iLobby

Frequently Asked Questions about iLobby

Who are iLobby?

iLobby is a technology company that specializes in visitor management solutions. Founded to enhance security and efficiency in managing guests and visitors in various facilities, iLobby aims to streamline check-in processes and improve overall visitor experiences.

What are iLobbys products?

iLobby offers a range of products focused on visitor management, including digital check-in kiosks, visitor tracking systems, and reporting tools designed to enhance security and operational efficiency for businesses and organisations.

What services do iLobby offer?

iLobby provides services such as visitor management system implementation, ongoing support, and training for users to ensure effective operation. They also offer customisation options to fit specific business needs.

What type of companies do iLobbys products suit?

iLobbys products are suitable for a variety of organisations, including corporate offices, educational institutions, healthcare facilities, and any business that requires efficient visitor management and security protocols.

How much does iLobbys product cost?

The pricing for iLobbys products varies based on specific requirements and customisations. Interested customers are encouraged to contact iLobby directly for a detailed quote tailored to their needs.

Does iLobby offer a free trial?

iLobby does provide a free trial for potential customers to evaluate their visitor management solutions. This allows businesses to assess the platforms features and functionality before making a purchasing decision.

What discounts does iLobby offer on their products?

iLobby may offer promotional discounts or package deals, particularly for long-term contracts or bulk purchases. It is recommended to inquire directly with iLobby for the most current discount offerings.

Are there any hidden fees or additional costs with iLobby?

iLobby aims to maintain transparency in pricing. However, additional costs may apply for advanced features, additional user licenses, or customisation requests. Customers should clarify any potential fees during the sales process.

Who uses iLobbys products?

iLobbys products are used by a diverse range of clients, including corporate offices, schools, hospitals, and event venues, all of which benefit from improved visitor management and enhanced security measures.

What are the main features of iLobbys products/services?

Main features of iLobbys products include digital check-in kiosks, visitor tracking and reporting, customisable visitor registration forms, integration with existing security systems, and real-time notifications for hosts.

How does iLobby compare to its competitors?

iLobby is recognised for its user-friendly interface and comprehensive feature set, making it a strong contender in the visitor management space. It is often compared with other solutions based on factors such as ease of use, customer support, and integration capabilities.

Is iLobbys platform easy to use?

Yes, iLobbys platform is designed with user-friendliness in mind, allowing both hosts and visitors to navigate the system with ease. The intuitive interface helps streamline the check-in process.

How easy is it to set up iLobbys product or service?

Setting up iLobbys product is generally straightforward, with installation support provided by their team. The process typically involves configuring the software to meet specific organisational needs.

Is iLobby reliable?

iLobby is considered a reliable solution for visitor management, with a focus on security and efficiency. The platform is regularly updated to maintain performance and security standards.

Does iLobby offer customer support?

Yes, iLobby provides customer support to assist users with any questions or issues they may encounter. Support is available through various channels, including email and phone.

How secure is iLobbyÕs platform?

iLobby prioritises security, implementing measures such as data encryption, secure access controls, and compliance with relevant data protection regulations to ensure the safety of user and visitor information.

Does iLobby integrate with other tools or platforms?

iLobby offers integration capabilities with various existing systems, such as security management software and visitor databases, to enhance functionality and streamline operations.

Can I use iLobby on mobile devices?

Yes, iLobby is accessible on mobile devices, allowing users to manage visitor check-ins and monitor activity from smartphones and tablets, enhancing flexibility and convenience.

What do users say about iLobby?

Users generally report positive experiences with iLobby, highlighting its ease of use, efficiency in managing visitor check-ins, and the level of customer support provided. Feedback often emphasises the platforms effectiveness in enhancing security protocols.

What are the pros and cons of iLobby?

Pros of iLobby include user-friendly interface, robust security features, and strong customer support. Cons may include the need for customisation for specific organisational needs and potential additional costs for advanced features.

How can I purchase iLobbyÕs services?

Interested customers can purchase iLobbys services by contacting their sales team through the official website, where they can discuss specific requirements and obtain pricing information.

What is the cancellation or refund policy for iLobby?

iLobbys cancellation or refund policy is outlined in their service agreement. Customers are encouraged to review these terms or contact support for clarification before finalising their purchase.

Who uses iLobby?

A variety of organisations use iLobby, including corporate offices, educational institutions, healthcare facilities, and event venues, all benefiting from enhanced visitor management solutions.

What are the common use cases for iLobby?

Common use cases for iLobby include managing visitor check-ins at corporate offices, tracking guests in educational institutions, and ensuring security at events and healthcare facilities.

Why choose iLobby over other options?

Choosing iLobby may be beneficial for organisations seeking a user-friendly, secure, and customisable visitor management solution, particularly those that value strong customer support and integration capabilities.

How easy is it to set up iLobby?

iLobby is designed for easy setup, with support available from their team to assist in configuring the system to fit specific business needs, ensuring a smooth implementation process.

Does iLobby offer training or tutorials?

Yes, iLobby provides training and tutorials for users, helping them to effectively utilise the platform and understand its full range of features and capabilities.

What languages does iLobby support?

iLobby primarily supports English, but may offer additional language options based on user requirements. It is advisable to confirm specific language support with their customer service team.

What problems does iLobby solve?

iLobby addresses common challenges associated with visitor management, such as inefficient check-in processes, security concerns, and the need for accurate visitor tracking and reporting.

Is iLobby worth the investment?

iLobby is generally considered a worthwhile investment for organisations looking to enhance their visitor management process, improve security, and streamline operations, particularly those with high visitor traffic.