Medius

Frequently Asked Questions about Medius

Who are Medius?

Medius is a leading provider of cloud-based accounts payable automation solutions, designed to simplify and improve the efficiency of financial processes for businesses of all sizes. Established to help organisations streamline their invoice processing, Medius combines advanced technology and innovative designs to enhance visibility and control over financial operations.

What are Mediuss products?

Medius offers a range of products focused on financial automation, including MediusFlow for invoice processing, MediusPay for payment processing, and Medius Analytics for financial insights. These products work together to automate and optimise accounts payable workflows, reduce manual errors, and improve reporting capabilities.

What services do Medius offer?

Medius provides services that include implementation support, training, and ongoing customer support. They also offer consulting services to help businesses optimise their accounts payable processes and improve overall financial management.

What type of companies do Mediuss products suit?

Mediuss products are suitable for a wide range of companies, including small to medium-sized enterprises (SMEs) and large corporations across various industries such as manufacturing, retail, healthcare, and professional services.

How much does Mediuss product cost?

The cost of Mediuss products depends on the specific solutions chosen and the size of the organisation. Pricing is typically customised based on the needs of the business, and potential customers are encouraged to contact Medius for a tailored quote.

Does Medius offer a free trial?

Yes, Medius offers a free trial for potential customers to explore its platform and functionalities before making a commitment. This allows users to assess the suitability of the software for their specific needs.

What discounts does Medius offer on their products?

Medius may provide discounts or promotional offers on its products during specific periods or for certain customer segments. Interested parties should inquire directly with Medius for current promotions and available discounts.

Are there any hidden fees or additional costs with Medius?

Medius aims to be transparent about its pricing structure. However, additional costs may arise depending on specific features, integrations, or customisation requests. It is advisable to clarify all potential costs during the initial consultation.

Who uses Mediuss products?

Mediuss products are used by finance teams and accounts payable departments within organisations seeking to enhance their financial processes. Customers range from small businesses to large multinational corporations.

What are the main features of Mediuss products/services?

The main features of Mediuss products include automated invoice processing, seamless payment solutions, advanced reporting and analytics, integration capabilities with existing ERP systems, and user-friendly interfaces designed for ease of use.

How does Medius compare to its competitors?

Medius stands out in the market due to its focus on user experience, comprehensive automation capabilities, and strong integration features. Compared to competitors, Medius offers a robust solution that is adaptable to various business needs.

Is Mediuss platform easy to use?

Yes, Mediuss platform is designed with user-friendliness in mind. The interface is intuitive, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Mediuss product or service?

Setting up Mediuss products is streamlined, with support from the implementation team. The process typically involves initial assessment, configuration, and training, ensuring a smooth transition for users.

Is Medius reliable?

Medius is recognised for its reliability, with a strong track record of uptime and consistent performance. Customers can expect dependable service backed by a reputable company in the financial automation sector.

Does Medius offer customer support?

Yes, Medius provides comprehensive customer support, including technical assistance, training resources, and account management to help users effectively utilise the platform.

How secure is Medius’s platform?

Medius prioritises security and employs industry-standard measures to protect user data, including encryption, regular security audits, and compliance with data protection regulations.

Does Medius integrate with other tools or platforms?

Yes, Medius offers integration capabilities with various ERP systems, accounting software, and other financial tools, allowing organisations to leverage their existing technology stack effectively.

Can I use Medius on mobile devices?

Mediuss platform is accessible via mobile devices, enabling users to manage their accounts payable processes on the go, enhancing flexibility and productivity.

What do users say about Medius?

Users generally report positive experiences with Medius, noting improvements in efficiency, accuracy, and ease of use. Customer feedback often highlights the effectiveness of the automation features and responsive customer support.

What are the pros and cons of Medius?

Pros include a user-friendly interface, strong automation capabilities, and excellent customer support. Cons may include the need for initial setup time and potential costs related to customisation.

How can I purchase Medius’s services?

Interested customers can purchase Mediuss services by contacting their sales team through the Medius website to discuss their specific needs and receive a customised proposal.

What is the cancellation or refund policy for Medius?

Medius has a cancellation policy that varies based on the terms of the service agreement. Customers are advised to review their contract or consult with customer support for specific details regarding cancellations and refunds.

Who uses Medius?

Medius is utilised by finance and accounts payable professionals in diverse sectors, seeking to improve their invoice processing and financial management efficiency.

What are the common use cases for Medius?

Common use cases include automating invoice approvals, streamlining payment processing, and generating financial reports for better decision-making. Businesses often use Medius to reduce manual workload and enhance transparency in financial operations.

Why choose Medius over other options?

Medius is chosen by many for its comprehensive automation features, ease of use, strong customer support, and ability to integrate with existing systems, making it a compelling choice for businesses seeking to optimise their accounts payable processes.

How easy is it to set up Medius?

The setup process for Medius is facilitated by their implementation team, ensuring that organisations can quickly and efficiently configure the system to meet their needs with minimal disruption.

Does Medius offer training or tutorials?

Yes, Medius provides training sessions and tutorials for users to help them become proficient in using the platform, ensuring they can maximise its capabilities effectively.

What languages does Medius support?

Medius supports multiple languages, catering to a global audience and ensuring accessibility for users in different regions.

What problems does Medius solve?

Medius addresses common challenges in accounts payable such as inefficiency in invoice processing, lack of visibility into financial data, and manual errors, helping businesses streamline operations and improve accuracy.

Is Medius worth the investment?

Many users find Medius to be a worthwhile investment due to the significant improvements in efficiency, cost savings from reduced manual effort, and enhanced financial control it provides to organisations.