Infogram

Frequently Asked Questions about Infogram

Who are Infogram?

Infogram is a web-based data visualisation tool that enables users to create interactive and engaging infographics, charts, and reports. Founded in 2012, Infogram aims to simplify the process of data presentation for businesses, educators, and individuals by providing easy-to-use design tools and a vast library of templates and graphics.

What are Infograms products?

Infogram offers a variety of products, primarily focusing on data visualisation tools that include infographics, interactive charts, and reports. Users can create visually appealing graphics by inputting data, customising designs, and sharing their creations online or embedding them on websites.

What services do Infogram offer?

Infogram provides services that include access to a user-friendly platform for creating infographics and charts, collaboration features for teams, and options for exporting designs in various formats. The platform also offers templates and design elements to enhance user-created visualisations.

What type of companies do Infograms products suit?

Infograms products are suitable for a wide range of companies, including small businesses, large enterprises, educational institutions, and non-profits. Any organisation that needs to present data in an engaging manner can benefit from using Infogram.

How much does Infograms product cost?

Infogram offers various pricing plans, including a free tier with limited features and several paid subscriptions that provide additional functionalities. Prices vary based on the features and level of service, with options for individual users, teams, and organisations.

Does Infogram offer a free trial?

Yes, Infogram offers a free version of their platform, allowing users to create basic infographics and charts with limited features. This allows potential customers to explore the platform before committing to a paid plan.

What discounts does Infogram offer on their products?

Infogram occasionally offers discounts and promotions on their subscription plans. Users can check the website for any current deals or seasonal offers, particularly for educational institutions and non-profits, which may receive special pricing.

Are there any hidden fees or additional costs with Infogram?

Infogram is transparent about its pricing structure. Users should be aware that while the free plan offers basic functionality, features such as team collaboration, advanced chart types, and premium templates are only available through paid subscriptions. There are no hidden fees, but users should review the specific terms of each plan.

Who uses Infograms products?

Infograms products are used by a diverse group of individuals and organisations, including marketers, educators, journalists, researchers, and business analysts. Anyone looking to present data visually can benefit from using Infogram.

What are the main features of Infograms products/services?

Infograms main features include a drag-and-drop editor, a wide range of templates and design elements, interactive charts and maps, real-time data integration, and options for collaboration among team members. Users can also export their visuals in multiple formats and share them online.

How does Infogram compare to its competitors?

Infogram is often compared to other data visualisation tools such as Canva, Piktochart, and Tableau. While all these platforms offer data visualisation capabilities, Infogram is noted for its ease of use and focus on infographics. Each platform has unique strengths depending on the user’s specific needs.

Is Infograms platform easy to use?

Yes, Infogram is designed with user-friendliness in mind. The intuitive drag-and-drop interface allows users, even those with minimal design experience, to create professional-looking infographics and charts easily.

How easy is it to set up Infograms product or service?

Setting up an Infogram account is straightforward. Users can sign up for free and start creating visualisations immediately. The platform provides guided tutorials and resources to help new users navigate the features effectively.

Is Infogram reliable?

Infogram is considered a reliable platform, with a robust infrastructure that supports the creation and sharing of visual content. Users can expect consistent performance and availability of service.

Does Infogram offer customer support?

Yes, Infogram provides customer support through various channels, including email support and an extensive help centre with articles and tutorials. Paid subscribers may receive priority support.

How secure is Infogram’s platform?

Infogram employs security measures to protect user data, including encryption and secure data storage. The platform is designed to comply with industry standards for data privacy and security.

Does Infogram integrate with other tools or platforms?

Yes, Infogram can integrate with various tools and platforms, including Google Sheets, which allows users to import data directly into their visualisations. This feature enhances the functionality and efficiency of data management.

Can I use Infogram on mobile devices?

Infogram is primarily a web-based application, but its responsive design allows users to access the platform on mobile devices. However, the user experience may vary compared to desktop usage.

What do users say about Infogram?

Users generally appreciate Infogram for its ease of use, wide variety of templates, and ability to create visually appealing infographics quickly. Some users have noted limitations in the free version, particularly regarding advanced features.

What are the pros and cons of Infogram?

Pros of Infogram include its user-friendly interface, extensive template library, and real-time data integration. Cons may include limitations on the free plan and the need for a subscription to access advanced features.

How can I purchase Infogram’s services?

Infograms services can be purchased directly through their website. Users can select a suitable subscription plan and complete the payment process online.

What is the cancellation or refund policy for Infogram?

Infogram typically offers a cancellation policy that allows users to cancel their subscription at any time. Refunds may be considered on a case-by-case basis, primarily if the service was unsatisfactory or not as described.

Who uses Infogram?

Infogram is used by a variety of professionals, including marketers, educators, data analysts, and content creators. Its versatile features make it suitable for anyone needing to present data visually.

What are the common use cases for Infogram?

Common use cases for Infogram include creating marketing materials, educational presentations, data reports, and social media graphics. Users leverage the platform to enhance their storytelling with visual data.

Why choose Infogram over other options?

Infogram is preferred for its simplicity and focus on infographics. Its user-friendly interface, extensive template options, and capabilities for real-time data integration make it an appealing choice for users looking for efficient data visualisation solutions.

How easy is it to set up Infogram?

Infogram is very easy to set up. Users can create an account in a few minutes and start using the platform with minimal configuration required.

Does Infogram offer training or tutorials?

Yes, Infogram provides various training resources including tutorials, guides, and a help centre that assists users in navigating the platform and making the most of its features.

What languages does Infogram support?

Infogram supports multiple languages, making it accessible to a global audience. Users can select their preferred language from the settings within the platform.

What problems does Infogram solve?

Infogram solves the problem of effectively presenting complex data in an easily digestible format. It helps users create visually engaging content that enhances communication and understanding of data.

Is Infogram worth the investment?

Whether Infogram is worth the investment depends on the users needs for data visualisation. For those who frequently create infographics or require advanced data presentation tools, the platform can be a valuable investment.