Kaspersky Anti-Virus

Frequently Asked Questions about Kaspersky Antivirus

Who are Kaspersky?

Kaspersky is a global cybersecurity company founded in 1997, headquartered in Moscow, Russia. It provides a range of security solutions designed to protect individuals and businesses from various cyber threats, including malware, ransomware, and data breaches.

What are Kasperskys products?

Kaspersky offers a variety of products including antivirus software, internet security solutions, endpoint security, and specialised tools for businesses such as Kaspersky Security for Business and Kaspersky Hybrid Cloud Security. They also provide solutions for home users, such as Kaspersky Total Security and Kaspersky Internet Security.

What services do Kaspersky offer?

Kaspersky offers comprehensive cybersecurity services, including threat detection and response, vulnerability management, incident response, and managed security services. They also provide educational resources and support for users to enhance their cybersecurity awareness.

What type of companies do Kasperskys products suit?

Kasperskys products are suitable for a wide range of companies, from small and medium-sized enterprises (SMEs) to large corporations across various industries, including healthcare, finance, and retail. Their solutions cater to both individual users and organisational needs.

How much does Kasperskys product cost?

The pricing for Kaspersky products varies depending on the specific solution and licensing type. Home user products typically start from around £29.99 per year for basic antivirus protection, while comprehensive security suites and business solutions may cost significantly more based on the number of devices and features included.

Does Kaspersky offer a free trial?

Yes, Kaspersky offers a free trial for most of their products, allowing users to test the software for a limited period, usually 30 days, without requiring payment details.

What discounts does Kaspersky offer on their products?

Kaspersky often provides discounts during promotional events, such as seasonal sales or back-to-school offers. Additionally, there may be multi-device or multi-year subscription discounts available for users purchasing multiple licenses at once.

Are there any hidden fees or additional costs with Kaspersky?

There are no hidden fees associated with Kaspersky products. However, users should be aware that renewal prices may differ from initial promotional rates once the subscription period ends.

Who uses Kasperskys products?

Kasperskys products are used by a diverse user base, including individual consumers, families, small businesses, and large enterprises. Their solutions are designed to meet the security needs of various demographics and organisational structures.

What are the main features of Kasperskys products/services?

Kaspersky products feature real-time malware protection, web filtering, VPN services, parental controls, and system optimisation tools. Business solutions also include advanced threat intelligence, endpoint protection, and incident response capabilities.

How does Kaspersky compare to its competitors?

Kaspersky is known for its robust malware detection rates and comprehensive security features. While competitors like Norton, McAfee, and Bitdefender also offer strong security solutions, Kasperskys focus on threat intelligence and its user-friendly interface often set it apart in the cybersecurity market.

Is Kasperskys platform easy to use?

Yes, Kaspersky’s platform is designed to be user-friendly, with intuitive navigation and clear instructions for installation and operation. The software provides a straightforward setup process and easy access to features.

How easy is it to set up Kasperskys product or service?

Setting up Kaspersky products is generally straightforward. Users can download the software from the website, follow the installation prompts, and complete the setup within a few minutes, even with minimal technical knowledge.

Is Kaspersky reliable?

Kaspersky is considered a reliable cybersecurity solution, consistently receiving high ratings from independent security testing labs for its effectiveness in detecting and neutralising threats.

Does Kaspersky offer customer support?

Yes, Kaspersky provides customer support through various channels, including online chat, email, and a comprehensive knowledge base with FAQs and guides to assist users with common issues.

How secure is Kaspersky’s platform?

Kaspersky employs advanced security measures, including encryption and regular updates, to ensure the safety of its platform. The company is committed to maintaining user privacy and data security.

Does Kaspersky integrate with other tools or platforms?

Kaspersky offers integration capabilities with various third-party applications and platforms, particularly for its business solutions, enabling enhanced functionality and streamlined security management.

Can I use Kaspersky on mobile devices?

Yes, Kaspersky provides mobile security solutions compatible with both Android and iOS devices, offering protection against malware, phishing, and other threats specific to mobile platforms.

What do users say about Kaspersky?

User reviews of Kaspersky are generally positive, highlighting the softwares effectiveness in threat detection and ease of use. However, some users note that the software can be resource-intensive on older devices.

What are the pros and cons of Kaspersky?

Pros: High malware detection rates, user-friendly interface, comprehensive features, and good customer support. Cons: Resource usage may be high on older systems, and some users have concerns about data privacy due to the companys Russian origins.

How can I purchase Kaspersky’s services?

Kasperskys products can be purchased directly from their official website or through authorised retailers. Users can choose from various subscription options based on their needs.

What is the cancellation or refund policy for Kaspersky?

Kaspersky typically offers a 30-day money-back guarantee for new subscriptions. Users can request a refund within this period if they are unsatisfied with the product, provided that the software has not been used excessively.

What are the common use cases for Kaspersky?

Kaspersky is commonly used for protecting personal computers and mobile devices from malware, securing networks in business environments, and safeguarding sensitive data in various sectors such as finance and healthcare.

Why choose Kaspersky over other options?

Kaspersky is a strong choice for users seeking reliable malware protection, a comprehensive feature set, and effective customer support. Its emphasis on threat intelligence and regular updates also ensures robust security against emerging threats.

How easy is it to set up Kaspersky?

Kaspersky offers a simple installation process that can be completed quickly. Users can follow on-screen instructions to set up the software with minimal effort.

Does Kaspersky offer training or tutorials?

Kaspersky provides various resources, including online tutorials, guides, and webinars, to help users understand how to effectively use their products and enhance their cybersecurity awareness.

What languages does Kaspersky support?

Kasperskys products support multiple languages, including English, Spanish, French, German, Italian, Japanese, and many others, catering to a global user base.

What problems does Kaspersky solve?

Kaspersky addresses a range of cybersecurity issues, including protection against viruses, malware, ransomware, phishing attacks, and data breaches, helping users maintain their digital safety.

Is Kaspersky worth the investment?

Kaspersky is often regarded as a worthwhile investment for individuals and businesses seeking effective cybersecurity solutions, given its strong performance in malware detection and comprehensive feature set.