Frequently Asked Questions about Lyyti

Who are Lyyti?

Lyyti is a Finnish company that provides event management software designed to simplify the planning, execution, and evaluation of events. Founded in 2008, Lyyti aims to streamline the event process for organisations of all sizes, enabling them to create impactful experiences.

What are Lyytis products?

Lyytis primary product is its event management platform, which includes functionalities such as registration management, ticketing, event marketing, and participant communication tools. Additionally, Lyyti offers features for feedback collection and reporting to evaluate event success.

What services do Lyyti offer?

Lyyti provides a range of services that include event planning support, customer training, and ongoing customer service. They also offer consultation for optimising event strategies and improving attendee engagement.

What type of companies do Lyytis products suit?

Lyytis products are suitable for a variety of organisations, including corporations, educational institutions, non-profits, and government agencies. Any entity that hosts events, from small meetings to large conferences, can benefit from Lyytis solutions.

How much does Lyytis product cost?

Lyyti offers various pricing plans based on the features required and the number of events hosted. Pricing details are available on their website, and potential customers are encouraged to contact Lyyti for a tailored quote based on their specific needs.

Does Lyyti offer a free trial?

Yes, Lyyti offers a free trial for users to explore the platform’s features and functionalities before committing to a paid plan.

What discounts does Lyyti offer on their products?

Lyyti may offer discounts for long-term subscriptions or for non-profit organisations. Specific details regarding discounts can be obtained by contacting their sales team.

Are there any hidden fees or additional costs with Lyyti?

Lyyti is transparent about its pricing structure. Any additional costs, such as payment processing fees for ticket sales, are communicated clearly during the onboarding process.

Who uses Lyytis products?

Lyytis products are used by event planners, marketers, and administrators across various sectors, including business, education, and non-profits, who require an efficient way to manage events.

What are the main features of Lyytis products/services?

Main features of Lyyti include:

• Event registration and ticketing
• Customisable event websites
• Email invitations and reminders
• Surveys and feedback forms
• Comprehensive reporting and analytics

How does Lyyti compare to its competitors?

Lyyti stands out in the event management software market due to its user-friendly interface and robust functionality tailored for European users. Compared to competitors, Lyyti offers specific features for compliance with European data regulations and local payment processing options.

Is Lyytis platform easy to use?

Yes, Lyytis platform is designed with user experience in mind, featuring an intuitive interface that allows users to navigate through its various functionalities with ease.

How easy is it to set up Lyytis product or service?

Setting up Lyytis service is straightforward, with guided processes for creating events and managing registrations. The platform also provides tutorials and customer support to assist users during the setup.

Is Lyyti reliable?

Lyyti is considered reliable, with a strong reputation in the market. The platform is used by many organisations successfully, and it has established a track record of uptime and performance.

Does Lyyti offer customer support?

Yes, Lyyti offers customer support through various channels, including email and live chat, ensuring users can receive assistance when needed.

How secure is Lyyti’s platform?

Lyyti prioritises security and complies with GDPR regulations. The platform employs measures such as data encryption and secure payment processing to protect user information.

Does Lyyti integrate with other tools or platforms?

Yes, Lyyti offers integrations with various third-party tools, including CRM systems, marketing platforms, and payment gateways, allowing users to streamline their workflows.

Can I use Lyyti on mobile devices?

Lyytis platform is optimised for mobile devices, enabling users to manage events and access features from smartphones and tablets.

What do users say about Lyyti?

Users generally report positive experiences with Lyyti, highlighting its ease of use, comprehensive feature set, and responsive customer support. Feedback often praises the platforms ability to simplify event management.

What are the pros and cons of Lyyti?

Pros:

• User-friendly interface
• Comprehensive features for event management
• Good customer support

Cons:

• Pricing may be higher than some competitors
• Some advanced features may require additional training

How can I purchase Lyyti’s services?

Users can purchase Lyytis services directly through their website, where they can choose a suitable plan and complete the registration process.

What is the cancellation or refund policy for Lyyti?

Lyytis cancellation and refund policies are outlined in their terms of service. Generally, users can cancel subscriptions and may be eligible for refunds based on the conditions specified during the purchase.

What are the common use cases for Lyyti?

Common use cases for Lyyti include managing conferences, workshops, webinars, training sessions, and corporate events, as well as gathering feedback through surveys.

Why choose Lyyti over other options?

Lyyti offers a tailored solution for European organisations with a focus on compliance, user-friendly design, and comprehensive support, making it a strong choice for event management.

How easy is it to set up Lyyti?

The setup process for Lyyti is user-friendly, with clear instructions and support available to assist in creating and managing events quickly.

Does Lyyti offer training or tutorials?

Yes, Lyyti provides training resources and tutorials to help users understand the platforms functionalities and maximise its potential.

What languages does Lyyti support?

Lyyti primarily supports Finnish, Swedish, and English, catering to a broad audience in the Nordic region and beyond.

What problems does Lyyti solve?

Lyyti addresses common challenges in event management, such as registration complexity, participant communication, and data collection, helping organisations streamline their event processes.

Is Lyyti worth the investment?

Many users find Lyyti to be a valuable investment due to its comprehensive feature set and the time savings it provides in managing events, making it a worthwhile option for organisations that frequently host events.