Level Access Accessibility Platform

Frequently Asked Questions about Level Access

Who are Level Access?

Level Access is a company that focuses on digital accessibility, helping organisations ensure their websites, applications, and digital content are accessible to all users, including those with disabilities. Their mission is to empower companies to create inclusive experiences through compliance with accessibility standards.

What are Level Accesss products?

Level Access offers a range of products that include accessibility testing tools, training programmes, and consultancy services aimed at improving digital accessibility. Their key products include the Accessibility Management Platform, which helps manage accessibility compliance, and automated testing solutions that identify accessibility issues.

What services do Level Access offer?

Level Access provides various services, including accessibility audits, training and workshops, remediation support, and ongoing compliance management. They also offer strategic consulting to help organisations develop and implement accessibility policies.

What type of companies do Level Accesss products suit?

Level Accesss products are suitable for a wide range of companies, including large enterprises, educational institutions, government agencies, and non-profit organisations. Any organisation that seeks to enhance its digital accessibility and comply with legal standards can benefit from their offerings.

How much do Level Accesss products cost?

Pricing for Level Accesss products varies based on the specific services and solutions required. For detailed pricing information, organisations are encouraged to contact Level Access directly for a tailored quote that fits their needs.

Does Level Access offer a free trial?

Level Access does not commonly offer a free trial for its services. However, potential customers can inquire about demonstrations or initial consultations to better understand how their products can meet specific accessibility needs.

What discounts does Level Access offer on their products?

Level Access occasionally provides discounts or special pricing for non-profit organisations and educational institutions. Interested parties should contact Level Access to explore available discount options.

Are there any hidden fees or additional costs with Level Access?

Level Access aims to maintain transparency in pricing. Any additional costs or fees should be clearly communicated before the final agreement is made. It is advisable to discuss all potential costs during the initial consultation.

Who uses Level Accesss products?

Level Accesss products are used by a diverse array of clients, including Fortune 500 companies, educational institutions, and government agencies. Their clients are typically those who are committed to improving accessibility and ensuring compliance with relevant laws and standards.

What are the main features of Level Accesss products/services?

Main features of Level Accesss products include automated accessibility testing, detailed reporting on compliance status, training modules for staff, and ongoing support for remediation efforts. Their platform is designed to streamline the accessibility management process.

How does Level Access compare to its competitors?

Level Access distinguishes itself through its comprehensive approach to accessibility, combining technology with expert consulting services. While there are other accessibility tools available, Level Access provides a more integrated solution that includes ongoing support and training.

Is Level Accesss platform easy to use?

Yes, Level Accesss platform is designed with user experience in mind, providing intuitive navigation and clear reporting. Users can easily access tools and resources needed to manage accessibility compliance.

How easy is it to set up Level Accesss product or service?

Setting up Level Accesss services typically involves an initial consultation to assess needs, followed by tailored implementation. Most clients find the onboarding process straightforward, guided by Level Accesss support team.

Is Level Access reliable?

Level Access is recognised as a reliable provider of digital accessibility solutions. They have established a strong reputation in the industry, backed by positive client testimonials and a history of successful implementations.

Does Level Access offer customer support?

Yes, Level Access offers customer support to assist clients with any questions or issues related to their products and services. Support is available via multiple channels, including phone and email.

How secure is Level Access’s platform?

Level Access takes security seriously and implements robust measures to protect user data. Their platform adheres to industry best practices for security and compliance, ensuring that client information is safeguarded.

Does Level Access integrate with other tools or platforms?

Yes, Level Accesss platform can integrate with various other tools and platforms, enhancing its functionality and allowing for a more seamless workflow in managing accessibility efforts.

Can I use Level Access on mobile devices?

Level Accesss platform is accessible via mobile devices, allowing users to manage and monitor accessibility compliance on-the-go. The mobile interface is optimised for usability across different screen sizes.

What do users say about Level Access?

Users generally provide positive feedback about Level Access, highlighting the effectiveness of their tools, the depth of knowledge in their consulting services, and the overall impact on improving accessibility within their organisations.

What are the pros and cons of Level Access?

Pros of Level Access include comprehensive accessibility solutions, expert consulting, and strong customer support. Potential cons might include the need for investment in services and the complexity of some features for new users.

How can I purchase Level Access’s services?

Interested parties can purchase Level Accesss services by contacting their sales team through the website. They will provide further details on the offerings and assist with the purchasing process.

What is the cancellation or refund policy for Level Access?

Level Accesss cancellation and refund policy may vary based on the specific services contracted. Clients are encouraged to review the terms and conditions or speak directly with a representative for detailed information.

What are the common use cases for Level Access?

Common use cases for Level Access include ensuring website compliance with accessibility standards, training staff on accessibility best practices, and conducting audits to identify and remediate accessibility issues.

Why choose Level Access over other options?

Choosing Level Access can be advantageous due to their comprehensive approach, combining technology with expert consulting and training to create a more holistic accessibility strategy compared to competitors.

How easy is it to set up Level Access?

The setup process for Level Access is generally user-friendly, supported by a dedicated team that guides clients through initial assessments and implementation steps tailored to their specific needs.

Does Level Access offer training or tutorials?

Yes, Level Access provides training and tutorials as part of their services. These resources are designed to educate clients on best practices for maintaining digital accessibility.

What languages does Level Access support?

Level Access primarily operates in English; however, they may offer resources or support in other languages upon request, depending on the clients geographical location or needs.

What problems does Level Access solve?

Level Access addresses the challenges organisations face in achieving digital accessibility compliance, helping them to identify and remedy accessibility barriers in their digital content.

Is Level Access worth the investment?

Investing in Level Accesss services is generally seen as worthwhile for organisations committed to improving accessibility. The long-term benefits of compliance, inclusivity, and customer satisfaction often outweigh the initial costs.