MatterSuite

Frequently Asked Questions about MatterSuites Enterprise Legal Management Software

Who are MatterSuite?

MatterSuite is a technology company that specializes in providing innovative legal management solutions tailored to the needs of enterprises. Their focus is on streamlining legal operations and enhancing collaboration within legal teams.

What are MatterSuites products?

MatterSuite offers a range of products, primarily their Enterprise Legal Management Software, which includes functionalities such as matter management, contract management, compliance tracking, and reporting tools designed to optimise legal workflows.

What services do MatterSuite offer?

The services provided by MatterSuite include software implementation, ongoing support, training for users, and consultancy services to help organisations maximise the efficiency of their legal operations.

What type of companies do MatterSuites products suit?

MatterSuites products are suitable for medium to large enterprises across various industries that require robust legal management solutions to handle complex legal processes and documentation.

How much does MatterSuites product cost?

The cost of MatterSuites products can vary based on the size of the organisation, the number of users, and specific requirements. For detailed pricing, it is recommended to contact MatterSuite directly for a tailored quote.

Does MatterSuite offer a free trial?

Yes, MatterSuite offers a free trial of their Enterprise Legal Management Software, allowing potential users to explore the platform and its features before making a purchase decision.

What discounts does MatterSuite offer on their products?

MatterSuite may offer discounts or promotional pricing during specific periods or for bulk purchases. It is advisable to inquire directly with their sales team for any current offers.

Are there any hidden fees or additional costs with MatterSuite?

MatterSuite aims to provide transparent pricing, and any additional costs associated with the software, such as premium support or advanced features, will be disclosed during the purchasing process.

Who uses MatterSuites products?

Users of MatterSuites products include legal departments within corporations, law firms, and other organisations that require comprehensive legal management tools to improve productivity and compliance.

What are the main features of MatterSuites products/services?

Main features of MatterSuites Enterprise Legal Management Software include matter tracking, document management, contract lifecycle management, reporting and analytics, compliance management, and integration capabilities with existing systems.

How does MatterSuite compare to its competitors?

MatterSuite is known for its user-friendly interface, comprehensive feature set, and excellent customer support, which may provide advantages over competitors. A detailed comparison can be made based on specific organisational needs.

Is MatterSuites platform easy to use?

Yes, MatterSuites platform is designed with usability in mind, featuring an intuitive interface that facilitates easy navigation and efficient workflows for users of varying technical abilities.

How easy is it to set up MatterSuites product or service?

Setting up MatterSuites software is generally straightforward, with guided implementation processes and dedicated support from their team to assist organisations during the setup phase.

Is MatterSuite reliable?

MatterSuite is recognised for its reliability and robust performance, with many users reporting consistent uptime and efficient functionality within their legal management processes.

Does MatterSuite offer customer support?

Yes, MatterSuite provides customer support through various channels, including email, phone, and an online help centre, ensuring users can receive timely assistance when needed.

How secure is MatterSuite’s platform?

MatterSuite prioritises security, employing industry-standard encryption and compliance measures to safeguard sensitive legal data and ensure user privacy.

Does MatterSuite integrate with other tools or platforms?

Yes, MatterSuites software is built to integrate with various third-party applications and platforms, facilitating seamless data transfer and enhanced functionality within existing workflows.

Can I use MatterSuite on mobile devices?

MatterSuites platform is accessible via mobile devices, enabling users to manage legal matters and access important information on the go, thus improving flexibility and responsiveness.

What do users say about MatterSuite?

User feedback on MatterSuite generally highlights its ease of use, comprehensive features, and positive customer support experiences, although specific opinions may vary based on individual use cases.

What are the pros and cons of MatterSuite?

Pros of MatterSuite include its user-friendly interface, robust feature set, and strong customer support. Cons may include the need for customisation in certain scenarios and potential costs associated with advanced features.

How can I purchase MatterSuite’s services?

To purchase MatterSuites services, potential users can visit their website to request a demo or contact their sales team directly for pricing and subscription options.

What is the cancellation or refund policy for MatterSuite?

MatterSuite has a cancellation and refund policy that typically allows users to cancel their subscription within a specified period. Details can be obtained by reviewing the terms and conditions or contacting customer support.

What are the common use cases for MatterSuite?

Common use cases for MatterSuite include managing legal matters, tracking contracts, ensuring compliance, and generating reports on legal operations for better decision-making.

Why choose MatterSuite over other options?

Choosing MatterSuite may provide advantages such as a comprehensive solution tailored for legal management, strong customer support, and a commitment to continuous improvement based on user feedback.

How easy is it to set up MatterSuite?

Setting up MatterSuite is facilitated by a structured implementation process, with support available to ensure a smooth transition and minimal disruption to existing workflows.

Does MatterSuite offer training or tutorials?

Yes, MatterSuite provides training resources and tutorials to help users effectively utilise the software and maximise its features, ensuring they can operate confidently within the platform.

What languages does MatterSuite support?

MatterSuite primarily supports English, but additional languages may be available depending on user requirements and regional implementations. It is recommended to check for specific language support during the inquiry process.

What problems does MatterSuite solve?

MatterSuite addresses challenges in legal management, such as inefficient document handling, lack of visibility in legal operations, and difficulties in compliance tracking, ultimately enhancing productivity and decision-making.

Is MatterSuite worth the investment?

Many organisations find MatterSuite to be a worthwhile investment due to the potential for improved efficiency, better compliance management, and enhanced collaboration within legal teams, leading to a positive return on investment.