Lansweeper

Frequently Asked Questions about Lansweeper

Who are Lansweeper?

Lansweeper is a software company that provides IT asset management solutions. Established in 2004, Lansweeper focuses on helping organisations manage their IT infrastructure by offering tools for asset discovery, network scanning, and IT inventory management.

What are Lansweepers products?

Lansweeper offers a range of products including Lansweeper software for network discovery, asset management, and reporting. Their primary product enables users to scan and inventory all devices within a network, providing comprehensive information about hardware and software assets.

What services do Lansweeper offer?

Lansweeper provides consulting and support services to help organisations implement and optimise their asset management solutions. They also offer training sessions and resources to assist users in effectively using their software.

What type of companies do Lansweepers products suit?

Lansweepers products are suitable for a wide range of companies, from small businesses to large enterprises. Any organisation that needs to manage IT assets, track inventory, and ensure compliance can benefit from Lansweepers solutions.

How much does Lansweepers product cost?

Lansweepers pricing is tiered based on the number of assets being managed. They offer a free version with limited features, while paid plans are available through annual subscriptions. For specific pricing details, it is advisable to visit their website or contact their sales team.

Does Lansweeper offer a free trial?

Yes, Lansweeper offers a free trial of their software, allowing potential customers to explore its features and functionalities before making a purchase decision.

What discounts does Lansweeper offer on their products?

Lansweeper occasionally provides discounts for educational institutions and non-profits. Additionally, they may offer promotional pricing during specific events or seasons. It is best to check their website for current offers.

Are there any hidden fees or additional costs with Lansweeper?

Lansweepers pricing structure is transparent, and there are no hidden fees. However, organisations should consider potential costs related to additional support or training services, which may not be included in the base subscription.

Who uses Lansweepers products?

Lansweepers products are used by IT departments, system administrators, and network engineers across various industries, including education, healthcare, finance, and manufacturing.

What are the main features of Lansweepers products/services?

Main features of Lansweeper include automated network scanning, detailed asset inventory, software license management, reporting and analytics, and integration capabilities with other IT solutions.

How does Lansweeper compare to its competitors?

Lansweeper is often recognised for its ease of use, comprehensive asset discovery features, and strong reporting capabilities. Compared to competitors, Lansweeper provides a more user-friendly interface and robust functionality for managing IT assets.

Is Lansweepers platform easy to use?

Yes, Lansweepers platform is designed to be user-friendly, with a straightforward interface that facilitates navigation and access to its features. Users generally report a positive experience when using the software.

How easy is it to set up Lansweepers product or service?

Setting up Lansweeper is typically straightforward, with a guided installation process. Users can quickly configure the software to start scanning their networks and managing assets.

Is Lansweeper reliable?

Lansweeper is considered a reliable solution, with many users reporting consistent performance and accurate asset tracking. The company also regularly updates its software to improve functionality and security.

Does Lansweeper offer customer support?

Yes, Lansweeper provides customer support through various channels, including online documentation, community forums, and direct support options for paid subscribers.

How secure is Lansweeper’s platform?

Lansweeper prioritises security, implementing measures to protect user data and ensure the integrity of asset information. Regular updates and security patches are also part of their commitment to maintaining a secure platform.

Does Lansweeper integrate with other tools or platforms?

Yes, Lansweeper integrates with several third-party tools and platforms, allowing users to enhance their asset management processes and streamline their IT workflows.

Can I use Lansweeper on mobile devices?

Lansweeper primarily operates as a desktop application, but users can access certain features via web browsers on mobile devices. However, full functionality is best experienced on a desktop environment.

What do users say about Lansweeper?

Users generally appreciate Lansweeper for its comprehensive asset management capabilities, ease of use, and excellent support. However, some users have noted that the learning curve for advanced features can be steep.

What are the pros and cons of Lansweeper?

Pros: Comprehensive asset discovery, user-friendly interface, good customer support, and strong reporting features. Cons: Potential complexity for advanced features and reliance on desktop environments for full functionality.

How can I purchase Lansweeper’s services?

Users can purchase Lansweepers services directly from their website, where they can choose from available pricing plans based on their needs.

What is the cancellation or refund policy for Lansweeper?

Lansweeper offers a standard cancellation policy for its subscriptions. Users are encouraged to review the specific terms and conditions regarding refunds and cancellations on their website.

Who uses Lansweeper?

Lansweeper is used by IT professionals, system administrators, and organisations looking to manage their IT infrastructure effectively. Its user base spans across various sectors, including education, healthcare, and corporate environments.

What are the common use cases for Lansweeper?

Common use cases for Lansweeper include network inventory management, software auditing, compliance tracking, and proactive IT asset management.

Why choose Lansweeper over other options?

Lansweeper may be chosen for its combination of comprehensive asset discovery capabilities, user-friendly interface, robust reporting features, and strong customer support, making it a suitable choice for organisations of all sizes.

How easy is it to set up Lansweeper?

Setting up Lansweeper is generally straightforward, with a user-friendly installation process that allows for quick configuration and deployment within a network.

Does Lansweeper offer training or tutorials?

Yes, Lansweeper offers various training resources, including tutorials, documentation, and webinars, to help users maximise the benefits of their software.

What languages does Lansweeper support?

Lansweeper primarily supports English, but additional language options may be available in the user interface to accommodate a broader audience.

What problems does Lansweeper solve?

Lansweeper addresses challenges related to IT asset visibility, management, compliance, and reporting, enabling organisations to maintain accurate records of their IT infrastructure.

Is Lansweeper worth the investment?

For organisations needing robust IT asset management tools, Lansweeper is generally regarded as a worthwhile investment due to its comprehensive features, ease of use, and solid customer support.