Market Dojo

Frequently Asked Questions about Market Dojo

Who are Market Dojo?

Market Dojo is a software company that provides e-sourcing solutions designed to help businesses streamline their procurement processes. Founded in 2012, the company aims to empower organisations to conduct efficient and effective sourcing activities.

What are Market Dojos products?

Market Dojo offers a suite of products primarily focused on e-sourcing, including auction software, RFQ (Request for Quotation) tools, and sourcing optimisation solutions. Their platform is designed to facilitate competitive bidding and improve supplier engagement.

What services do Market Dojo offer?

In addition to their software products, Market Dojo provides consultancy services to assist organisations in implementing e-sourcing strategies. They also offer training and support to ensure users can maximise the benefits of their platform.

What type of companies do Market Dojos products suit?

Market Dojos products are suitable for a wide range of companies, including small to large enterprises across various industries that require efficient procurement and sourcing solutions.

How much do Market Dojos products cost?

The pricing for Market Dojos products varies based on the specific solutions chosen and the size of the organisation. They offer flexible pricing plans tailored to different needs, and it is advisable to contact them directly for a customised quote.

Does Market Dojo offer a free trial?

Yes, Market Dojo offers a free trial of their platform, allowing potential customers to explore the features and functionalities before making a financial commitment.

What discounts does Market Dojo offer on their products?

Market Dojo occasionally offers promotional discounts or special pricing for long-term contracts. It is recommended to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with Market Dojo?

Market Dojo is transparent about its pricing. There are no hidden fees, but additional costs may arise for extra services or features not included in the standard package. Customers should review their contract for detailed pricing information.

Who uses Market Dojos products?

Market Dojos products are used by procurement professionals, supply chain managers, and businesses aiming to enhance their sourcing efficiency. Their user base spans various sectors, including manufacturing, retail, and services.

What are the main features of Market Dojos products/services?

Main features of Market Dojos products include online auctions, supplier management, RFQ tools, and comprehensive analytics to track sourcing performance. Their platform also supports collaboration and communication with suppliers.

How does Market Dojo compare to its competitors?

Market Dojo is known for its user-friendly interface and flexible pricing structure, which can be more accessible for SMEs compared to some competitors. However, the choice between providers should be based on specific business needs and feature sets.

Is Market Dojos platform easy to use?

Yes, users generally find Market Dojos platform intuitive and straightforward, making it accessible for individuals with varying levels of technical expertise.

How easy is it to set up Market Dojos product or service?

Setting up Market Dojos product is designed to be a simple process. Users can typically get started within a short timeframe, especially with the support of Market Dojos customer service team.

Is Market Dojo reliable?

Market Dojo has established a reputation for reliability, with a robust platform that maintains high availability and consistent performance, supported by a dedicated team.

Does Market Dojo offer customer support?

Yes, Market Dojo provides customer support through various channels, including email, phone, and online resources, ensuring users can receive assistance when needed.

How secure is Market Dojo’s platform?

Market Dojo places a strong emphasis on security, employing industry-standard measures to protect user data and ensure compliance with relevant regulations.

Does Market Dojo integrate with other tools or platforms?

Yes, Market Dojo offers integration capabilities with various third-party tools and platforms, enhancing its functionality and allowing for seamless workflows.

Can I use Market Dojo on mobile devices?

Market Dojos platform is accessible via mobile devices, allowing users to manage sourcing activities on the go.

What do users say about Market Dojo?

Users generally provide positive feedback regarding Market Dojo, highlighting its ease of use, flexibility, and the support provided by their team. However, some users may seek additional advanced features.

What are the pros and cons of Market Dojo?

Pros include a user-friendly interface, flexible pricing, and strong customer support. Cons may involve a limited set of advanced features compared to larger competitors.

How can I purchase Market Dojo’s services?

Services can be purchased directly through the Market Dojo website, where users can select their desired products and follow the checkout process.

What is the cancellation or refund policy for Market Dojo?

Market Dojos cancellation and refund policy is outlined in their terms of service. Generally, users should review these terms or contact customer support for specific queries regarding cancellation.

What are the common use cases for Market Dojo?

Common use cases include conducting supplier auctions, managing RFQs, and performing spend analysis to optimise procurement strategies.

Why choose Market Dojo over other options?

Choosing Market Dojo may be beneficial for organisations looking for a cost-effective, user-friendly e-sourcing solution with strong support and training options.

How easy is it to set up Market Dojo?

Market Dojo is designed for quick setup, with resources available to assist users in getting started effectively.

Does Market Dojo offer training or tutorials?

Yes, Market Dojo provides training resources and tutorials to help users understand the platform and utilise its features effectively.

What languages does Market Dojo support?

Market Dojo primarily supports English, but they may offer additional language options based on user demand and feedback.

What problems does Market Dojo solve?

Market Dojo helps organisations streamline their procurement processes, reduce sourcing costs, and improve supplier engagement, ultimately leading to more effective sourcing strategies.

Is Market Dojo worth the investment?

Market Dojo is often considered a worthwhile investment for businesses seeking to enhance their sourcing capabilities, particularly if they value ease of use and comprehensive support without incurring excessive costs.