Keka HR

Frequently Asked Questions about Keka HR

Who are Keka HR?

Keka HR is an Indian-based human resource management software company that provides a comprehensive suite of HR solutions. Founded in 2015, Keka aims to streamline HR processes and enhance employee experiences for businesses of all sizes.

What are Keka HRs products?

Keka HR offers a range of products including an HRMS (Human Resource Management System), payroll management software, recruitment management solutions, performance management tools, and employee engagement platforms. These products are designed to simplify HR tasks and improve organisational efficiency.

What services do Keka HR offer?

Keka HR provides various services such as employee onboarding, attendance management, payroll processing, performance reviews, and reporting analytics. Additionally, they offer customer support and implementation services to assist businesses in adopting their solutions effectively.

What type of companies do Keka HRs products suit?

Keka HRs products are suitable for small to medium-sized enterprises (SMEs) and large organisations across various industries, including IT, manufacturing, retail, and services. Their solutions cater to companies looking to optimise their HR functions regardless of their size.

How much does Keka HRs product cost?

The pricing for Keka HRs products varies based on the specific requirements of the business and the selected features. They offer custom pricing plans, and interested customers are encouraged to contact Keka for detailed pricing information tailored to their needs.

Does Keka HR offer a free trial?

Yes, Keka HR offers a free trial for businesses to explore their platform and its features before making a commitment. This allows potential users to assess the suitability of the software for their HR needs.

What discounts does Keka HR offer on their products?

Keka HR occasionally offers discounts or promotional pricing, particularly for annual subscriptions or during special events. Interested customers should check their website or contact their sales team for the latest offers and promotions.

Are there any hidden fees or additional costs with Keka HR?

Keka HR aims for transparency in pricing. While there should not be any hidden fees, additional costs may arise depending on customisation, integration, or extra features. Its advisable to clarify all potential costs during the initial consultation.

Who uses Keka HRs products?

Keka HRs products are used by HR professionals, team leaders, and managers across various sectors. Companies looking to enhance their HR processes and improve employee engagement often choose Keka HR as their solution provider.

What are the main features of Keka HRs products/services?

Main features of Keka HR include payroll management, employee self-service portals, recruitment tools, performance management, attendance tracking, leave management, and comprehensive reporting analytics. These features work together to streamline HR operations.

How does Keka HR compare to its competitors?

Keka HR is noted for its user-friendly interface and comprehensive feature set, which often makes it more accessible for SMEs compared to some larger, more complex HR systems. While competitors may offer similar functionalities, Keka HR focuses on an intuitive user experience and localised support.

Is Keka HRs platform easy to use?

Yes, Keka HR is designed with usability in mind. The platform features a clean interface and intuitive navigation, making it relatively easy for both HR professionals and employees to use without extensive training.

How easy is it to set up Keka HRs product or service?

The setup process for Keka HRs products is generally straightforward. Keka provides onboarding assistance and resources to guide users through the implementation phase, ensuring a smooth transition to their platform.

Is Keka HR reliable?

Keka HR is considered a reliable option for HR management, with a focus on data security, customer support, and regular updates. Many users report positive experiences regarding system uptime and performance.

Does Keka HR offer customer support?

Yes, Keka HR offers customer support through various channels, including email, phone, and live chat. They also provide a knowledge base and resources for self-help.

How secure is Keka HR’s platform?

Keka HR prioritises data security and implements measures to protect sensitive information. Their platform adheres to industry standards for data encryption and security protocols to safeguard user data.

Does Keka HR integrate with other tools or platforms?

Yes, Keka HR supports integration with various third-party applications and tools, allowing businesses to connect their existing systems for a more cohesive HR management experience. Common integrations include accounting software, CRM systems, and productivity tools.

Can I use Keka HR on mobile devices?

Yes, Keka HR offers a mobile-friendly platform, enabling users to access HR functionalities on their smartphones or tablets. This mobile access enhances flexibility and convenience for users on the go.

What do users say about Keka HR?

Users generally provide positive feedback about Keka HR, highlighting its ease of use, comprehensive features, and effective customer support. Many appreciate the platforms ability to streamline HR processes and improve employee engagement.

What are the pros and cons of Keka HR?

Pros include a user-friendly interface, extensive features, reliable customer support, and mobile accessibility. Cons may include limitations in customisation options for certain features and potential pricing for advanced functionalities. Overall, user experiences can vary based on individual business needs.

How can I purchase Keka HR’s services?

Interested customers can purchase Keka HRs services by visiting their website and requesting a demo or consultation. Following this, they can choose the appropriate plan and complete the purchase process online.

What is the cancellation or refund policy for Keka HR?

Keka HR typically has a cancellation policy that allows users to cancel their subscription at any time. However, refund policies may vary depending on the terms agreed upon at the time of purchase. It is advisable to review the specific terms or contact customer support for clarification.

Who uses Keka HR?

Keka HR is used by HR professionals, business owners, and team leaders in various sectors, including technology, healthcare, education, and more. The platform is designed to cater to the needs of organisations looking to manage their HR functions effectively.

What are the common use cases for Keka HR?

Common use cases for Keka HR include streamlining payroll processing, managing employee attendance and leave, facilitating recruitment and onboarding, conducting performance evaluations, and generating HR analytics for data-driven decision-making.

Why choose Keka HR over other options?

Keka HR is often chosen for its user-friendly interface, comprehensive features tailored to Indian businesses, and strong customer support. Its focus on improving employee engagement and simplifying HR processes makes it a preferred choice for many organisations.

How easy is it to set up Keka HR?

The setup process for Keka HR is generally considered easy, with clear guidance provided by the Keka team. They assist in onboarding and configuring the platform to meet the specific needs of businesses, reducing the time required for implementation.

Does Keka HR offer training or tutorials?

Yes, Keka HR provides training resources, including tutorials, webinars, and documentation to help users understand the platform and make the most of its features. These resources are designed to facilitate a smoother learning curve for new users.

What languages does Keka HR support?

Keka HR primarily supports English and Hindi, catering to the diverse linguistic needs of Indian businesses. This language support enhances accessibility for users across the country.

What problems does Keka HR solve?

Keka HR addresses common HR challenges such as inefficient payroll processes, fragmented HR data management, lack of employee engagement, and difficulties in recruitment. By providing a unified platform, it helps streamline and optimise various HR functions.

Is Keka HR worth the investment?

Keka HR is generally considered a worthwhile investment for businesses seeking to enhance their HR operations. Its comprehensive features, ease of use, and positive user feedback suggest that it can provide value by improving efficiency and employee satisfaction within organisations.