Issuu

Frequently Asked Questions about Issuu

Who are Issuu?

Issuu is a digital publishing platform that enables individuals and businesses to create, distribute, and monetise their content online. Established in 2008, Issuu has become a popular solution for publishers, marketers, and creators looking to showcase their work in a visually appealing format.

What are Issuus products?

Issuu offers a range of products that include digital publishing tools, content management systems, and analytics solutions. Key products include Issuu Publish, which allows users to create digital publications, and Issuu Commerce, enabling monetisation through subscriptions and sales.

What services do Issuu offer?

Issuu provides various services such as digital publishing, content distribution, analytics and insights, marketing solutions, and customer support. These services cater to a wide range of content types, including magazines, brochures, portfolios, and reports.

What type of companies do Issuus products suit?

Issuus products are suitable for a variety of organisations, including publishers, small businesses, marketing agencies, educational institutions, and non-profits, seeking to enhance their digital presence and engage their audience effectively.

How much does Issuus product cost?

Issuu offers a tiered pricing model. Plans range from a free basic option with limited features to premium subscriptions starting at £19 per month, depending on the features and level of service selected. Customisable enterprise solutions are also available for larger organisations.

Does Issuu offer a free trial?

Yes, Issuu provides a free trial that allows users to explore premium features for a limited time. This trial helps prospective customers assess the platforms suitability for their needs without any financial commitment.

What discounts does Issuu offer on their products?

Issuu occasionally offers promotional discounts, particularly for annual subscriptions. Users are encouraged to check the Issuu website or subscribe to their newsletter for updates on any current promotions.

Are there any hidden fees or additional costs with Issuu?

Issuu is transparent about its pricing structure. However, users should be aware that certain features, such as additional storage or advanced analytics, may incur extra charges beyond the standard subscription fees.

Who uses Issuus products?

Issuus products are used by a diverse range of users, including independent authors, small business owners, marketing professionals, and large publishing houses. The platform is designed to cater to anyone looking to publish and share digital content effectively.

What are the main features of Issuus products/services?

Main features of Issuu include digital publication creation, content distribution, analytics and performance tracking, e-commerce capabilities, customisable templates, and the ability to embed publications on websites and social media platforms.

How does Issuu compare to its competitors?

Issuu is known for its user-friendly interface and comprehensive publishing features. While it competes with platforms like Scribd and FlippingBook, Issuu distinguishes itself with its focus on visual storytelling and strong analytics capabilities.

Is Issuus platform easy to use?

Yes, Issuus platform is designed to be intuitive and user-friendly, allowing users to create and publish content with minimal technical expertise. The drag-and-drop interface simplifies the design process for publications.

How easy is it to set up Issuus product or service?

Setting up Issuu is straightforward. Users can create an account, choose a subscription plan, and begin uploading content within minutes. The platform provides guides and tutorials to assist new users in getting started.

Is Issuu reliable?

Issuu is generally regarded as a reliable platform for digital publishing. It has a strong track record of uptime and performance, ensuring that users content is accessible to their audience when needed.

Does Issuu offer customer support?

Yes, Issuu offers customer support through various channels, including email support, a help centre with FAQs and tutorials, and live chat options for premium users. This ensures users can get assistance when needed.

How secure is Issuu’s platform?

Issuu takes security seriously, implementing industry-standard measures to protect users data and content. This includes encryption and secure hosting to safeguard against data breaches and unauthorised access.

Does Issuu integrate with other tools or platforms?

Issuu offers integrations with various third-party tools and platforms, such as Google Analytics, e-commerce platforms, and social media channels, enhancing its functionality and user experience.

Can I use Issuu on mobile devices?

Yes, Issuus platform is mobile-responsive, allowing users to access their publications and the platforms features from mobile devices. There is also a mobile app available for iOS and Android, facilitating on-the-go publishing and viewing.

What do users say about Issuu?

Users generally appreciate Issuu for its ease of use, professional presentation of content, and effective distribution options. However, some have noted that certain advanced features may come at a higher cost.

What are the pros and cons of Issuu?

Pros: User-friendly interface, strong visual presentation, various publishing options, and comprehensive analytics.
Cons: Costs can increase with added features, and some users may find the free version limiting.

How can I purchase Issuu’s services?

Users can purchase Issuus services directly through their website by selecting a subscription plan and completing the sign-up process. Payment can be made via credit card or other available payment methods.

What is the cancellation or refund policy for Issuu?

Issuu allows users to cancel their subscription at any time. However, refunds are not typically provided for partial months. Users are encouraged to review the specific terms of service for detailed cancellation policies.

What are the common use cases for Issuu?

Common use cases for Issuu include digital magazines, brochures, portfolios, annual reports, and marketing materials. The platform is versatile and can accommodate a wide range of content types.

Why choose Issuu over other options?

Issuu stands out due to its strong focus on visual storytelling, comprehensive analytics, and ease of use. It provides a robust set of tools for both creators and marketers, making it a preferred choice for many users.

How easy is it to set up Issuu?

Setting up Issuu is simple and can be completed in a few steps. Users can quickly create an account, choose their plan, and upload their content to start publishing.

Does Issuu offer training or tutorials?

Yes, Issuu provides a variety of training materials and tutorials, including video guides and written documentation, to help users understand how to effectively use the platform and its features.

What languages does Issuu support?

Issuu supports multiple languages, catering to a global audience. Users can create publications in various languages, making it accessible to non-English speaking users.

What problems does Issuu solve?

Issuu helps solve issues related to digital content distribution, visual presentation, and audience engagement. It provides tools for creators to reach wider audiences and effectively showcase their work online.

Is Issuu worth the investment?

For many users, especially those in publishing and marketing, Issuu offers valuable features that justify the investment. The platform enhances content visibility and engagement, making it a worthwhile consideration for serious content creators.