Jotform Sign

Frequently Asked Questions about Jotform Sign

Who are Jotform?

Jotform is a leading online form builder that enables users to create custom forms and collect data efficiently. Founded in 2006, Jotform has grown to serve millions of users across various industries, providing solutions for online form creation, data collection, and electronic signatures.

What are Jotforms products?

Jotform offers a range of products, including:

• Jotform Forms: An online form builder for creating and managing forms.
• Jotform Sign: A product specifically designed for collecting electronic signatures securely.
• Jotform Tables: A tool for managing collected data in a spreadsheet-like format.
• Jotform Apps: A feature that allows users to create custom mobile apps using their forms.

What services do Jotform offer?

Jotform provides various services including form creation, data collection, electronic signature collection, form analytics, and integrations with third-party applications. These services are aimed at simplifying the process of data collection for businesses and individuals alike.

What type of companies do Jotforms products suit?

Jotforms products are suitable for a wide range of companies, including small businesses, non-profits, educational institutions, and large enterprises. Any organisation that requires data collection and management can benefit from Jotforms solutions.

How much do Jotforms products cost?

Jotform offers a variety of pricing plans tailored to different user needs, including a free plan with limited features and several paid plans that range from approximately £24 to £99 per month, depending on the features and level of service required.

Does Jotform offer a free trial?

Yes, Jotform offers a free plan that allows users to explore basic features. Additionally, users can try out paid plans with a limited feature set for a trial period, which varies based on current promotions.

What discounts does Jotform offer on their products?

Jotform frequently offers discounts for annual subscriptions, which can be significantly lower than monthly rates. They may also provide promotional discounts during special events or for educational institutions.

Are there any hidden fees or additional costs with Jotform?

Jotform does not have hidden fees; however, users should be aware of potential additional costs if they exceed the limits of their chosen plan, such as overage charges for form submissions or storage.

Who uses Jotforms products?

Jotforms products are used by a diverse group of individuals and organisations, including marketers, educators, HR professionals, and business owners who need efficient data collection and management solutions.

What are the main features of Jotforms products/services?

Key features of Jotforms products include:

• Drag-and-drop form builder
• Customisable templates
• Integration with popular applications
• Secure electronic signature collection
• Form analytics and reporting
• Mobile responsiveness

How does Jotform compare to its competitors?

Jotform is known for its user-friendly interface and extensive features compared to competitors. It offers a wide range of templates and integrations, making it a flexible choice for users. While some competitors may focus exclusively on electronic signatures or form building, Jotform combines both efficiently.

Is Jotforms platform easy to use?

Yes, Jotforms platform is designed to be intuitive and user-friendly, requiring no coding knowledge to create forms or manage data. The drag-and-drop functionality simplifies the form-building process.

How easy is it to set up Jotforms product or service?

Setting up Jotforms products is straightforward. Users can create an account, select a template or start from scratch, and publish their forms within minutes. The platform provides guided tutorials to assist new users.

Is Jotform reliable?

Jotform is generally regarded as a reliable platform, with a strong uptime record and a secure infrastructure. The company adheres to industry standards for data protection and reliability.

Does Jotform offer customer support?

Yes, Jotform provides customer support through various channels including email, live chat, and a comprehensive help centre with tutorials and FAQs.

How secure is Jotform’s platform?

Jotform takes security seriously, employing SSL encryption, data encryption, and compliance with GDPR regulations to protect user data and ensure privacy.

Does Jotform integrate with other tools or platforms?

Yes, Jotform integrates with numerous third-party applications such as Google Drive, Dropbox, PayPal, and CRM systems, enhancing its functionality and allowing users to streamline their processes.

Can I use Jotform on mobile devices?

Yes, Jotforms platform is mobile-responsive, and users can create forms and manage submissions via mobile devices using the Jotform mobile application.

What do users say about Jotform?

Users generally appreciate Jotforms ease of use, customisation options, and customer support. Many reviews highlight its effectiveness for data collection and the variety of templates available.

What are the pros and cons of Jotform?

Pros include:

• Intuitive interface
• Wide range of templates
• Strong integration options

Cons include:

• Some advanced features may require higher-tier plans
• Limited form submission quotas on free plans

How can I purchase Jotforms services?

Users can purchase Jotforms services directly through their website by selecting a pricing plan and following the checkout process to create an account.

What is the cancellation or refund policy for Jotform?

Jotform offers a cancellation policy where users can cancel their subscription at any time. Refunds are typically issued for unused portions of subscriptions, but users should check specific terms for their plan.

What are the common use cases for Jotform?

Common use cases for Jotform include creating registration forms, surveys, feedback forms, job applications, and collecting electronic signatures for contracts and agreements.

Why choose Jotform over other options?

Jotform stands out due to its ease of use, extensive customisation capabilities, strong security measures, and comprehensive support options, making it suitable for users with varying technical expertise.

How easy is it to set up Jotform?

Setting up Jotform is easy; users can quickly create forms using templates or start from scratch with a simple drag-and-drop editor, making it accessible for all users.

Does Jotform offer training or tutorials?

Yes, Jotform provides extensive training resources, including video tutorials, written guides, and a help centre to assist users in navigating the platform effectively.

What languages does Jotform support?

Jotform supports multiple languages, allowing users to create forms in various languages, which enhances accessibility for a global audience.

What problems does Jotform solve?

Jotform addresses issues related to data collection and management, making it easier for organisations to gather information, automate processes, and streamline workflows efficiently.

Is Jotform worth the investment?

Many users find Jotform to be a worthwhile investment due to its versatility, ease of use, and the value it adds in terms of improved data collection and management processes.