Lola.com

Frequently Asked Questions about Lola.com

Who are Lola.com?

Lola.com is a business travel management platform that aims to simplify and streamline the process of booking and managing corporate travel. Founded in 2015, the company focuses on providing innovative solutions to enhance the travel experience for companies and their employees.

What are Lola.coms products?

Lola.com offers a travel management platform designed for companies, which includes features such as travel booking, itinerary management, expense tracking, and reporting tools. Their products are tailored to improve efficiency and reduce costs associated with business travel.

What services do Lola.com offer?

Lola.com provides a suite of services that include travel booking services, 24/7 travel support, expense management, and analytics for travel spending. These services are designed to help businesses manage their travel requirements more effectively.

What type of companies do Lola.coms products suit?

Lola.coms products are suitable for small to medium-sized businesses as well as larger enterprises that require a structured approach to managing their corporate travel. The platform is particularly beneficial for companies with frequent travel needs and those looking to optimise travel budgets.

How much does Lola.coms product cost?

The pricing for Lola.com is typically subscription-based and varies depending on the size of the company and the specific features required. For detailed pricing information, it is advisable to contact Lola.com directly for a customised quote.

Does Lola.com offer a free trial?

Yes, Lola.com offers a free trial for new users. This allows potential customers to explore the platform and its features before committing to a subscription.

What discounts does Lola.com offer on their products?

Lola.com may provide discounts for annual subscriptions or for companies that commit to using their services for an extended period. Specific discount details can vary, so it is recommended to inquire directly with the sales team for the latest offers.

Are there any hidden fees or additional costs with Lola.com?

Lola.com is transparent about its pricing, but users should be aware that additional costs may arise from specific services or features not included in the base subscription. It is advisable to review the terms carefully to avoid unexpected charges.

Who uses Lola.coms products?

Lola.coms products are used by business professionals, travel managers, and finance teams within organisations that require comprehensive travel management solutions. Users typically include those responsible for booking travel, managing expenses, and analysing travel data.

What are the main features of Lola.coms products/services?

Main features of Lola.com include user-friendly travel booking, mobile access, real-time itinerary management, 24/7 customer support, expense tracking, and detailed reporting capabilities. These features work together to provide a comprehensive travel management experience.

How does Lola.com compare to its competitors?

Lola.com is known for its user-friendly interface and strong customer support, which may set it apart from competitors. While other platforms may offer similar services, Lola.com focuses on providing a seamless experience for both travellers and administrators, with robust tools for managing travel efficiently.

Is Lola.coms platform easy to use?

Yes, Lola.com is designed with user experience in mind, featuring an intuitive interface that simplifies the travel booking process. Users generally report that navigating the platform is straightforward and user-friendly.

How easy is it to set up Lola.coms product or service?

Setting up Lola.com is relatively easy. New users are guided through the onboarding process, which includes account creation and configuration of travel policies. The support team is available to assist with any questions during the setup.

Is Lola.com reliable?

Lola.com has built a reputation for reliability, offering consistent service and support to its users. The platforms infrastructure is designed to ensure uptime and performance, making it a dependable choice for corporate travel management.

Does Lola.com offer customer support?

Yes, Lola.com provides customer support through multiple channels, including phone, email, and live chat. Their support team is available 24/7 to assist users with any queries or issues that may arise.

How secure is Lola.coms platform?

Lola.com prioritises user security by implementing industry-standard security measures, including data encryption and secure payment processing. The platform is designed to protect sensitive information related to travel bookings and expenses.

Does Lola.com integrate with other tools or platforms?

Yes, Lola.com offers integrations with various tools and platforms, including expense management systems and accounting software. This allows for seamless data transfer and enhanced functionality within users’ existing workflows.

Can I use Lola.com on mobile devices?

Yes, Lola.com has a mobile application that allows users to manage their travel on-the-go. The mobile platform is designed to provide a similar experience to the desktop version, enabling users to book travel and access itineraries easily from their mobile devices.

What do users say about Lola.com?

Users generally provide positive feedback about Lola.com, praising its ease of use, customer service, and the efficiency of its travel management tools. Many users appreciate the platforms ability to simplify the travel booking process and enhance visibility over travel expenses.

What are the pros and cons of Lola.com?

Pros of Lola.com include its user-friendly interface, comprehensive customer support, and effective travel management features. Cons may include limitations in customisation for some users and potential pricing concerns for smaller businesses.

How can I purchase Lola.coms services?

To purchase Lola.coms services, interested parties can visit the official website and request a demo or consultation. Following that, they can choose a suitable subscription plan based on their companys needs.

What is the cancellation or refund policy for Lola.com?

Lola.coms cancellation and refund policy is typically outlined during the subscription process. It is recommended to review this policy or contact customer support for specific details regarding cancellations and refunds.

What are the common use cases for Lola.com?

Common use cases for Lola.com include booking business travel, managing travel itineraries, tracking expenses related to travel, and generating reports for travel spending. Companies use the platform to enhance their travel management processes and improve efficiency.

Why choose Lola.com over other options?

Choosing Lola.com may be beneficial for organisations that prioritise user experience, require dedicated customer support, and seek a comprehensive travel management solution without excessive complexity. The platforms focus on business travel can provide tailored solutions that meet specific organisational needs.

How easy is it to set up Lola.com?

As mentioned earlier, setting up Lola.com is straightforward, with guided onboarding processes in place. Users can quickly establish their accounts and configure travel policies with assistance available as needed.

Does Lola.com offer training or tutorials?

Yes, Lola.com provides training resources and tutorials for users to help them maximise the platforms features. These resources are available online and can assist users in becoming proficient with the system.

What languages does Lola.com support?

Lola.com primarily supports English, but users should check with the company for any additional language support or resources that may be available.

What problems does Lola.com solve?

Lola.com addresses common challenges associated with corporate travel, such as inefficient booking processes, lack of visibility into travel expenses, and difficulties in managing itineraries. The platform aims to simplify these processes and improve overall travel management.

Is Lola.com worth the investment?

The value of Lola.com as an investment depends on a companys specific travel needs and budget. Businesses that require a streamlined approach to travel management and seek to enhance efficiency may find that the platform offers a worthwhile return on investment.