IRI FieldShield

Frequently Asked Questions about IRI FieldShield

Who are IRI?

IRI (Information Resources, Inc.) is a global leader in innovative solutions and analytics for the consumer packaged goods (CPG), retail, and media sectors. The company focuses on helping businesses transform data into actionable insights to drive growth and efficiency.

What are IRIs products?

IRI offers a range of products including data analytics, market measurement, and insights solutions. FieldShield is one of their specialised products designed to assist CPG manufacturers and retailers in optimising their field operations through enhanced visibility and actionable insights.

What services do IRI offer?

IRI provides a variety of services including data analytics, consulting, market research, and technology solutions to help clients improve decision-making and operational efficiency.

What type of companies do IRIs products suit?

IRIs products are primarily suited for companies in the consumer packaged goods, retail, and media industries, including manufacturers, retailers, and distributors looking to leverage data for strategic advantage.

How much does IRIs product cost?

The cost of IRIs products, including FieldShield, varies based on the specific needs of the business and the scale of implementation. Pricing is typically provided upon request after consultation with an IRI representative.

Does IRI offer a free trial?

IRI does not typically offer free trials for its products. Prospective customers are encouraged to contact IRI for more information on product demonstrations and evaluations.

What discounts does IRI offer on their products?

IRI may offer promotional pricing or discounts on certain products or services based on contracts or agreements. It is advisable to contact IRI directly for details on any current offers.

Are there any hidden fees or additional costs with IRI?

Any additional costs or fees related to IRIs products are typically outlined in the contract. It is recommended to review all terms and conditions with an IRI representative to understand the full cost structure.

Who uses IRIs products?

IRIs products are used by a wide range of professionals in the CPG, retail, and media industries, including data analysts, marketing teams, and sales personnel who require insights to drive business decisions.

What are the main features of IRIs products/services?

Main features of IRIs offerings, including FieldShield, include advanced analytics capabilities, real-time data visibility, reporting tools, and the ability to optimise field operations through actionable insights.

How does IRI compare to its competitors?

IRI is known for its robust data analytics capabilities and industry-specific insights, making it a strong competitor in the market. Comparison with competitors would depend on specific needs such as data integration, user experience, and pricing.

Is IRIs platform easy to use?

Users generally find IRIs platform user-friendly, with intuitive navigation and comprehensive support resources, although the complexity of data analytics may require some learning time for new users.

How easy is it to set up IRIs product or service?

The setup process for IRIs products varies based on the complexity of the implementation. IRI provides support during the onboarding process to ensure a smooth transition.

Is IRI reliable?

IRI has a strong reputation for reliability in the industry, supported by a long history of delivering data-driven insights to its clients.

Does IRI offer customer support?

Yes, IRI offers customer support to assist users with any questions or issues related to their products and services. Support options may include phone, email, and online resources.

How secure is IRI’s platform?

IRI prioritises data security and employs various measures to protect client information, including encryption and compliance with industry standards.

Does IRI integrate with other tools or platforms?

IRIs products are designed to integrate with various third-party tools and platforms, enhancing data accessibility and usability for clients.

Can I use IRI on mobile devices?

IRIs platforms are typically accessible on mobile devices, allowing users to access data and insights on the go, although specific functionalities may vary based on the product.

What do users say about IRI?

User feedback on IRI products generally highlights the effectiveness of their analytics and insights, though some users may note the learning curve associated with complex data tools.

What are the pros and cons of IRI?

Pros include strong data analytics capabilities, industry expertise, and reliable customer support. Cons may include the potential for a steep learning curve and variable pricing based on implementation needs.

How can I purchase IRI’s services?

Interested customers can purchase IRIs services by contacting the company directly through their website to discuss specific needs and obtain a quote.

What is the cancellation or refund policy for IRI?

IRIs cancellation and refund policy details are typically outlined in the service agreement. It is advisable to review these terms prior to purchase or to contact IRI for clarification.

What are the common use cases for IRI?

Common use cases for IRIs products include optimising sales strategies, enhancing market analysis, and improving supply chain efficiency for CPG companies.

Why choose IRI over other options?

Choosing IRI may be beneficial for companies seeking comprehensive data analytics solutions tailored specifically for the CPG and retail industries, backed by a strong reputation and extensive experience.

How easy is it to set up IRI?

The setup process is facilitated by IRIs support team to ensure a seamless experience, although the level of ease may vary depending on the complexity of the organisations needs.

Does IRI offer training or tutorials?

IRI provides training resources and tutorials to help users maximise the value of their products, which may include online training sessions and documentation.

What languages does IRI support?

IRI primarily operates in English, but they may offer support in other languages depending on the region and specific client needs.

What problems does IRI solve?

IRI addresses various business challenges such as inefficient data analysis, lack of market insights, and difficulties in optimising field operations for CPG companies.

Is IRI worth the investment?

IRIs value proposition is typically considered strong for businesses that require advanced data analytics and insights, making it a worthwhile investment for organisations aiming to enhance their competitive edge in the market.