iubenda

Frequently Asked Questions about iubenda

Who are iubenda?

iubenda is a company that provides legal solutions for websites and mobile applications, focusing primarily on generating privacy policies, cookie policies, and terms of service. Founded in 2011, iubenda aims to help businesses comply with international privacy laws such as the GDPR and CCPA.

What are iubendas products?

iubenda offers a range of products including:

• Privacy Policy Generator
• Cookie Policy Generator
• Terms and Conditions Generator
• Consent Solution
• Website and Mobile App Compliance Solutions

What services do iubenda offer?

iubenda provides services related to legal compliance for digital platforms. This includes drafting legal documents, ongoing compliance updates, and consultation for businesses seeking to navigate privacy laws.

What type of companies do iubendas products suit?

iubendas products are suitable for a wide range of companies, including small businesses, startups, e-commerce websites, mobile app developers, and large enterprises that operate online or collect user data.

How much does iubendas product cost?

iubenda offers various pricing plans starting from a free tier for basic privacy policies. Paid plans vary based on the features and number of websites or apps, ranging from approximately €27 to €1,200 per year, depending on the chosen product and scale of usage.

Does iubenda offer a free trial?

iubenda does not offer a traditional free trial; however, users can generate basic privacy policies for free, allowing them to assess the service before committing to a paid plan.

What discounts does iubenda offer on their products?

iubenda occasionally offers discounts for annual subscriptions or during promotional events. Users are advised to check their website or subscribe to their newsletter for updates on any available discounts.

Are there any hidden fees or additional costs with iubenda?

iubenda is transparent about its pricing. Users should be aware that additional costs may arise if they require customised legal documents or add-ons not included in the base package.

Who uses iubendas products?

Users of iubendas products include website owners, app developers, digital marketers, and compliance officers who require legal documentation for their online operations.

What are the main features of iubendas products/services?

Main features of iubendas offerings include:

• Customisable legal documents
• Automatic updates for legal compliance
• Integration with websites and apps
• Multi-language support
• Consent management solutions

How does iubenda compare to its competitors?

iubenda is known for its user-friendly interface and comprehensive compliance solutions. While there are other providers in the market, iubenda stands out for its focus on ongoing compliance and integration capabilities. Competitors may offer similar services but may not provide the same level of customisation or updates.

Is iubendas platform easy to use?

Yes, iubendas platform is designed to be user-friendly, allowing users to generate legal documents with ease through a straightforward step-by-step process.

How easy is it to set up iubendas product or service?

Setting up iubendas services is relatively simple. Users can create their legal documents in a few minutes by answering guided questions about their business practices and preferences.

Is iubenda reliable?

iubenda is considered a reliable provider of legal compliance solutions, with a strong reputation among users and positive reviews regarding its services and support.

Does iubenda offer customer support?

Yes, iubenda provides customer support via email and has a comprehensive support centre with articles and FAQs to assist users in navigating their services.

How secure is iubenda’s platform?

iubenda implements robust security measures to protect user data, including encryption and secure data storage practices, ensuring compliance with data protection regulations.

Does iubenda integrate with other tools or platforms?

Yes, iubenda integrates with various tools such as WordPress, Shopify, and other content management systems, facilitating the implementation of legal documents on websites and applications.

Can I use iubenda on mobile devices?

Yes, iubendas platform is accessible on mobile devices, allowing users to generate and manage their legal documents on the go.

What do users say about iubenda?

User feedback generally highlights iubendas ease of use, comprehensive legal solutions, and helpful customer support. However, some users suggest that pricing could be more competitive compared to alternatives.

What are the pros and cons of iubenda?

Pros:

• User-friendly interface
• Comprehensive legal documents
• Automatic updates for compliance
• Strong customer support

Cons:

• Pricing may be higher than some competitors
• Limited free features

How can I purchase iubenda’s services?

Users can purchase iubendas services directly from their website by selecting the desired plan and completing the registration process.

What is the cancellation or refund policy for iubenda?

iubenda typically operates on an annual subscription basis, and users can cancel their subscription at any time. However, refunds are generally not offered for unused portions of the subscription.

What are the common use cases for iubenda?

Common use cases for iubenda include creating privacy policies for websites, ensuring compliance with data protection laws, and managing user consent for cookies and data collection.

Why choose iubenda over other options?

Choosing iubenda may be beneficial due to its comprehensive range of services, ongoing compliance updates, and ease of use, which can save time and reduce legal risks for businesses.

Does iubenda offer training or tutorials?

Yes, iubenda provides tutorials and guides on their website to help users understand how to use their products effectively.

What languages does iubenda support?

iubenda supports multiple languages, allowing users from different regions to generate legal documents in their preferred language.

What problems does iubenda solve?

iubenda solves the problem of legal compliance for digital businesses by providing readily available legal documents and ongoing updates to meet changing regulations.

Is iubenda worth the investment?

For businesses that operate online and require legal documentation, iubenda can be a valuable investment, offering peace of mind through compliance and tailored solutions for privacy-related legal requirements.