LogRhythm SIEM

Frequently Asked Questions about Exabeam

Who are Exabeam?

Exabeam is a cybersecurity company that specialises in security information and event management (SIEM) solutions. Founded in 2013, Exabeam focuses on providing organisations with tools to detect, investigate, and respond to security threats using advanced analytics and machine learning.

What are Exabeams products?

Exabeam offers a variety of products designed to enhance security operations, including:

• Exabeam SIEM: A security information and event management platform that provides real-time threat detection and incident response capabilities.
• Exabeam Advanced Analytics: Utilises machine learning to enhance threat detection and reduce false positives.
• Exabeam Incident Responder: A tool that streamlines the incident response process.
• Exabeam Cloud Security: Focuses on securing cloud environments and services.

What services do Exabeam offer?

Exabeam provides a range of services including:

• Implementation and deployment support for their SIEM solutions.
• Consulting services to help organisations optimise their security posture.
• Training and educational resources for security teams.
• Ongoing technical support and customer service.

What type of companies do Exabeams products suit?

Exabeams products are suitable for a wide range of companies, from small businesses to large enterprises. Industries that commonly benefit from Exabeam solutions include finance, healthcare, retail, and technology, where data protection and regulatory compliance are critical.

How much do Exabeams products cost?

The cost of Exabeams products varies depending on the size of the organisation, the number of users, and the specific solutions chosen. Pricing is typically provided on a subscription basis and potential customers are encouraged to contact Exabeam directly for a customised quote.

Does Exabeam offer a free trial?

Exabeam does not publicly advertise a free trial for their products; however, prospective customers may inquire about demo sessions that allow them to explore the platforms features and capabilities.

What discounts does Exabeam offer on their products?

Exabeam may offer promotional discounts or special pricing for long-term commitments or volume purchases. Customers are advised to reach out to Exabeams sales team for information on any current offers.

Are there any hidden fees or additional costs with Exabeam?

Exabeam aims to provide transparent pricing, but additional costs may arise from optional services such as advanced support packages, training, or custom integrations. Customers should review the terms during the purchasing process to understand all potential costs.

Who uses Exabeams products?

Exabeams products are used by security teams within organisations across various sectors, including IT professionals, security analysts, and compliance officers who require robust solutions to manage and mitigate security threats.

What are the main features of Exabeams products/services?

Main features of Exabeams products include:

• Real-time threat detection and alerts.
• Advanced analytics and machine learning capabilities.
• Automated incident response workflows.
• Integration with various security tools and platforms.
• Comprehensive reporting and compliance support.

How does Exabeam compare to its competitors?

Exabeam is recognised for its user-friendly interface and advanced analytics capabilities, which differentiate it from traditional SIEM tools. It focuses on reducing false positives and streamlining workflows, appealing to organisations looking for efficacy in threat detection and response.

Is Exabeams platform easy to use?

Many users find Exabeams platform intuitive and user-friendly, with a streamlined interface that facilitates navigation and operational efficiency. Training and support materials are also provided to help users maximise their use of the platform.

How easy is it to set up Exabeams product or service?

The setup process for Exabeams products varies based on the complexity of the environment. Exabeam provides support during implementation to ensure a smooth transition, and many users report a straightforward setup experience.

Is Exabeam reliable?

Exabeam is known for its reliable performance in detecting and mitigating security threats, with a strong emphasis on uptime and system performance. Users generally report satisfaction with the reliability of the platform.

Does Exabeam offer customer support?

Yes, Exabeam offers customer support through various channels, including phone, email, and online resources. Their support team is available to assist customers with technical issues and inquiries.

How secure is Exabeam’s platform?

Exabeams platform is designed with security in mind, employing various measures such as encryption, access controls, and regular security assessments to protect customer data and ensure compliance with industry standards.

Does Exabeam integrate with other tools or platforms?

Yes, Exabeam offers integration with a wide range of security tools and platforms, allowing organisations to enhance their security ecosystem and streamline their operations effectively.

Can I use Exabeam on mobile devices?

Exabeams platform is primarily designed for desktop use. However, certain functionalities may be accessible through mobile devices via responsive web designs or mobile applications, depending on the specific features offered.

What do users say about Exabeam?

User feedback on Exabeam is generally positive, with many highlighting its effectiveness in threat detection and ease of use. However, some users have noted that initial setup can be complex, depending on the existing infrastructure.

What are the pros and cons of Exabeam?

Pros:

• Advanced analytics and machine learning capabilities.
• User-friendly interface.
• Strong incident response features.

Cons:

• Initial setup may require significant resources.
• Pricing may be a consideration for smaller organisations.

How can I purchase Exabeam’s services?

Exabeam’s services can be purchased directly through their website or by contacting their sales team for a consultation and customised pricing based on specific needs.

What is the cancellation or refund policy for Exabeam?

Exabeam has specific terms regarding cancellations and refunds that may vary based on the type of service purchased. Customers should consult the service agreement or contact Exabeam for detailed policy information.

Who uses Exabeam?

Exabeam is utilised by security professionals across various industries who require effective solutions to manage and respond to security threats. This includes teams in IT, compliance, and risk management.

What are the common use cases for Exabeam?

Common use cases for Exabeam include:

• Real-time security monitoring and threat detection.
• Incident response and management.
• Compliance reporting and auditing.

Why choose Exabeam over other options?

Exabeam distinguishes itself through its focus on advanced analytics that reduce false positives, its user-friendly interface, and its ability to streamline incident response, making it a compelling choice for organisations seeking a modern SIEM solution.

How easy is it to set up Exabeam?

While the ease of setup can depend on the existing infrastructure, Exabeam provides comprehensive support during the implementation phase to ensure a smooth and efficient setup process for users.

Does Exabeam offer training or tutorials?

Yes, Exabeam offers training resources and tutorials to help users understand and effectively utilise their products, ensuring that security teams can make the most of the platforms capabilities.

What languages does Exabeam support?

Exabeam primarily supports English, but may offer resources in other languages depending on the region and customer base. Prospective users should confirm language support when contacting Exabeam.

What problems does Exabeam solve?

Exabeam addresses common security challenges, such as detecting sophisticated threats, reducing the time spent on incident response, and minimising false positives, thereby enhancing overall security operations.

Is Exabeam worth the investment?

Many organisations find Exabeams offerings to be a valuable investment due to its advanced capabilities in threat detection and response, ultimately improving their security posture and operational efficiency. However, the suitability will depend on the specific needs and resources of the organisation.