IRI DMaaS

Frequently Asked Questions about IRI Data Masking as a Service (DMaaS)

Who are IRI?

IRI (Innovative Routines International) is a technology company specialising in data management solutions, including data integration, data quality, and data masking. Founded in 1978, IRI provides innovative software and services to help organisations manage, protect, and leverage their data effectively.

What are IRIs products?

IRI offers a range of products that focus on data integration, data quality, data masking, and data warehousing. Their flagship products include the IRI Voracity platform, which combines data management capabilities with advanced analytics, and IRI Data Masking solutions, which help organisations protect sensitive information.

What services do IRI offer?

IRI provides a variety of services, including consulting, implementation, training, and support for their software solutions. They also offer tailored solutions for specific industries, ensuring that their clients receive the most relevant expertise and assistance.

What type of companies do IRIs products suit?

IRIs products are suitable for organisations of all sizes across various industries, including finance, healthcare, retail, and government. Companies that handle sensitive data and require robust data management and protection solutions will particularly benefit from IRIs offerings.

How much does IRIs product cost?

The cost of IRIs products varies depending on the specific solution and the scale of implementation required. Interested customers are encouraged to contact IRI directly for a customised quote based on their needs and usage requirements.

Does IRI offer a free trial?

IRI may offer demos or trial versions of some of its products, including Data Masking as a Service (DMaaS). It is recommended to contact IRI to inquire about available trial options and how to access them.

What discounts does IRI offer on their products?

IRI may provide discounts or promotional pricing based on specific circumstances, such as volume purchases or long-term contracts. Prospective customers should reach out to IRI directly to discuss potential discounts.

Are there any hidden fees or additional costs with IRI?

IRI aims to maintain transparency in its pricing structures. However, any additional costs, such as for customisation or specific service requirements, will be clearly communicated during the sales process. It is advisable to clarify all potential costs before making a purchase.

Who uses IRIs products?

IRIs products are used by a diverse array of clients, including large enterprises and mid-sized organisations in sectors such as banking, insurance, healthcare, and retail. These users typically require advanced data management and protection solutions.

What are the main features of IRIs products/services?

Main features of IRIs Data Masking solutions include data anonymisation, compliance with privacy regulations, customisable masking techniques, and integration with various data sources. IRIs broader product offerings include data integration, quality assurance, and analytics capabilities.

How does IRI compare to its competitors?

IRI is known for its comprehensive, integrated solutions that combine data management and analytics in one platform. Compared to competitors, IRI often stands out with its focus on customisation and user-friendly interfaces, though individual experiences may vary based on specific needs and contexts.

Is IRIs platform easy to use?

Users generally find IRIs platform intuitive, with a user-friendly interface designed to facilitate ease of navigation and use. Comprehensive documentation and support further enhance the user experience.

How easy is it to set up IRIs product or service?

The setup process for IRIs products can vary based on the specific solution and the organisations existing infrastructure. However, IRI provides detailed guidance and support to assist users in the setup process, aiming to make it as seamless as possible.

Is IRI reliable?

IRI has a long-standing reputation in the industry for providing reliable data management solutions. The company is committed to ensuring high levels of performance and uptime for its products and services.

Does IRI offer customer support?

Yes, IRI offers customer support to assist users with any questions or issues they may encounter while using their products. Support options may include documentation, online resources, and direct customer service channels.

How secure is IRI’s platform?

IRI places a strong emphasis on security, implementing robust measures to protect sensitive data. Their Data Masking solutions are specifically designed to ensure compliance with data privacy regulations and safeguard personal information.

Does IRI integrate with other tools or platforms?

IRIs solutions are designed to integrate with various data sources and platforms, enhancing their versatility and usability within existing IT ecosystems. Specific integration capabilities may vary, and users are encouraged to check compatibility with their systems.

Can I use IRI on mobile devices?

IRIs primary products are designed for use on desktop and server environments. Mobile accessibility may be limited, and users should consult IRI for information regarding mobile capabilities or alternative solutions.

What do users say about IRI?

User feedback on IRIs products generally highlights the effectiveness of their solutions in data management and masking. Customers often appreciate the user-friendly interface and the level of support provided, though experiences can vary based on individual needs.

What are the pros and cons of IRI?

Pros: Comprehensive data management solutions, strong customer support, robust security features, and user-friendly interface.
Cons: Potentially higher costs compared to some competitors and varying ease of integration depending on existing systems.

How can I purchase IRI’s services?

Interested customers can purchase IRIs services by contacting the company directly through their website or sales team. A consultation may be arranged to discuss specific needs and provide a tailored solution.

What is the cancellation or refund policy for IRI?

IRIs cancellation and refund policy may vary based on the specific product or service. Customers are advised to review the terms and conditions during the purchase process or contact IRI for detailed information.

What are the common use cases for IRI?

Common use cases for IRIs Data Masking solutions include protecting sensitive information in development and testing environments, ensuring compliance with data privacy regulations, and enabling secure data sharing across departments or with third parties.

Why choose IRI over other options?

Choosing IRI may be advantageous due to its comprehensive data management capabilities, strong focus on security and compliance, and excellent customer support. IRIs integrated approach can streamline operations for organisations looking for an all-in-one solution.

How easy is it to set up IRI?

Setting up IRIs products typically involves following a structured process, supported by IRIs documentation and customer service. While some technical expertise may be required, IRI aims to facilitate a straightforward setup experience.

Does IRI offer training or tutorials?

Yes, IRI provides training resources and tutorials to help users maximise the benefits of their products. These resources may include documentation, online courses, and personalised training sessions.

What languages does IRI support?

IRIs products are primarily available in English. However, the availability of additional language support may vary by product and should be confirmed with IRI directly.

What problems does IRI solve?

IRI addresses several key problems, including the need for effective data protection, compliance with data privacy regulations, and the challenges of managing large volumes of data across different systems. Their solutions help organisations maintain data integrity and security.

Is IRI worth the investment?

The value of investing in IRIs products largely depends on the specific needs of the organisation. Companies requiring robust data management and protection solutions may find IRIs offerings to be a worthwhile investment, particularly in terms of compliance and risk mitigation.