Kajabi

Frequently Asked Questions about Kajabi

Who are Kajabi?

Kajabi is a leading online platform that enables individuals and businesses to create, market, and sell digital products and services. Founded in 2010, Kajabi provides users with tools to build websites, manage email marketing, and deliver online courses, memberships, and coaching programs.

What are Kajabis products?

Kajabis primary products include an all-in-one platform for creating and managing online courses, membership sites, and coaching programmes. It offers features such as website building, email marketing, payment processing, and analytics tools.

What services do Kajabi offer?

Kajabi offers a range of services including website hosting, course creation tools, email marketing automation, sales funnel creation, and customer support. They also provide educational resources and community support to help users optimise their use of the platform.

What type of companies do Kajabis products suit?

Kajabis products are suitable for entrepreneurs, educators, coaches, and businesses looking to sell digital products or services. It caters to individuals and organisations of various sizes, particularly those focused on online learning and digital marketing.

How much does Kajabis product cost?

Kajabi offers several pricing plans that vary based on the features included. As of now, plans start from approximately £99 per month, with options for higher-tier plans that offer additional features and capabilities.

Does Kajabi offer a free trial?

Yes, Kajabi offers a 14-day free trial that allows users to explore the platform and its features before committing to a subscription.

What discounts does Kajabi offer on their products?

Kajabi occasionally offers discounts, particularly for annual subscriptions, where users can save a percentage compared to the monthly payment plan. Users are encouraged to check their website for any current promotions.

Are there any hidden fees or additional costs with Kajabi?

Kajabi does not have hidden fees; however, users should be aware that transaction fees may apply if they choose to use third-party payment processors. It is advisable to review the terms of service for complete details.

Who uses Kajabis products?

Kajabis products are used by a diverse range of individuals including online course creators, coaches, consultants, and small to medium-sized businesses. Its user base includes both new entrepreneurs and established companies looking to enhance their online presence.

What are the main features of Kajabis products/services?

Main features include a user-friendly website builder, course creation tools, email marketing automation, sales pipeline management, and comprehensive analytics. Kajabi also offers membership site capabilities and support for digital product sales.

How does Kajabi compare to its competitors?

Kajabi is often compared to platforms like Teachable and Thinkific. It stands out for its all-in-one approach, providing integrated marketing tools and a strong focus on user experience, although some competitors may offer lower pricing or specific niche features.

Is Kajabis platform easy to use?

Yes, Kajabi is designed with user experience in mind, featuring intuitive navigation and user-friendly interfaces. Most users report a smooth learning curve when setting up their products and services.

How easy is it to set up Kajabis product or service?

Setting up Kajabi is relatively straightforward, with guided tutorials and a step-by-step process for creating courses and marketing campaigns. Most users can get started within a few hours.

Is Kajabi reliable?

Kajabi is known for its reliability, with a strong uptime record and robust infrastructure. Users generally report minimal downtime and consistent performance.

Does Kajabi offer customer support?

Yes, Kajabi provides customer support through various channels including email, live chat, and a comprehensive knowledge base. Users can access tutorials and community forums for additional help.

How secure is Kajabi’s platform?

Kajabi takes security seriously, employing industry-standard security measures including SSL encryption and regular security updates to protect user data and transactions.

Does Kajabi integrate with other tools or platforms?

Yes, Kajabi integrates with several third-party tools and platforms, including payment processors like Stripe and PayPal, email marketing services, and analytics tools to enhance its functionality.

Can I use Kajabi on mobile devices?

Yes, Kajabi is accessible on mobile devices, allowing users to manage their content and interact with their audience on the go through its responsive design.

What do users say about Kajabi?

Users generally praise Kajabi for its comprehensive features and ease of use. Many appreciate the all-in-one nature of the platform, although some mention the cost as a potential drawback.

What are the pros and cons of Kajabi?

Pros include an intuitive user interface, robust features, and excellent customer support. Cons may include higher pricing compared to some competitors and a learning curve for advanced features.

How can I purchase Kajabi’s services?

Users can purchase Kajabi’s services directly through their website by selecting a pricing plan and completing the registration process online.

What is the cancellation or refund policy for Kajabi?

Kajabi offers a 30-day money-back guarantee for new users. Users can cancel their subscription at any time, but they should review the specific terms related to existing subscriptions for detailed information.

What are the common use cases for Kajabi?

Common use cases for Kajabi include creating online courses, managing membership sites, offering coaching sessions, and running webinars. It is used extensively by educators and entrepreneurs in various fields.

Why choose Kajabi over other options?

Kajabi offers a comprehensive suite of tools in one platform, simplifying the process of creating and marketing digital products. Its focus on user experience and customer support makes it a strong choice for many users.

How easy is it to set up Kajabi?

Kajabi is designed to be user-friendly, with simple setup processes and helpful resources to guide users in creating their digital products and services.

Does Kajabi offer training or tutorials?

Yes, Kajabi offers a variety of training resources including video tutorials, webinars, and a knowledge base, which help users maximise the platform’s features.

What languages does Kajabi support?

Kajabi primarily operates in English, but users can create content in various languages. The platforms interface is currently only available in English.

What problems does Kajabi solve?

Kajabi addresses challenges related to online course creation, marketing, and sales by providing an integrated platform that streamlines these processes for users.

Is Kajabi worth the investment?

Whether Kajabi is worth the investment depends on individual needs and goals. For those serious about selling digital products and services, its comprehensive features and support can provide significant value.