Frequently Asked Questions about IRI Data Protector

Who are IRI?

IRI, or Innovative Routines International, is a software company that specializes in data management, data protection, and analytics solutions. Established in 1981, IRI provides tools that help businesses manage, protect, and leverage their data efficiently and securely.

What are IRIs products?

IRI offers a range of products including data management solutions, data protection products, analytics tools, and data integration services. Notably, IRI Data Protector is a key product designed to safeguard sensitive data across various environments.

What services do IRI offer?

IRI provides various services including consulting, training, technical support, and implementation services. They also offer tailored solutions to meet specific data management and protection needs.

What type of companies do IRIs products suit?

IRIs products are suitable for a wide range of industries including finance, healthcare, retail, and government. They cater to organisations that require robust data protection and management solutions, regardless of size.

How much does IRIs product cost?

The cost of IRIs products, including IRI Data Protector, varies based on the specific requirements, licensing options, and deployment models. For detailed pricing information, it is advisable to contact IRI directly for a customised quote.

Does IRI offer a free trial?

IRI typically does not offer a free trial for its products. However, potential customers may inquire directly with IRI for any available evaluations or demonstrations of their software solutions.

What discounts does IRI offer on their products?

IRI may offer discounts based on volume purchases, long-term contracts, or promotional events. It is recommended to contact their sales team for information regarding potential discounts and offers.

Are there any hidden fees or additional costs with IRI?

IRI is transparent about its pricing structure; however, additional costs may arise based on customisation, implementation services, or ongoing support. Customers are encouraged to clarify any potential extra costs during the sales process.

Who uses IRIs products?

IRIs products are utilised by data professionals, data analysts, and IT departments within organisations across various sectors. Users include data governance teams, compliance officers, and anyone responsible for data management and protection.

What are the main features of IRIs products/services?

Key features of IRI Data Protector include data masking, encryption, data discovery, and risk assessment capabilities. The product is designed to protect sensitive information and ensure compliance with data protection regulations.

How does IRI compare to its competitors?

IRI differentiates itself from competitors through its comprehensive data protection capabilities, user-friendly interface, and strong customer support. Users may find IRIs solutions to be more tailored and flexible compared to other offerings in the market.

Is IRIs platform easy to use?

IRIs platform is designed with usability in mind, featuring an intuitive interface and streamlined workflows. Many users report a relatively quick learning curve when adapting to the system.

How easy is it to set up IRIs product or service?

Setting up IRI Data Protector can vary in complexity based on organisational requirements. Generally, the installation process is straightforward, and IRI provides support to assist with the setup.

Is IRI reliable?

IRI has a long-standing reputation for reliability in the data management sector. Many users have reported positive experiences regarding the stability and performance of their products.

Does IRI offer customer support?

Yes, IRI offers customer support through various channels, including email, phone, and online resources. Their support team is available to assist with technical issues and product inquiries.

How secure is IRI’s platform?

IRI’s platform is built with security in mind, incorporating features such as encryption and access controls to protect sensitive data. The company adheres to industry standards for data security and compliance.

Does IRI integrate with other tools or platforms?

IRI Data Protector is designed to integrate seamlessly with various data sources and applications, allowing businesses to enhance their existing workflows and systems.

Can I use IRI on mobile devices?

IRIs products are primarily designed for desktop and server environments. Mobile compatibility may be limited, and users are encouraged to check specific product documentation for details.

What do users say about IRI?

User feedback for IRI is generally positive, with many praising its robust features, ease of use, and effective support. Some users indicate that initial setup may require dedicated resources.

What are the pros and cons of IRI?

Pros of IRI include comprehensive data protection features, strong customer support, and flexibility in deployment. Cons may include the need for technical expertise during setup and potential costs associated with customisation.

How can I purchase IRI’s services?

Customers can purchase IRIs services directly through their website or by contacting their sales team. They provide tailored solutions based on specific business needs.

What is the cancellation or refund policy for IRI?

IRI’s cancellation and refund policies may vary based on the terms of individual contracts and agreements. Customers should review their contract documentation or consult with IRI for specific policies.

Who uses IRI?

IRI is used by organisations across various sectors, including large enterprises, government agencies, and mid-sized businesses that require robust data management and protection capabilities.

What are the common use cases for IRI?

Common use cases for IRI include data protection for personal identifiable information (PII), regulatory compliance, data masking for development environments, and securing sensitive analytics data.

Why choose IRI over other options?

Choosing IRI may be beneficial for organisations seeking a comprehensive, flexible, and user-friendly solution for data protection and management, particularly those requiring compliance with strict regulations.

How easy is it to set up IRI?

The setup process for IRI Data Protector is generally straightforward; however, it can depend on the specific requirements of the organisation. IRI provides resources and support to facilitate the installation.

Does IRI offer training or tutorials?

IRI provides training and tutorials to help users maximise the value of their products. These resources may include online tutorials, documentation, and live training sessions.

What languages does IRI support?

IRIs products primarily support English, but they may offer documentation and support in other languages depending on regional offices and customer requirements.

What problems does IRI solve?

IRI addresses challenges related to data security, compliance, and effective data management, helping organisations protect sensitive information and manage data efficiently.

Is IRI worth the investment?

Whether IRI is worth the investment depends on the specific needs of the organisation. Many users find significant value in the comprehensive features and robust support offered by IRI for data protection and management.