Knack

Frequently Asked Questions about Knack

Who are Knack?

Knack is a technology company that provides a no-code platform for building custom applications. Founded in 2010, Knack aims to empower users to create software solutions tailored to their specific needs without requiring extensive programming knowledge.

What are Knacks products?

Knack offers a cloud-based application builder that allows users to create custom databases, web applications, and workflows. Their products include various templates and tools for managing data, automating processes, and generating reports.

What services do Knack offer?

Knack provides a range of services including application development, data management, and customer support. They also offer resources such as tutorials, documentation, and community forums to assist users in building and maintaining their applications.

What type of companies do Knacks products suit?

Knacks products are suitable for small to medium-sized businesses across various industries, including non-profits, education, and service-based companies. Their platform is ideal for organizations looking to streamline operations and improve data management.

How much does Knacks product cost?

Knack operates on a subscription-based pricing model, with plans starting at £39 per month. Pricing varies based on the features and number of users required, and users can choose from different tiers to match their needs.

Does Knack offer a free trial?

Yes, Knack offers a free trial for new users. This trial allows individuals to explore the platform and its capabilities without any commitment for a limited time period.

What discounts does Knack offer on their products?

Knack occasionally offers discounts for annual subscriptions, providing savings compared to monthly billing. Additionally, they may have promotional offers, which can be found on their website.

Are there any hidden fees or additional costs with Knack?

Knack is transparent about its pricing structure. Users are advised to review the pricing page for detailed information. There are no hidden fees, although additional costs may arise if users exceed the limits of their chosen plan.

Who uses Knacks products?

Knacks products are used by a diverse range of individuals and organisations, including project managers, educators, non-profit organisations, and small business owners who require custom applications to manage their data and workflows.

What are the main features of Knacks products/services?

Main features of Knack include a user-friendly interface for building applications, customizable database structures, integration capabilities with third-party tools, reporting and analytics, and support for mobile access.

How does Knack compare to its competitors?

Knack stands out in the no-code application development space due to its ease of use, flexibility, and extensive features. Compared to competitors, it offers a more intuitive interface and a robust support system, making it accessible for non-technical users.

Is Knacks platform easy to use?

Yes, Knacks platform is designed with user-friendliness in mind. Its drag-and-drop interface allows users to build applications without needing coding skills, making it accessible for beginners.

How easy is it to set up Knacks product or service?

Setting up Knack is straightforward. Users can create an account, select a template or start from scratch, and follow guided steps to build their application. The platform also provides tutorials and support to facilitate the setup process.

Is Knack reliable?

Knack is known for its reliability, with a robust infrastructure that ensures uptime and performance. They provide regular updates and maintenance to improve the platforms functionality and security.

Does Knack offer customer support?

Yes, Knack offers customer support through various channels, including email and a comprehensive knowledge base. Users can access tutorials, documentation, and community forums for additional assistance.

How secure is Knack’s platform?

Knack takes security seriously, implementing industry-standard measures to protect user data. This includes encryption, secure data storage, and regular security audits to ensure compliance with best practices.

Does Knack integrate with other tools or platforms?

Yes, Knack offers integration with various third-party applications and services, allowing users to connect their custom applications with other tools they may already be using, such as payment processors and email marketing platforms.

Can I use Knack on mobile devices?

Yes, Knacks applications are mobile-friendly. Users can access and manage their applications from mobile devices, ensuring flexibility and convenience on the go.

What do users say about Knack?

Users generally praise Knack for its ease of use and versatility. Many appreciate the ability to create custom applications without needing technical skills. However, some users express a desire for more advanced features and integrations.

What are the pros and cons of Knack?

Pros: User-friendly interface, no coding required, flexible customisation options, strong customer support, and mobile access.
Cons: May lack some advanced features found in more complex platforms, and pricing can increase with additional users and features.

How can I purchase Knack’s services?

Users can purchase Knacks services directly through their website. After selecting a plan, users can sign up for an account and provide payment information to start using the platform.

What is the cancellation or refund policy for Knack?

Knack offers a cancellation policy that allows users to cancel their subscription at any time. However, refunds are not typically provided for partial months or unused time, so users are encouraged to review their plans before cancelling.

What are the common use cases for Knack?

Common use cases for Knack include project management, customer relationship management (CRM), inventory tracking, event management, and data collection for research purposes.

Why choose Knack over other options?

Choosing Knack offers the benefit of a user-friendly platform that allows for rapid application development without the need for coding. Its customisation options and customer support make it a strong choice for organisations looking for tailored solutions.

Does Knack offer training or tutorials?

Yes, Knack provides extensive training resources, including tutorials, webinars, and documentation to help users understand how to effectively utilise their platform and build applications.

What languages does Knack support?

Knack primarily supports English, but its platform can be customised to accommodate various languages through user-defined fields and labels, enabling users to create applications in their preferred language.

What problems does Knack solve?

Knack addresses challenges related to data management, process automation, and custom application development. It helps organisations streamline operations, improve data accessibility, and enhance collaboration among teams.

Is Knack worth the investment?

Whether Knack is worth the investment depends on the specific needs of the organisation. For those seeking a no-code solution to build custom applications quickly and easily, it can be a valuable tool that enhances productivity and efficiency.