Majesco Digital1st Insurance Platform FAQ

Who are Majesco?

Majesco is a leading provider of insurance technology solutions, dedicated to delivering innovative software and services that empower insurance companies to transform their business models and enhance customer experiences.

What are Majescos products?

Majesco offers a comprehensive suite of products including policy administration, billing, claims management, and digital engagement solutions specifically tailored for the insurance sector. Their flagship product is the Digital1st Insurance Platform.

What services do Majesco offer?

Majesco provides a range of services including implementation, consulting, support, and training related to their insurance technology solutions. They focus on enabling insurers to adopt and integrate new technologies effectively.

What type of companies do Majescos products suit?

Majescos products are suitable for various types of insurance companies, including life, health, property, and casualty insurers, as well as insurtech startups looking to enhance their digital capabilities.

How much does Majescos product cost?

The cost of Majescos products varies depending on the specific solution and the scale of implementation. Prospective clients are encouraged to contact Majesco directly for a customised quote based on their needs.

Does Majesco offer a free trial?

Majesco does not explicitly advertise a free trial for their Digital1st Insurance Platform. Interested parties should reach out to Majesco for potential demo options or pilot programmes.

What discounts does Majesco offer on their products?

Majesco may offer discounts or promotional pricing based on contract terms or long-term commitments. It is advisable to inquire directly with their sales department for any available discounts.

Are there any hidden fees or additional costs with Majesco?

Majesco aims to maintain transparency in their pricing structure. However, additional costs may arise from customisation, integration, or additional support services. Clients should clarify all potential costs during the sales process.

Who uses Majescos products?

Majescos products are used by insurance companies of various sizes, including established insurers and emerging insurtech firms, looking to modernise their operations and enhance customer engagement.

What are the main features of Majescos products/services?

Main features of Majescos Digital1st Insurance Platform include policy administration, claims processing, billing, customer engagement tools, and robust analytics capabilities, all designed to facilitate digital transformation in insurance.

How does Majesco compare to its competitors?

Majesco distinguishes itself through its focus on digital-first solutions, extensive industry experience, and a flexible platform that supports rapid deployment and integration compared to traditional insurance technology providers.

Is Majescos platform easy to use?

The Digital1st Insurance Platform is designed with user-friendliness in mind, featuring an intuitive interface that aims to simplify the user experience for both insurers and their customers.

How easy is it to set up Majescos product or service?

The setup process for Majescos products is supported by their implementation team, which assists clients in configuring the platform to meet their specific requirements, making the transition as smooth as possible.

Is Majesco reliable?

Majesco has established a reputation for reliability within the insurance technology sector, with numerous successful implementations and positive feedback from clients in various markets.

Does Majesco offer customer support?

Yes, Majesco provides customer support through various channels, including phone and email, to assist clients with any issues or questions regarding their products and services.

How secure is Majesco’s platform?

Majesco prioritises security, implementing industry-standard measures to protect client data and ensure compliance with relevant regulations, thus providing a secure environment for users.

Does Majesco integrate with other tools or platforms?

Yes, Majescos Digital1st Insurance Platform is designed to integrate seamlessly with various third-party tools and platforms, allowing for enhanced functionality and streamlined operations.

Can I use Majesco on mobile devices?

The Digital1st Insurance Platform supports mobile accessibility, enabling users to access its features on smartphones and tablets, thereby enhancing flexibility and usability.

What do users say about Majesco?

User feedback on Majescos products generally highlights the platforms flexibility, modern features, and the support provided by their team. Specific experiences may vary based on individual company needs.

What are the pros and cons of Majesco?

Pros of Majesco include a comprehensive suite of features, strong customer support, and a focus on digital transformation. Cons may involve the need for customisation and potential costs associated with implementation.

How can I purchase Majesco’s services?

Interested clients can purchase Majesco’s services by contacting their sales team through the website, where they can discuss specific needs and receive guidance on the purchasing process.

What is the cancellation or refund policy for Majesco?

Majescos cancellation and refund policy details are typically outlined in the service agreement. Clients should review these terms carefully and consult with Majesco for specific inquiries.

Who uses Majesco?

Majescos products are utilised by a diverse range of insurance firms, from established companies to innovative startups, all seeking to modernise their operations and improve customer engagement.

What are the common use cases for Majesco?

Common use cases for Majescos Digital1st Insurance Platform include policy management, claims processing, customer engagement, and data analytics, aimed at improving operational efficiency and customer satisfaction.

Why choose Majesco over other options?

Majesco is chosen for its comprehensive digital solutions, industry expertise, and commitment to customer success, making it a preferred partner for insurers aiming to undergo digital transformation.

How easy is it to set up Majesco?

The setup process is designed to be straightforward, with dedicated support from Majescos team to ensure clients can effectively implement the platform within their existing operations.

Does Majesco offer training or tutorials?

Yes, Majesco provides training and tutorials as part of their service offerings to ensure users are well-equipped to utilise the platform effectively.

What languages does Majesco support?

Majescos platform predominantly supports English, but they may offer additional language options depending on the regional requirements of their clients.

What problems does Majesco solve?

Majesco helps insurers solve challenges related to legacy systems, operational inefficiencies, and the need for enhanced customer engagement in a rapidly evolving digital landscape.

Is Majesco worth the investment?

The value of Majescos offerings is often determined by the specific needs and goals of the insurance company. Many clients report a positive return on investment through improved operational efficiencies and customer satisfaction.