Intervals

Frequently Asked Questions about MyIntervals

Who are MyIntervals?

MyIntervals is a web-based platform that provides time tracking and project management solutions tailored for freelancers, small businesses, and teams. Founded to streamline productivity and enhance efficiency, MyIntervals allows users to manage their time effectively while keeping track of their projects and tasks.

What are MyIntervals products?

MyIntervals offers a single product: a comprehensive time tracking and project management software. This platform includes features for time entry, invoicing, reporting, and project management, designed to help users monitor their productivity and manage their workload efficiently.

What services do MyIntervals offer?

MyIntervals provides software as a service (SaaS) for time tracking and project management. This includes features such as time entry, reporting tools, invoicing capabilities, and project organisation tools. Additionally, they offer customer support to assist users with any queries.

What type of companies do MyIntervals products suit?

MyIntervals products are well-suited for freelancers, small to medium-sized businesses, and teams that require efficient time tracking and project management solutions. Companies that bill clients by the hour or need to monitor project timelines will particularly benefit from this platform.

How much does MyIntervals product cost?

MyIntervals offers tiered pricing plans based on the number of users. The cost ranges from a basic plan suited for individual users to more comprehensive plans for teams. For the most accurate and up-to-date pricing, it is recommended to visit the MyIntervals website directly.

Does MyIntervals offer a free trial?

Yes, MyIntervals offers a free trial period, allowing users to explore the platforms features and functionalities before committing to a paid plan. This trial period typically lasts for 30 days.

What discounts does MyIntervals offer on their products?

MyIntervals occasionally offers discounts for annual subscriptions compared to monthly billing. Additionally, they may provide promotional discounts during special events or for non-profits. It is advisable to check their website for current offers.

Are there any hidden fees or additional costs with MyIntervals?

MyIntervals is transparent about its pricing structure, and there are no hidden fees associated with their subscription plans. Users should review the terms and conditions on the website for any potential additional costs related to payment processing or add-on features.

Who uses MyIntervals products?

MyIntervals is used by freelancers, small business owners, project managers, and teams across various industries who need to track time spent on projects and manage tasks efficiently. Users typically seek to improve productivity and streamline their workflow.

What are the main features of MyIntervals products/services?

Main features of MyIntervals include:

• Time tracking with manual and automatic entry options
• Project management tools to organise tasks and deadlines
• Invoicing capabilities for billing clients
• Reporting tools for analysing productivity
• Customisable settings for project and task management

How does MyIntervals compare to its competitors?

MyIntervals is comparable to other time tracking and project management tools in terms of functionality and pricing. It stands out due to its user-friendly interface and specific focus on the needs of freelancers and small businesses. However, businesses with more complex needs may find alternatives that offer additional features.

Is MyIntervals platform easy to use?

Yes, MyIntervals is designed to be user-friendly, with an intuitive interface that makes navigation straightforward. New users can quickly learn how to use the platform effectively, thanks to its clear layout and helpful guidance.

How easy is it to set up MyIntervals product or service?

Setting up MyIntervals is relatively simple. Users can create an account and begin configuring their settings within minutes. The platform provides helpful resources to guide users through the setup process.

Is MyIntervals reliable?

MyIntervals has a reputation for reliability, with a robust platform that ensures uptime and minimal disruptions. Additionally, they regularly update their software to enhance performance and security.

Does MyIntervals offer customer support?

Yes, MyIntervals provides customer support through various channels, including email and help documentation. They are committed to assisting users with any issues or questions that may arise.

How secure is MyIntervals platform?

MyIntervals prioritises security, employing encryption and secure servers to protect user data. Regular security updates are implemented to safeguard the platform against potential threats.

Does MyIntervals integrate with other tools or platforms?

MyIntervals offers integration with various third-party applications, enhancing its functionality. Users can connect MyIntervals with tools like accounting software and project management platforms to streamline their workflow further.

Can I use MyIntervals on mobile devices?

Yes, MyIntervals is accessible on mobile devices via a web browser. However, as of now, there is no dedicated mobile application available for download.

What do users say about MyIntervals?

Users generally appreciate MyIntervals for its simplicity and effectiveness in time tracking and project management. Positive reviews highlight its user-friendly interface, while some users wish for additional features or integrations.

What are the pros and cons of MyIntervals?

Pros:

• Easy to use with an intuitive interface
• Comprehensive time tracking and project management features
• Good customer support

Cons:

• Lack of a dedicated mobile app
• Some users desire more advanced features

How can I purchase MyIntervals services?

Users can purchase MyIntervals services directly through their website. After selecting a subscription plan, users can follow the prompts to create an account and complete the payment process.

What is the cancellation or refund policy for MyIntervals?

MyIntervals has a straightforward cancellation policy. Users can cancel their subscription at any time before the next billing cycle. Refunds for unused time may be available; however, it is advisable to check the specific terms on their website.

What are the common use cases for MyIntervals?

Common use cases for MyIntervals include tracking billable hours for freelance work, managing team projects, monitoring productivity, and generating invoices for clients. It serves as an essential tool for effective time management in various business contexts.

Why choose MyIntervals over other options?

MyIntervals is an excellent choice for users looking for a straightforward, efficient time tracking and project management solution tailored to freelancers and small businesses. Its ease of use and focused features make it a practical alternative to more complex software.

How easy is it to set up MyIntervals?

Setting up MyIntervals is user-friendly. Users can quickly create an account, customise their settings, and start tracking time and projects without extensive configuration or technical knowledge.

Does MyIntervals offer training or tutorials?

MyIntervals provides a range of help documentation and tutorials on their website to assist users in understanding the platforms features. These resources help new users to acclimatise to the software efficiently.

What languages does MyIntervals support?

MyIntervals primarily supports English. However, users can suggest additional language support for future consideration, as the company is open to expanding its offerings based on user feedback.

What problems does MyIntervals solve?

MyIntervals addresses common challenges related to time management, such as tracking billable hours, managing project timelines, and generating invoices. By providing a streamlined solution, it helps users improve productivity and accountability.

Is MyIntervals worth the investment?

For freelancers and small businesses that require effective time tracking and project management, MyIntervals is generally considered a worthwhile investment. Its features can lead to improved efficiency and better client billing practices, making it a valuable tool in managing time and resources.