile access through the Perspective Module, allowing users to monitor and control their systems from smartphones and tablets, providing flexibility and real-time insights.

What do users say about Inductive Automation?

Users generally praise Inductive Automation for its powerful features, ease of use, and excellent customer support. However, some users have noted a learning curve when exploring advanced functionalities.

What are the pros and cons of Inductive Automation?

Pros include a user-friendly interface, extensive integration capabilities, and strong community support. Cons may involve the initial investment cost and the need for training to fully utilise advanced features.

How can I purchase Inductive Automation’s services?

Purchasing Inductive Automation’s services can be done directly through their website or by contacting their sales team for personalised quotes and assistance with licensing options.

What is the cancellation or refund policy for Inductive Automation?

Inductive Automation provides a refund policy for their software, but specific details regarding cancellation and refunds should be discussed directly with their sales department to ensure clarity.

Who uses Inductive Automation?

Inductive Automations products are utilised by a diverse range of industries, including manufacturing, energy, water management, and more, with users ranging from small businesses to large industrial enterprises.

What are the common use cases for Inductive Automation?

Common use cases include real-time monitoring of production processes, data analysis and reporting, remote access to industrial systems, and the creation of custom visualisation dashboards.

Why choose Inductive Automation over other options?

Inductive Automation is often chosen for its flexibility, extensive feature set, and user-centric design. Their commitment to continual improvement and customer feedback also sets them apart in the SCADA software market.

How easy is it to set up Inductive Automation?

Setting up Inductive Automations Ignition software is relatively easy, with clear installation procedures and helpful resources available to assist users in configuring their systems efficiently.

Does Inductive Automation offer training or tutorials?

Yes, Inductive Automation offers various training resources, including online tutorials, webinars, and in-person training sessions to help users maximise their understanding and use of the software.

What languages does Inductive Automation support?

Inductive Automations software supports multiple languages, allowing it to be used by a global audience. Users can select their preferred language for the interface as needed.

What problems does Inductive Automation solve?

Inductive Automation helps solve problems related to data visibility, process control, and operational efficiency in industrial environments, enabling better decision-making and streamlined operations.

Is Inductive Automation worth the investment?

Many users find Inductive Automations solutions to be a worthwhile investment due to the long-term benefits of improved operational efficiency, reduced downtime, and enhanced data management capabilities.