iVvy Event Management

Frequently Asked Questions about iVvy Event Management

Who are iVvy?

iVvy is an Australian-based technology company that provides innovative solutions for the event management and hospitality industries. Founded in 2011, iVvy aims to streamline the event planning process through its comprehensive software platform.

What are iVvys products?

iVvy offers a range of products designed for event management, including venue management, event registration, ticketing, and CRM tools. Their software helps users manage events from conception to completion, ensuring a seamless experience for both organisers and attendees.

What services do iVvy offer?

iVvy provides various services, including event management software, online registration, venue sourcing, event marketing tools, and reporting analytics. They also offer integrations with other platforms to enhance functionality and user experience.

What type of companies do iVvys products suit?

iVvys products are suitable for a variety of companies, including hotels, conference centres, event organisers, and corporate clients. Their solutions cater to both small businesses and large enterprises in need of efficient event management tools.

How much does iVvys product cost?

The cost of iVvys products varies depending on the specific services and features required. They typically offer customised pricing based on the needs of the business. Interested users are encouraged to contact iVvy for a personalised quote.

Does iVvy offer a free trial?

Yes, iVvy offers a free trial for potential users to explore their software and assess its suitability for their event management needs. This trial provides a hands-on experience with the platforms features.

What discounts does iVvy offer on their products?

iVvy may offer promotional discounts or packages, especially for long-term subscriptions or during certain promotional periods. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with iVvy?

iVvy aims to maintain transparency in its pricing structure. However, additional costs may arise based on specific features or integrations required. Users should review the pricing details and clarify with iVvy if uncertain about any fees.

Who uses iVvys products?

iVvys products are used by event planners, hospitality professionals, corporate event managers, and anyone involved in organising events. Their user base includes both small and large organisations across various industries.

What are the main features of iVvys products/services?

Main features of iVvys products include venue management, online registration, ticketing, event marketing tools, customisable event websites, and comprehensive reporting and analytics. These features are designed to simplify and enhance the event management process.

How does iVvy compare to its competitors?

iVvy stands out for its comprehensive event management solutions tailored for the hospitality sector. Compared to competitors, iVvy often emphasises user-friendly interfaces, integration capabilities, and a strong focus on venue management, although specific comparisons may vary based on individual needs.

Is iVvys platform easy to use?

iVvys platform is designed with user experience in mind, featuring an intuitive interface that simplifies navigation and task completion. Users generally find the platform straightforward, although familiarity may vary based on individual technical skills.

How easy is it to set up iVvys product or service?

Setting up iVvys products typically involves a straightforward registration process, followed by guided steps to configure settings and features. The platform also offers support to assist users during the setup phase.

Is iVvy reliable?

iVvy is considered reliable, with a strong track record in the event management industry. Their platform is backed by customer support and regular updates to ensure stability and performance.

Does iVvy offer customer support?

Yes, iVvy provides customer support through various channels, including email, phone, and an online help centre. Users can access resources and assistance to resolve issues or questions regarding the platform.

How secure is iVvyÕs platform?

iVvy prioritises security, implementing measures such as data encryption and secure payment processing to protect user information. Compliance with industry standards ensures a secure environment for event management activities.

Does iVvy integrate with other tools or platforms?

Yes, iVvy offers integration capabilities with various third-party tools and platforms, enhancing its functionality. This includes CRM systems, marketing tools, and payment gateways, allowing for a more cohesive event management experience.

Can I use iVvy on mobile devices?

iVvys platform is accessible on mobile devices, allowing users to manage events on-the-go. The mobile-friendly design ensures that users can perform key tasks without being tethered to a desktop.

What do users say about iVvy?

Users generally express satisfaction with iVvys functionality and ease of use. Feedback often highlights its comprehensive features and the positive impact on event planning efficiency, although some may note a learning curve for new users.

What are the pros and cons of iVvy?

Pros of iVvy include its comprehensive feature set, user-friendly interface, and strong support. Cons may include potential challenges for new users in navigating the platform initially and variability in pricing based on customisation needs.

How can I purchase iVvyÕs services?

Users can purchase iVvyÕs services directly through their website. Interested parties can request a demo or contact the sales team for more information on subscription options and pricing.

What is the cancellation or refund policy for iVvy?

iVvys cancellation and refund policy may vary depending on the specific terms of service chosen. It is recommended to review the policy details on their website or contact customer support for clarification.

Who uses iVvy?

iVvy is used by a diverse range of organisations, including hotels, event planners, and corporate event managers, all seeking efficient solutions for event management and venue sourcing.

What are the common use cases for iVvy?

Common use cases for iVvy include managing conferences, corporate events, weddings, and trade shows. The platform is designed to facilitate various aspects of event planning, from registration to reporting.

Why choose iVvy over other options?

Choosing iVvy may be beneficial due to its specialised focus on event management within the hospitality sector, comprehensive feature set, and user-friendly design, which can enhance the efficiency of event planning processes.

How easy is it to set up iVvy?

Setting up iVvy is generally straightforward, with guided instructions and support available to assist users in configuring their accounts and settings effectively.

Does iVvy offer training or tutorials?

Yes, iVvy provides training resources and tutorials to help users get acquainted with the platform. These resources are accessible through their website and are designed to enhance user understanding and proficiency.

What languages does iVvy support?

iVvy primarily supports English, but users should check with iVvy for any updates regarding language options or support for other languages in their platform.

What problems does iVvy solve?

iVvy addresses common challenges in event management, such as coordinating multiple tasks, managing registrations, and tracking event analytics. The platform streamlines these processes, making event planning more efficient.

Is iVvy worth the investment?

Whether iVvy is worth the investment depends on the specific needs and scale of the users event management activities. Many users find that the features and efficiencies gained justify the cost, particularly for regular event planners.