Lever

Frequently Asked Questions about Lever

Who are Lever?

Lever is a recruitment software company that provides a comprehensive talent acquisition platform designed to streamline and enhance the hiring process for businesses of all sizes. Established to improve collaboration between hiring teams and candidates, Lever combines applicant tracking and customer relationship management (CRM) features into one unified solution.

What are Levers products?

Lever offers two main products: Lever Hire and Lever Nurture. Lever Hire is an applicant tracking system that facilitates the hiring process, while Lever Nurture is a talent CRM that helps companies build and maintain relationships with potential candidates. Together, these tools support the entire recruitment lifecycle.

What services do Lever offer?

Lever provides various services including recruitment analytics, candidate sourcing, interview scheduling, collaborative hiring tools, and seamless integration options with other HR software. They also offer training and support to help companies maximise their use of the platform.

What type of companies do Levers products suit?

Levers products are suitable for a wide range of companies, from small startups to large enterprises, across various industries seeking to enhance their recruitment processes and improve candidate experience.

How much do Levers products cost?

Levers pricing varies based on the size of the organisation and the specific features required. As pricing is typically custom-tailored, prospective customers are encouraged to contact Lever for a detailed quote based on their needs.

Does Lever offer a free trial?

Yes, Lever offers a free trial for interested users. This allows potential customers to explore the platforms features and assess its suitability for their recruitment needs before making a commitment.

What discounts does Lever offer on their products?

Lever occasionally provides discounts or promotional pricing, particularly for annual subscriptions or non-profit organisations. It is recommended to inquire directly with Lever for any ongoing promotions or discounts.

Are there any hidden fees or additional costs with Lever?

Lever does not have hidden fees; however, additional costs may arise from optional add-ons or integrations with other software solutions. It is advisable to clarify all potential costs during the initial consultation with Lever.

Who uses Levers products?

Levers products are used by HR professionals, recruiters, and hiring managers across various sectors, including technology, healthcare, finance, and retail, among others. The platform is designed for teams that prioritise effective collaboration and data-driven hiring practices.

What are the main features of Levers products/services?

Key features of Lever include an intuitive user interface, advanced reporting and analytics, candidate relationship management, interview scheduling tools, collaborative hiring capabilities, and integrations with other HR and productivity tools.

How does Lever compare to its competitors?

Lever stands out from its competitors by offering a combination of ATS and CRM functionalities in one platform, which enhances user experience and recruitment efficiency. Additionally, its focus on collaboration and candidate engagement sets it apart in the recruitment software market.

Is Levers platform easy to use?

Yes, Levers platform is designed with user experience in mind, featuring a clean and intuitive interface that allows users to navigate easily through various functionalities without extensive training.

How easy is it to set up Levers product or service?

Setting up Lever is generally straightforward, with guided onboarding processes and dedicated support provided by Levers team to assist organisations in integrating the platform into their existing hiring practices.

Is Lever reliable?

Lever is considered a reliable platform, with a strong track record of uptime and performance, bolstered by positive user reviews highlighting its functionality and customer support.

Does Lever offer customer support?

Yes, Lever provides customer support through various channels, including email, live chat, and a comprehensive help centre with documentation, webinars, and tutorials to assist users.

How secure is Lever’s platform?

Lever prioritises security and employs industry-standard security measures including data encryption, secure user authentication, and compliance with data protection regulations to safeguard user information.

Does Lever integrate with other tools or platforms?

Lever offers a variety of integrations with popular HR software, productivity tools, and job boards to enhance the recruitment process and ensure a seamless workflow for users.

Can I use Lever on mobile devices?

Yes, Levers platform is mobile-friendly, allowing users to access and manage their recruitment activities from smartphones and tablets, ensuring flexibility and convenience.

What do users say about Lever?

Users generally report positive experiences with Lever, praising its user-friendly interface, powerful features, and excellent customer support. Feedback often highlights the effectiveness of its collaborative tools and analytics capabilities.

What are the pros and cons of Lever?

Pros include an intuitive interface, robust features, strong customer support, and effective analytics. Cons may include the initial setup time and the potential for higher costs compared to simpler ATS options, depending on the features chosen.

How can I purchase Lever’s services?

Interested customers can purchase Levers services by contacting their sales team through the official website, where they can receive a tailored quote and discuss specific needs and features.

What is the cancellation or refund policy for Lever?

Levers cancellation and refund policy may vary based on the terms agreed upon during the purchase. It is advisable for customers to review the contract details or consult with Levers sales team for specific information regarding cancellations and refunds.

What are the common use cases for Lever?

Common use cases for Lever include managing job postings, tracking applicant progress, conducting interviews, engaging with potential candidates, and generating recruitment analytics to inform hiring strategies.

Why choose Lever over other options?

Choosing Lever may be advantageous for organisations seeking an integrated solution that combines ATS and CRM functionalities, along with strong collaborative features and data-driven insights to improve recruitment outcomes.

How easy is it to set up Lever?

As mentioned earlier, the setup process for Lever is designed to be user-friendly, with support provided to facilitate the transition and integration into existing recruitment workflows.

Does Lever offer training or tutorials?

Yes, Lever provides training resources, including tutorials, webinars, and documentation, to help users understand the platforms features and maximise its capabilities.

What languages does Lever support?

Lever primarily supports English, though it may have additional language capabilities for specific features or documentation. It is recommended to confirm with Lever for details on language support.

What problems does Lever solve?

Lever addresses common recruitment challenges such as inefficient hiring processes, poor candidate experience, lack of collaboration among hiring teams, and limited data insights for decision-making.

Is Lever worth the investment?

Many users find Lever to be a worthwhile investment due to its comprehensive features, ease of use, and ability to enhance the recruitment process, ultimately leading to better hiring outcomes.