Invoice2go

Frequently Asked Questions about Invoice2go

Who are Invoice2go?

Invoice2go is a cloud-based invoicing and billing software designed for small business owners and freelancers. Founded in 2002, the platform enables users to create, send, and manage invoices, as well as track payments and expenses efficiently.

What are Invoice2gos products?

Invoice2go primarily offers invoicing software that allows users to generate professional invoices, estimates, and receipts. Additionally, it provides features for expense tracking, project management, and reporting tools to help businesses manage their financials effectively.

What services do Invoice2go offer?

Invoice2go offers services including invoicing, receipt management, expense tracking, and reporting. It also provides additional features such as customer management, payment processing, and integration with accounting software.

What type of companies do Invoice2gos products suit?

Invoice2gos products are suitable for small businesses, freelancers, contractors, and service-based industries, such as construction, consulting, and creative services, looking for an efficient invoicing solution.

How much does Invoice2gos product cost?

Invoice2go offers several pricing plans ranging from basic to premium, typically starting from around £10 per month. Specific pricing may vary based on the features included and the billing cycle chosen.

Does Invoice2go offer a free trial?

Yes, Invoice2go offers a free trial period allowing users to explore the features and functionalities of the software before committing to a paid plan.

What discounts does Invoice2go offer on their products?

Invoice2go may offer discounts for annual subscriptions versus monthly billing. Specific promotions or discounts can vary, so it is advisable to check their website for current offers.

Are there any hidden fees or additional costs with Invoice2go?

Invoice2go generally does not have hidden fees. However, users should be aware of potential transaction fees associated with payment processing when using integrated payment services.

Who uses Invoice2gos products?

Invoice2gos products are used by small business owners, freelancers, and contractors across various industries, including trades, creative services, event planning, and consulting.

What are the main features of Invoice2gos products/services?

Main features include customizable invoicing, expense tracking, payment reminders, automated billing, reporting tools, customer management, and integration with payment gateways.

How does Invoice2go compare to its competitors?

Invoice2go is often compared to other invoicing platforms like QuickBooks, FreshBooks, and Xero. It is particularly noted for its user-friendly interface and mobile app. However, specific feature sets and pricing may vary, affecting individual preferences.

Is Invoice2gos platform easy to use?

Invoice2go is designed with a user-friendly interface, making it accessible for users without extensive technical knowledge. The platform’s layout is intuitive, facilitating easy navigation and operation.

How easy is it to set up Invoice2gos product or service?

Setting up Invoice2go is relatively straightforward. Users can create an account, customise their invoicing preferences, and start generating invoices within minutes.

Is Invoice2go reliable?

Invoice2go is generally regarded as a reliable platform, with a strong track record of uptime and performance. However, individual experiences may vary based on specific usage scenarios.

Does Invoice2go offer customer support?

Yes, Invoice2go offers customer support through various channels, including email and live chat, to assist users with any queries or issues they may encounter.

How secure is Invoice2go’s platform?

Invoice2go employs industry-standard security measures, including data encryption and secure payment processing, to protect user information and transactions.

Does Invoice2go integrate with other tools or platforms?

Yes, Invoice2go integrates with various accounting software and payment processing platforms, enhancing its functionality and allowing for seamless financial management.

Can I use Invoice2go on mobile devices?

Yes, Invoice2go offers a mobile app available for both iOS and Android devices, allowing users to manage their invoicing and finances on the go.

What do users say about Invoice2go?

Users typically praise Invoice2go for its ease of use, efficient invoicing capabilities, and customer support. Some feedback also highlights the need for additional features in comparison to more comprehensive accounting solutions.

What are the pros and cons of Invoice2go?

Pros: User-friendly interface, mobile accessibility, customisable invoicing, and robust customer support.
Cons: Limited advanced accounting features compared to full-fledged accounting software and some users may find pricing to be on the higher side.

How can I purchase Invoice2go’s services?

Invoice2gos services can be purchased through their official website, where users can choose a subscription plan that best fits their needs and complete the sign-up process online.

What is the cancellation or refund policy for Invoice2go?

Invoice2go typically offers a cancellation option at any time, but users are advised to review their specific refund policy on the website, as it may vary based on subscription type and duration.

What are the common use cases for Invoice2go?

Common use cases include generating invoices for freelance work, tracking project expenses, managing payments for small businesses, and sending quotes to clients in various service industries.

Why choose Invoice2go over other options?

Invoice2go may be preferred for its intuitive design, mobile functionality, and tailored features for small businesses and freelancers, making it a practical choice for those seeking straightforward invoicing solutions.

Does Invoice2go offer training or tutorials?

Yes, Invoice2go provides various resources, including tutorials and guides, to help users understand how to effectively use the platform and maximise its features.

What languages does Invoice2go support?

Invoice2go supports multiple languages, allowing users from different regions to personalise their experience and communicate effectively with clients.

What problems does Invoice2go solve?

Invoice2go addresses common invoicing challenges such as time-consuming manual invoicing, payment tracking, and expense management, streamlining these processes for small business owners and freelancers.

Is Invoice2go worth the investment?

Whether Invoice2go is worth the investment depends on individual business needs. For small businesses and freelancers looking for a simple, efficient invoicing solution, it can be a valuable tool that saves time and improves cash flow.