Kisi

Frequently Asked Questions about Kisi

Who are Kisi?

Kisi is a technology company that provides cloud-based access control solutions designed to enhance security and streamline building management. Founded in 2014, Kisi aims to offer a modern approach to access control by integrating hardware and software into a seamless user experience.

What are Kisis products?

Kisi offers a range of products that include smart locks, access control software, and mobile apps. Their hardware is designed to work with various doors and entry points, while the software provides management tools for administrators to control access permissions and monitor activity.

What services do Kisi offer?

Kisi provides installation services, ongoing technical support, and system management tools. Their services also include user training and consultancy to help businesses implement and optimise their access control systems.

What type of companies do Kisis products suit?

Kisis products are suitable for a variety of organisations, including small businesses, large enterprises, coworking spaces, educational institutions, and healthcare facilities. Their flexible solutions cater to different security needs and building types.

How much does Kisis product cost?

The cost of Kisis products varies depending on the specific solution and configuration chosen. Typically, pricing includes hardware costs, subscription fees for software access, and any additional services required. Prospective customers are encouraged to contact Kisi for detailed pricing tailored to their needs.

Does Kisi offer a free trial?

Yes, Kisi provides a free trial for potential customers to evaluate their services. This allows users to experience the platform and its functionalities before committing to a subscription.

What discounts does Kisi offer on their products?

Kisi may offer discounts or promotions at various times, particularly for bulk purchases or long-term contracts. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with Kisi?

Kisi aims to provide transparent pricing; however, additional costs may arise depending on the specific configuration, installation services, or support plans selected. Customers are encouraged to clarify any potential extra charges during the purchasing process.

Who uses Kisis products?

Kisis products are used by a diverse range of clients, including start-ups, enterprise-level organisations, educational institutions, and non-profits. Users appreciate the flexibility and scalability of Kisis solutions.

What are the main features of Kisis products/services?

Main features of Kisi include remote access management, real-time monitoring, user management, mobile access via smartphones, integration with other security systems, and data analytics for usage patterns. These features contribute to enhanced security and operational efficiency.

How does Kisi compare to its competitors?

Kisi differentiates itself from competitors through its user-friendly interface, cloud-based architecture, and robust integration capabilities. While many access control systems offer similar functionalities, Kisis focus on modern technology and user experience provides a competitive advantage.

Is Kisis platform easy to use?

Yes, Kisis platform is designed to be intuitive and user-friendly. Administrators can easily manage access permissions, view reports, and configure settings with minimal training.

How easy is it to set up Kisis product or service?

Setting up Kisis product is relatively straightforward, often involving the installation of hardware and configuration of the software through a guided process. Kisi provides support during the setup phase to ensure a smooth implementation.

Is Kisi reliable?

Kisi is known for its reliability, with a focus on uptime and security. Their cloud-based system is designed to provide consistent performance, and they have measures in place to ensure data integrity and system availability.

Does Kisi offer customer support?

Yes, Kisi offers customer support through various channels, including email, phone, and online resources. Their support team is available to assist with any technical issues or inquiries regarding their products and services.

How secure is Kisi’s platform?

Kisi employs robust security measures, including encryption, secure cloud storage, and regular updates to protect user data and access control systems. They adhere to industry standards for data protection and privacy.

Does Kisi integrate with other tools or platforms?

Yes, Kisi integrates with various third-party applications and platforms, including workplace management systems, security software, and other enterprise tools. This enables users to create a more comprehensive security ecosystem.

Can I use Kisi on mobile devices?

Yes, Kisis platform is optimised for mobile devices. Users can manage access and monitor activity through Kisis mobile app, available for both iOS and Android.

What do users say about Kisi?

User feedback about Kisi is generally positive, with many praising the ease of use, reliability, and customer support. Some users have noted the flexibility of the system as a significant advantage for managing access control across different locations.

What are the pros and cons of Kisi?

Pros: User-friendly interface, cloud-based access, flexible integration options, strong customer support.

Cons: Initial hardware costs may be higher compared to traditional systems, and some users may require training for advanced features.

How can I purchase Kisi’s services?

Kisis services can be purchased directly through their website, where prospective customers can request a demo or consultation. Alternatively, interested parties can contact Kisis sales team for tailored solutions.

What is the cancellation or refund policy for Kisi?

Kisis cancellation and refund policy varies depending on the terms of the subscription agreement. Customers should review the specific terms provided during the purchasing process or consult Kisis customer support for detailed information.

Who uses Kisi?

Kisi is utilised by various entities, including small businesses, large corporations, educational institutions, and coworking spaces. Its versatility makes it appealing to a broad audience.

What are the common use cases for Kisi?

Common use cases for Kisi include managing access to office buildings, securing sensitive areas within organisations, controlling entry for events, and providing mobile access for employees in various locations.

Why choose Kisi over other options?

Kisi offers a modern, cloud-based solution that combines ease of use with robust security features. Its flexibility, integration capabilities, and proactive customer support make it a compelling choice for organisations looking to enhance their access control systems.

How easy is it to set up Kisi?

Kisi is designed for straightforward setup, with clear instructions and support available. Most users can complete the installation and configuration with relative ease, often within a few hours.

Does Kisi offer training or tutorials?

Yes, Kisi provides training resources, including tutorials and documentation, to help users understand and maximise the features of their products. This support is available through their website and customer service channels.

What languages does Kisi support?

Kisis platform primarily supports English, but they are also expanding their offerings to include additional languages to accommodate a broader range of users globally.

What problems does Kisi solve?

Kisi addresses common challenges in traditional access control systems, such as security vulnerabilities, inefficient access management, and lack of remote control. Their solutions streamline access processes and enhance overall security.

Is Kisi worth the investment?

Many users find Kisi to be a worthwhile investment due to its modern features, flexibility, and potential for improving security and operational efficiency. It is advisable for potential customers to evaluate their specific needs and compare costs before making a decision.