ManageEngine Endpoint DLP Plus

Frequently Asked Questions about ManageEngine Endpoint DLP

Who are ManageEngine?

ManageEngine is a division of Zoho Corporation, providing IT management software for enterprises. Established in 1996, it offers a wide range of products that help IT teams manage their infrastructure and operations efficiently.

What are ManageEngines products?

ManageEngine offers a variety of products including IT service management, network monitoring, security information and event management (SIEM), endpoint management, and application performance management, among others.

What services do ManageEngine offer?

ManageEngine provides services such as IT asset management, user management, network monitoring, help desk solutions, security management, and compliance solutions, tailored to meet the needs of IT teams.

What type of companies do ManageEngines products suit?

ManageEngines products are suitable for small to large enterprises across various industries, including healthcare, finance, education, and government, that require efficient IT management and security solutions.

How much does ManageEngines product cost?

Pricing for ManageEngine products varies based on the specific solution and features selected. Detailed pricing information can be found on the ManageEngine website or by contacting their sales team for customised quotes.

Does ManageEngine offer a free trial?

Yes, ManageEngine offers a free trial for many of its products, allowing potential customers to evaluate the software before making a purchase.

What discounts does ManageEngine offer on their products?

ManageEngine occasionally offers discounts and promotions. It is advisable to check their website or contact their sales team for the most current offers.

Are there any hidden fees or additional costs with ManageEngine?

ManageEngine is transparent about its pricing. However, additional costs may arise for optional features, premium support, or third-party integrations. Review the pricing details carefully during the purchase process.

Who uses ManageEngines products?

ManageEngines products are used by IT professionals, system administrators, and security teams within organisations of various sizes, from startups to large corporations.

What are the main features of ManageEngines products/services?

Main features include data loss prevention, endpoint security, user activity monitoring, policy enforcement, and incident response capabilities, designed to protect sensitive data and ensure compliance.

How does ManageEngine compare to its competitors?

ManageEngine offers competitive pricing and a comprehensive suite of IT management tools, often regarded for its user-friendly interface and robust features compared to other solutions in the market.

Is ManageEngines platform easy to use?

Yes, ManageEngines platform is designed to be user-friendly, with intuitive navigation and accessible features, suitable for users with varying levels of technical expertise.

How easy is it to set up ManageEngines product or service?

Setting up ManageEngine products typically involves straightforward installation and configuration processes, supported by documentation and resources provided by the company.

Is ManageEngine reliable?

ManageEngine is considered reliable, with a strong track record of uptime and performance, supported by extensive customer feedback and reviews.

Does ManageEngine offer customer support?

Yes, ManageEngine provides customer support through various channels including email, phone, and online resources, ensuring users receive assistance when needed.

How secure is ManageEngine’s platform?

ManageEngine prioritises security with features such as encryption, access controls, and regular updates to protect user data and comply with industry standards.

Does ManageEngine integrate with other tools or platforms?

Yes, ManageEngine supports integration with various third-party applications and tools, enhancing its functionality and allowing for a more streamlined IT workflow.

Can I use ManageEngine on mobile devices?

ManageEngine offers mobile access through its mobile applications, allowing users to manage their IT operations conveniently from their smartphones or tablets.

What do users say about ManageEngine?

Users generally praise ManageEngine for its comprehensive features, ease of use, and effective customer support, though some mention areas for improvement in specific functionalities.

What are the pros and cons of ManageEngine?

Pros include a wide range of features, user-friendly interface, and good customer support. Cons may include a learning curve for advanced features and varying performance across different product lines.

How can I purchase ManageEngine’s services?

ManageEngine services can be purchased directly through their website, where users can select their desired products and complete the transaction online.

What is the cancellation or refund policy for ManageEngine?

ManageEngines cancellation and refund policy varies by product. It is recommended to review the specific terms on their website or contact customer support for detailed information.

What are the common use cases for ManageEngine?

Common use cases include data loss prevention, endpoint security management, regulatory compliance, and IT asset management, addressing diverse IT security and operational needs.

Why choose ManageEngine over other options?

ManageEngine offers a comprehensive suite of tools, competitive pricing, and a strong focus on customer support, making it an appealing choice for organisations looking for effective IT management solutions.

How easy is it to set up ManageEngine?

Setting up ManageEngine products is generally straightforward, with guided installation processes and extensive resources available to assist users.

Does ManageEngine offer training or tutorials?

Yes, ManageEngine provides training resources and tutorials, including webinars, documentation, and online help, to help users maximise their use of the products.

What languages does ManageEngine support?

ManageEngine supports multiple languages, catering to a global audience and ensuring accessibility for diverse user groups.

What problems does ManageEngine solve?

ManageEngine addresses issues related to data security, IT compliance, asset management, and operational efficiency, providing solutions that enhance IT governance and risk management.

Is ManageEngine worth the investment?

Many users find ManageEngine products to be a worthwhile investment, given their comprehensive features, reliability, and the potential for improved IT management and security outcomes.