Maplytics

Frequently Asked Questions about Maplytics

Who are Maplytics?

Maplytics is a location intelligence and mapping solution designed for Microsoft Dynamics 365. It helps businesses make data-driven decisions by visualising their data on maps and integrating geographical insights into their operations.

What are Maplytics products?

Maplytics offers a range of products including:

• Maplytics for Dynamics 365: A mapping and spatial analytics add-on for Dynamics 365.
• Maplytics for Power BI: Integration of mapping capabilities within Power BI for enhanced data visualisation.

What services do Maplytics offer?

Maplytics provides services including:

• Geospatial analysis and mapping solutions.
• Custom development and integration services for Dynamics 365 and Power BI.
• Consultation services to help businesses implement location intelligence strategies.

What type of companies do Maplytics products suit?

Maplytics products are suitable for a variety of companies, especially those in sales, marketing, logistics, and field service sectors that can benefit from location-based insights and spatial analysis.

How much do Maplytics products cost?

The cost of Maplytics products varies based on the specific solution and the scale of deployment. Pricing details can be obtained directly from their website or by contacting their sales team for a customised quote.

Does Maplytics offer a free trial?

Yes, Maplytics offers a free trial of their products, allowing potential customers to explore features and functionalities before committing to a purchase.

What discounts does Maplytics offer on their products?

Maplytics occasionally provides discounts and promotional offers. It is recommended to check their website or subscribe to their newsletter for the latest deals.

Are there any hidden fees or additional costs with Maplytics?

Maplytics aims to provide transparent pricing; however, additional costs may arise from customisation, training, or integration services. It is advisable to clarify any potential extra fees during the purchasing process.

Who uses Maplytics products?

Maplytics products are used by businesses across various industries including retail, real estate, healthcare, and logistics, where location-based data is critical for operational efficiency and decision making.

What are the main features of Maplytics products/services?

Main features include:

• Geocoding and reverse geocoding.
• Route optimisation and territory management.
• Customisable dashboards and reporting capabilities.
• Integration with Microsoft Dynamics 365 and Power BI.

How does Maplytics compare to its competitors?

Maplytics stands out for its seamless integration with Microsoft Dynamics 365 and Power BI, making it a preferred choice for users of these platforms. Competitors may offer similar features but often lack this level of integration.

Is Maplytics platform easy to use?

Yes, Maplytics is designed to be user-friendly, with an intuitive interface that allows users to easily navigate and access various features without extensive training.

How easy is it to set up Maplytics product or service?

Setting up Maplytics is relatively straightforward, especially for organisations already using Microsoft Dynamics 365. Detailed documentation and support are provided to assist users with the installation and configuration process.

Is Maplytics reliable?

Maplytics is considered a reliable solution, with a robust infrastructure and a proven track record of performance in delivering location intelligence solutions to its users.

Does Maplytics offer customer support?

Yes, Maplytics provides customer support through various channels including email, phone, and a dedicated support portal where users can submit queries and receive assistance.

How secure is Maplytics platform?

Maplytics prioritises security and implements various measures to protect user data, including compliance with data protection regulations and secure data transmission protocols.

Does Maplytics integrate with other tools or platforms?

Yes, Maplytics integrates seamlessly with Microsoft Dynamics 365 and Power BI, and can also be extended to work with various other business applications through APIs.

Can I use Maplytics on mobile devices?

Maplytics is compatible with mobile devices, allowing users to access mapping functionalities and data visualisation on the go through supported mobile applications.

What do users say about Maplytics?

User feedback generally highlights the ease of use, integration capabilities, and the valuable insights provided by Maplytics for improving business operations and decision-making.

What are the pros and cons of Maplytics?

Pros:

• Excellent integration with Microsoft Dynamics 365.
• User-friendly interface.
• Comprehensive mapping and analysis features.

Cons:

• Pricing may be a consideration for smaller businesses.
• Customisation options may require additional development work.

How can I purchase Maplytics services?

Maplytics services can be purchased directly through their website, where users can request a demo or contact the sales team for further assistance.

What is the cancellation or refund policy for Maplytics?

Maplytics offers a cancellation policy that allows users to discontinue their services. Refund policies may vary, and it is advised to check the specific terms at the time of purchase.

What are the common use cases for Maplytics?

Common use cases for Maplytics include:

• Sales territory planning and optimisation.
• Market analysis and customer segmentation.
• Routing and logistics management.

Why choose Maplytics over other options?

Choosing Maplytics provides users with the advantage of seamless integration with Microsoft Dynamics 365 and Power BI, coupled with advanced mapping capabilities that enhance operational insights.

How easy is it to set up Maplytics?

Maplytics is designed for easy setup, especially for users already familiar with Microsoft Dynamics 365. Comprehensive documentation and support resources are available to facilitate the process.

Does Maplytics offer training or tutorials?

Yes, Maplytics provides training resources, including tutorials and webinars, to help users understand and effectively utilise their products.

What languages does Maplytics support?

Maplytics supports multiple languages, making it accessible to a diverse user base across different regions.

What problems does Maplytics solve?

Maplytics addresses challenges related to spatial data analysis, territory management, and effective decision-making by providing visualisation tools and insights derived from geographical data.

Is Maplytics worth the investment?

Many users find Maplytics to be a worthwhile investment due to its robust features, integration capabilities, and the value it adds to business processes through enhanced location intelligence.